Posting this bc it is such a shit show trying to find a way to speak to an Amazon human representative. There are a lot of scam numbers and websites out there, so just sharing my experience in case you're like me and need proof that this isn't some scam. The forums I came across were really confusing and people were second guessing each other and what not. *Also for people who are having trouble getting in touch with a human rep, you can try copying my answers! hehe

>>> ACTUAL REAL Customer Service Phone Number: 1 (888) 280-4331 <<<

* My issue was that my account got locked and the only way to unlock it was to speak to a representative.

1. Call number --> speak to automated bot --> asks if they can send a verification link via app/email/text --> may ask a few more times --> I always answered with "NO".

2. Automated bot asks what kind of issue or problem I need help with --> I said "my account is locked and I can't access it" --> bot asks if I've tried troubleshooting or following instructions given --> I always answered with "NO" --> bot restarts with first question 1 or 2 more times --> I give the same answers.

3. Automated bot says cannot help with this issue, a human rep will be able to assist further --> gives options for help-chat or speaking to human rep --> I answered "no" and then "yes" for the human rep.

4. Put in queue for ~5 minutes --> human rep picks up (HALLELUJAH) --> His name: Alvin, super nice dude --> asks for my name, email, and phone number to verify caller is the account owner.

5. Super nice dude asks if he can send a verification link via app/email/text --> I asked if there was any other way to verify because I don't feel comfortable clicking links in case of scams.

6. Super nice dude being nice and understanding --> says there's no other way besides going on the Amazon App and requesting a representative through the help-chat --> I didn't want to do that so I just clicked the link sent via text. (as shown below)

7. Clicks link --> redirected to this page (as shown below) --> don't be like me and charge your phone in case you get disconnected lol --> bc who knows how long the queue will be next time you call.

8. Super nice dude fixes my issue and unlocks my account --> asks me to try signing in again --> works immediately (HALLELUJAH) --> PHONE NUMBER VERIFIED AND LEGIT <3 <3

* FYI: Apparently if your account is dormant for X amount of months (I forgot how long he said), Amazon will automatically lock your account.

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>>> SCAM/FAKE Phone numbers and Websites: <<<

1. Website (as shown below) and phone number: 1 (800) 850-0931 <-- SCAM

- DO NOT CLICK on the link/website. Don't be a dumbass like me who didn't read the text before calling the number :c A real person answers and tries to sell you a medical device, then says they will transfer you to correct department, but the call drops. Her name: Jessica... (yeah fuck you Jessica)

* Anyways, hope this helps someone out there! xoxo