Find the answers you need about buying and paying for apps, music, movies, books and more.

September 23, 2025 - Sign in with your Apple Account and password to see a list of your purchases.

October 22, 2025 - Need help with your Apple products or services? You're in the right place to find answers, fix issues, or connect with live support. Get back into your Apple Account if you can’t remember your password. ... Check to see if your purchase from the App Store, iTunes Store, Apple Books, or another Apple service is eligible for a refund.

We aim to provide great customer service. For product inquiries, technical support, and legal questions, here are all the ways you can contact Apple.

5 days ago - ... You can contact Apple by phone if you prefer to speak with a representative. The Apple customer service phone number is 1-800-275-2273. Many Apple support phone numbers are displayed on its website, as well as links to support sites and ...

Sign in to view what was purchased with your Apple Account, request a refund, and more.

November 3, 2025 - Learn more about purchases not billed through the App Store or the App Store's In-App Purchase system. If you have multiple Apple Accounts, use each one to sign in to reportaproblem.apple.com and look for the charge for which you want to request a refund. Refund eligibility might vary by country or region. See the Apple Media Services Terms and Conditions for details.

September 16, 2025 - If you want to use your own payment methods, turn off purchase sharing, then add your own payment method.

March 3, 2022 - If the link in the support article isn't working, there is a "Get Support" at the top right of this page. Another option is Contact Apple for support and service - Apple Support

Every AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents like drops and spills.

January 11, 2024 - You can submit an Apple refund ... such as with Apple Store purchases, you can call Apple Store Customer Service at 800-676-2775....

November 3, 2025 - Learn how to cancel a subscription from Apple or a subscription that you purchased with an app from the App Store.

If you purchased a Microsoft 365 subscription from Google Play or the Apple App Store, contact their customer support for cancellation or refund. For Play Store purchases, go to Learn about Google Play refund policies. For Apple App Store purchases, request a refund from Apple support.​​​​​​​ · If you purchased a Microsoft 365 subscription from a third-party retailer such as Amazon or Harvey Norman, please contact them directly to manage your subscription and billing. Go to account.microsoft.com/services/microsoft365 and if prompted, sign in with the same Microsoft account used to purchase your Microsoft 365 subscription.​​​​​​​ ​​​​​​​Sign in

Click View Apple ID. Click Subscriptions. Select the desired app to view your subscription status. Open the Google Play app. Tap the profile icon at the top right. Under "Subscriptions," check the list for expired subscriptions or those with declined payment methods. ... Changing your credit information is not possible if you have already cancelled your current subscription. You will need to purchase a new subscription after the current subscription expires.

August 23, 2022 - Apple's main customer support phone number is 1-800-275-2273 in the US.

Find out about financing, payment methods, refunds, promotions, rebates, coupons, VAT and invoicing with the payments help section.

Please reach out directly to Apple/iTunes, Microsoft (Windows App or Xbox), PlayStation, Meta Quest, Samsung, or Amazon to request a refund for any unauthorized purchases through their services. Links to their sites are listed below: ... Mobile/console providers also offer additional features such as password protected purchasing you can enable on your account to help prevent accidental or unauthorized charges. See the following articles from these providers: ... After reporting applicable Credit/Debit, PayPal, or Google Play charges to Roblox’s Customer Support, our billing department will investigate and assist you with eligible refund requests.

Use My Support to get up to date information on your active Apple products. Check the status of a repair, an appointment and even find product workshops.

June 27, 2024 - These may be purchases by family members if you are an organizer of a Family Sharing group, or possibly a second Apple ID you use. The article also provides a specific link for contacting Apple if you cannot trace the source of charges. If you use Apple Card you may find this document helpful too ➞ If you see an Apple Services charge you don't recognize on your Apple Card - Apple Support