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If you see a message that says your Apple Account is locked or not active, you might be able to request access to your account by tapping Request Access right from the alert.

If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.

If you cannot provide sufficient evidence of identity to convince Apple to unlock your account then you will have to create a new account. Hopefully you at least have sufficient evidence of ownership of your device, otherwise that is lost too. Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Check the requirements and steps at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” Apple may typically require the original receipt* issued by Apple or an Apple Authorized Reseller.

You can also start Apple account unlock by directly tapping the "Unlock Account" option when you see "Your Apple ID has been locked for security reasons" error. ... If you enable two-factor authentication and can't reset your password because you don't have enough information to verify your ...

I can’t remove the Activation Lock I cannot sign in in my Iphone 6s after I restore it because it’s locked by my previous icloud , I know the password now but he says your icloud locked for security reasons go to applied.apple.com to unlock … when I go to sign in online it works then he want again the apple Id , after that he says we send to your email the instructions followed to unlock your apple Id , ok but how can I see the message while i cannot open my icloud mail !!

Out of courtesy to the original poster, you should normally start a new topic with your own question (which a search would also reveal has been answered hundreds of times already). In any case, you might be able to request access to your account by tapping Request Access right from the alert.

If you enable two-factor authentication, unlocking Apple ID is very likely to result in requiring an authentication from some other trusted device from Apple ... 3. Follow the prompts to complete your support request, which includes chat, email, or phone support options.

March 25, 2025 - If you’re requested to enter the password for your Apple ID, click on the “Forget Apple ID or password” and follow the on-screen instructions. Else, click “Change Password”. If you’re using macOS Mojave/High Sierra/ Sierra, then click “Security” > “Reset Password/Change Password”. ... How do you unlock ...

January 5, 2023 - If you haven’t got the recovery ... a new recovery key by going to appleid.apple.com/uk, signing in with your password and trusted device and then clicking on Recovery Key > Change Recovery Key....

To do that, you’ll need to prove who you are by any of the following three: using a trusted device, using the Apple Support app, or logging in to iforgot.apple.com in a web browser. Follow the steps above to do that and unlock your Apple ID and make full use of Apple services once again.

https://iforgot.apple.com/unlock · and put in your information and request access to your Apple ID be restored. If you can get back into your Apple ID, you can then log into iCloud.com with your account and be able to remove Activation Lock from your iPhone.

Managed to get this fixed - the only solution is abandoning the locked/disabled account and re-registering the device with new/different apple id. This required resetting the device by making a request to have the activation lock removed with apple. The request required the original receipt including the device serial number.

April 2, 2024 - Follow the on-screen instructions to reset the password and unlock your Apple ID. ... Type in your Apple ID. If requested, enter the phone number associated with your Apple ID.

Because the original Apple ID is required to activate the device after restarting, and you cannot remove the Apple ID with AnyUnlock again! This feature only supports activated devices, visit if need to bypass iCloud Activation Lock >> Launch AnyUnlock and choose “Unlock Apple ID” on the home.

June 18, 2025 - The first step is the easiest out of them all, as Apple makes this process simple for you. You can reset Apple ID password straight from your iPhone/iPad or Mac. Here’s how you unlock your Apple ID from a trusted device:

Select, download, and install the program depending on your iDevice blocking type and iOS or macOS version. Run software on Mac or connect a locked iPhone, iPad, or Apple Watch to your computer to begin verification. If your device is eligible, you can order the service. The license is provided for only one locked device, which IMEI or serial number is recorded in the iRemove database. After payment, you can start the unlocking or bypassing process on your locked iPhone, iPad, Apple Watch, or Mac computer.

There is a separate activation lock removal request for business devices. You have to call Apple support, and hopefully, you will talk to someone who knows what needs to be done. Ask for someone in Business support. They will send you a link to a form you have to submit.