September 30, 2025 - I did not require any support, everything was set up correctly, the issue was that their tech was not tracking anything that resembled real life on our site and 10 conversations and 20 lies from their support team was still waiting for someone to review their issue and resolve it. They refused to provide the background data of visitors to track against our data. When that data is OUR BUSINESSES not Adrolls.

... The AdRoll platform is extremely easy to use with so many features. There are a variety of different targeting options for campaigns along with a lot of great dynamic ad formats to choose from.

October 18, 2025 - I like Adrolls dynamic display banners that they can create. They also offer support to produce display banners for advertisers who might not have the resources to do it themselves. ... I find their interface a little challenging to use and optimize. Updating UTM parameters can be challenging and a bit time consuming. ... Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort.

Since working with AdRoll, we’ve seen consistent improvements in both traffic and conversions, and their support team has always been responsive and helpful whenever we’ve had questions.

For a recent campaign we wanted to get ads live with a dynamic carousel and it took Adroll a week to get live. By the time it did the campaign only had 1 day left · What recommendations would you give to someone considering this product? If you want something that will manage itself and is out of the box then this is the solution for you. Just plan your campaigns way ahead of time ... Reviewer received a nominal reward in the form of a gift card for submitting this review as a “thank you” for their time.

Read real-world reviews of AdRoll. Learn about its pros, cons, and discover how it helps businesses optimize ad campaigns and boost ROI through customer feedback.

Reviews of AdRoll. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if AdRoll is a good fit for you!

May 7, 2025 - AdRoll is a robust and comprehensive solution in the Digital Advertising category, empowering businesses to optimize cross-platform advertising efforts seamlessly. Since its inception in 2007, AdRoll has supported over 140,000 brands in transforming their digital marketing strategies through display, social, and email advertising.

Answer: In my experience it's very hard to judge 3rd party remarketing vendors. The reps will always push view-through metrics, but if they serve an impression to everyone in the cookie pool then they will effectively double count all latent conversions from other sources. The best way to measur...

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December 1, 2021 - Anna has been invaluable over the past few weeks in getting us set up on Adroll. She has been giving me the support I need to better utalise ads and no question is off limits, as someone who has just started in ads this is incredible.

Don’t get caught up in the perks and benefits within AdRoll. At the core they are a poorly managed company with no pulse on their own industry or their own employees. AdRoll PREACHES transparency as one of their pillars or ‘culture creatures’ but has some of the poorest communication I have ever seen.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.Why choose a BBB Accredited Business? ... "AdRoll has been nothing but errors, broken processes, zero delivery, and ineffective support.

AdRoll excels in allowing businesses to connect with their audience seamlessly across various platforms.

April 10, 2024 - Several reviews highlight responsive and helpful customer support. ... AdRoll provides detailed and effective audience segmentation features that aid in targeted marketing campaigns.

Write a Review! ... AdRoll is used by over 15, 000 brands big and small worldwide, including American Red Cross, Levi's and Estee Lauder, as well as Zendesk and Tableau. The ad reatrgeting app helps you to create, optimize and deliver personalized ads across multiple platforms and devices.

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Maximize advertising performance and minimize complexity. AdRoll helps brands and agencies exel with targeted full-funnel cross-channel ad campaigns.

For someone who is in the platform everyday, the main dashboard is great and provides all the data you need to make decisions. Their customer support team is incredible as well from Account Managers to Technical Support.