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🌐
Apple
support.apple.com › repair
Apple Repair and Repair Status Check - Official Apple Support
Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment.
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Apple
apple.com › retail › genius bar
Genius Bar Reservation and Apple Support Options - Apple
Make a Genius Bar reservation at your nearest Apple Store for in-person support, repairs with genuine Apple parts, and more.
People also ask

Where can I find information about my repairs or AppleCare coverage?

Sign in to Apple Support to get information about current or recent repairs and check AppleCare coverage for each device associated with your Apple Account.

🌐
apple.com
apple.com › retail › genius bar
Genius Bar Reservation and Apple Support Options - Apple
What’s the repair process? How much do repairs cost?

Our Genius Bar technician will inspect your product in the store and run any diagnostic tests necessary to determine the issue at no charge. If repairs are needed, they’ll provide an estimated turnaround time and any associated costs based on the issue and your warranty status or AppleCare coverage.

🌐
apple.com
apple.com › retail › genius bar
Genius Bar Reservation and Apple Support Options - Apple
Is there a service guarantee?

We guarantee our service and replacement parts for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer, as outlined in our Apple Repair Terms and Conditions. This is in addition to your rights provided by consumer law. Equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.

🌐
apple.com
apple.com › retail › genius bar
Genius Bar Reservation and Apple Support Options - Apple
🌐
Apple
support.apple.com › iphone › repair
iPhone Repair and Service - Apple Support
We’re here to help. Apple-certified repairs are performed by trusted experts who only use genuine Apple parts — designed, tested, and manufactured for Apple’s safety and performance standards. Make an appointment at an Apple Authorized Service Provider or Apple Store
Discussions

Does the Apple Store actually do same day repairs *and replacements if needed* for iPhones under AppleCare+?
Apple stores have most parts on hand, and same with replacements. If needed part orders take a couple days to arrive (customer phones are not held during this situation). Replacements are often in stock, same process for the order if out of stock. The repairs in an Apple Store are typically completed fully in under 70 minutes (depending on repair and store). Most stores have same day appointment availability depending on time of day with walkin appointments (book a heads may show full but walkins are still available with a wait) Apple phone support can try and book only book ahead appointments, and cannot see inventory levels in stores or reserve parts as everything is first come first serve from appointments to parts and service timing On rare occasions Apple Stores send devices to a depot facility (common with Mac’s rare with phones) due to part availability or engineering requests/discrepencies The appointment system is set up to allow both book ahead and walkin appointments and it takes into account the amount of scheduled technicians who are certified to take the appointment and the repair system schedules the repairs depending on how many technicians are scheduled to complete repairs during that time. Source: I have a fairly intimate knowledge of Apple Store workings and systems Edit: Mac’s are always a multi day repair requiring typically 3+ days unless software related issues only More on reddit.com
🌐 r/GeekSquad
39
19
April 16, 2024
Schedule appointment repair for my iPhone - Apple Community
You will need to make an appointment ... the option to take the phone to an authorized Apple service shop that would be more convenient to your home, and they usually will not require an appointment. Use this link to view repairs options in your area: Genius Bar Reservation and ... More on discussions.apple.com
🌐 discussions.apple.com
February 27, 2025
how can i make a appointment ? - Apple Community
I guess the only way to make an appointment is through the store, the make it for you. More on discussions.apple.com
🌐 discussions.apple.com
What is the purpose of making a service appointment?
As a former store employee I can speak to this. Your technician knows nothing about you and your phone until you check in for your appointment. The online appointment system doesn’t sync with store inventory for safety and function purposes. More on reddit.com
🌐 r/apple
12
27
January 28, 2023
🌐
Best Buy
bestbuy.com › best buy › services › apple product service and repair
Apple Repair Services: Apple Authorized Service Provider - Best Buy
Let Geek Squad repair your Apple devices at a Best Buy location near you. We fix and service Apple products including iPhone, Apple Watch, iPads and Mac. Schedule your appointment today.
🌐
Apple
support.apple.com › mac › repair
Mac Repair and Service - Apple Support
We’re here to help. Apple-certified repairs are performed by trusted experts who only use genuine Apple parts — designed, tested, and manufactured for Apple’s safety and performance standards. Make an appointment at an Apple Authorized Service Provider or Apple Store
🌐
Apple Support
support.apple.com › en-us › 109519
Prepare your iPhone or iPad for service - Apple Support
Turn off Find My: Go to the Settings app > your name > Find My, then tap "Find My [Device]" and turn it off*. If you can't turn off Find My this way on your iPhone, go to the Find My app or iCloud.com/find, select your iPhone, then select Remove This Device and follow the onscreen instructions to prepare it for repair. *To prevent anyone else from getting service for your device without your knowledge, Apple might not be able to service your device if Find My isn't turned off. If you’re bringing your device into an Apple Store or Apple Authorized Service Provider, you should also check whether you need an appointment.
Find elsewhere
🌐
Apple
apple.com › retail › apple victoria gardens
Victoria Gardens - Apple Store - Apple
October 27, 2025 - How to prepare your device for your appointment · Put our Small Business Team on your team. See how we can help · Find what they’ve been waiting for all year. Shop gifts · Join us for a drawing adventure with Sneaky Sasquatch. Sign up for free · Join free sessions at the Apple Store and go further with the products you love.
🌐
Apple
support.apple.com › contact
Contact - Official Apple Support
Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more.
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Micro Center
microcenter.com › site › service › apple-repair.aspx
Authorized Apple Repair Services - Micro Center
You can trust your Apple devices ... Don’t let tech troubles slow you down. Visit your nearest Micro Center knowledge bar or schedule your appointment online today....
Published   April 12, 2024
🌐
Best Buy
bestbuy.com › best buy › services › apple product service and repair › apple iphone repair service
Apple iPhone Repairs - Best Buy
Appointment required. Most repairs will be completed same-day if all necessary parts are in stock and device is not extensively damaged. Certain repairs may require a longer mail-in exchange process. *Device must have been purchased within two years of repair date.
Top answer
1 of 16
12
Apple stores have most parts on hand, and same with replacements. If needed part orders take a couple days to arrive (customer phones are not held during this situation). Replacements are often in stock, same process for the order if out of stock. The repairs in an Apple Store are typically completed fully in under 70 minutes (depending on repair and store). Most stores have same day appointment availability depending on time of day with walkin appointments (book a heads may show full but walkins are still available with a wait) Apple phone support can try and book only book ahead appointments, and cannot see inventory levels in stores or reserve parts as everything is first come first serve from appointments to parts and service timing On rare occasions Apple Stores send devices to a depot facility (common with Mac’s rare with phones) due to part availability or engineering requests/discrepencies The appointment system is set up to allow both book ahead and walkin appointments and it takes into account the amount of scheduled technicians who are certified to take the appointment and the repair system schedules the repairs depending on how many technicians are scheduled to complete repairs during that time. Source: I have a fairly intimate knowledge of Apple Store workings and systems Edit: Mac’s are always a multi day repair requiring typically 3+ days unless software related issues only
2 of 16
8
I feel bad and want to make sure I actually give correct information to my customers about Apple repairs. I know how frustrating it is when a client comes in to Geek Squad after getting incorrect information or false promises from GS phone support.
🌐
Apple
apple.com › retail › apple university village
University Village - Apple Store - Apple
How to prepare your device for your appointment · Put our Small Business Team on your team. See how we can help · Find what they’ve been waiting for all year. Shop gifts · Join us for a drawing adventure with Sneaky Sasquatch. Sign up for free · Join free sessions at the Apple Store and go further with the products you love.
🌐
Apple
support.apple.com › repair-products
Product Service and Repair Information - Official Apple Support
Learn more about what’s covered under your warranty, costs for repair outside of warranty, and more for your specific Apple product.
🌐
Apple
apple.com › retail › apple queens center
Queens Center - Apple Store - Apple
How to prepare your device for your appointment · Put our Small Business Team on your team. See how we can help · Find what they’ve been waiting for all year. Shop gifts · Join us for a drawing adventure with Sneaky Sasquatch. Sign up for free · Join free sessions at the Apple Store and go further with the products you love.
🌐
Apple
support.apple.com
Official Apple Support
Every AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents like drops and spills.
🌐
Apple
support.apple.com › my-support
My Support - Official Apple Support
Use My Support to get up to date information on your active Apple products. Check the status of a repair, an appointment and even find product workshops.
🌐
Apple
getsupport.apple.com › repair-locations
Find authorized repair and service locations
We’re sorry · You need to enable JavaScript to run this app
🌐
Apple
apple.com › retail › apple easton town center
Easton Town Center - Apple Store - Apple
How to prepare your device for your appointment · Put our Small Business Team on your team. See how we can help · Find what they’ve been waiting for all year. Shop gifts · Join us for a drawing adventure with Sneaky Sasquatch. Sign up for free · Join free sessions at the Apple Store and go further with the products you love.
🌐
Apple Community
discussions.apple.com › thread › 255987675
Schedule appointment repair for my iPhone - Apple Community
February 27, 2025 - You will need to make an appointment if you planning to take the phone to the Apple Store / Genius Bar, but you might have the option to take the phone to an authorized Apple service shop that would be more convenient to your home, and they usually will not require an appointment. Use this link to view repairs options in your area: Genius Bar Reservation and Apple Support Options - Apple
🌐
Apple Community
discussions.apple.com › thread › 251771066
how can i make a appointment ? - Apple Community
I guess the only way to make an appointment is through the store, the make it for you.