Hey, all!

I currently have the AW2721D 27" monitor on my R13 system now. However, I am getting the AW3423DW QD-OLED in a few weeks, if estimates are correct...and from reading around here and over on r/OLED_Gaming - I see there are quite a few firmware quirks with the 34" OLED monitor. I believe my 27" monitor already has the latest firmware...but I'm unable to confirm.

What I'm wanting to know is...how do you update the firmware on these monitors? Especially the new 34" OLED one? Surely, early adopters won't get screwed with tons of initial launch bugs and not be able to update the firmware in the future?

I reached out to Dell about this and they said it can be updated via AWCC (Alienware Command Center) within the FX section, via the "settings" tab, when the monitor is plugged into a USB port on the computer using the cable. My current 27" monitor does show in AWCC, but there are no options to check for an update or anything, anywhere there.

Anyone had any experience with this?

Seems like a new firmware was released for this Alienware AW2725Q last week - M2B104.

Fixes & Enhancements
1. Improve dark scene details for smoother transitions and more accurate HDR performance.
2. Add a new HDR preset mode "HDR Peak 1000 Bright" to provide more brightness options.
3. Minimize rare screen tearing cases with HDMI 2.1 VRR on Intel graphics.

Has anyone had a chance to play around with this new firmware update?

What is the difference between HDR Peak 1000 vs HDR Peak 1000 Bright?

Their website only has a driver update and awcc downloads as of now. I hate bloat but I don't want to miss important bug fixes.

I own an LG OLED B6 TV from 2016, and to my surprise, it just received a new firmware update a few days ago — that’s almost 9 years after its original release. It’s honestly impressive how LG continues to support this model with updates to fix potential issues, even after all this time.

On the other hand, I bought an Alienware AW3225QF monitor in 2024, and after a full year of usage, it still hasn’t received a single firmware update — despite having several known issues that could easily be addressed through software. For example, the noticeably high input lag at 120Hz refresh rates.

What do you guys think? Shouldn’t we expect better long-term support for a premium, high-end monitor like this?

Update:

Fortunately, a new firmware update — M2B107 — was finally released for the AW3225QF just a few days ago. It’s great to see some progress after such a long wait.

Have any of the issues you noticed been resolved with this update? Or do you still think there’s room for improvement? I’d love to hear your thoughts.