apple return policy canada reddit

For complete details on how to return a product purchased at the Apple Store please visit the Returns & Refunds (Opens in a new window) page. Wireless carriers have different service cancellation policies.

Apple

apple.com › ca › legal › sales-support › sales-policies › retail_ca.html

Apple Legal - Apple - Legal - Sales Policies - Canadian Retail Sales

The main thing to remember is that by placing an order or making a purchase at an Apple Store, you agree to the terms set forth below along with Apple’s Privacy Policy and Terms of Use. ... We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.

reddit.com › r/costcocanada › return policy for apple products

r/CostcoCanada on Reddit: Return policy for Apple Products

September 3, 2022 -

Can anyone confirm what Costco Canada’s timeframe is for returns of apple products in Canada? I purchased an I pad pro 3 weeks ago and it will not keep a charge- I know if could go to apple and they could preform warranty work, but I feel this iPad might be a dud and would rather return it and purchase a new one.

I vaguely recall hearing somewhere that Apple is excluded from the 90 day return policy and is subject to a tighter timeline- but can’t find anything online to support this. Tried calling my local warehouse and no answer after they transferred me to member services

Thanks!

Top answer

1 of 4

2

if you still have your reciept, a return policy disclaimer will always print at the bottom. there will be more information regarding the return on your product there

2 of 4

2

I returned AirPods Pros over a year after buying them because the connector broke got a full refund.

reddit.com › r/macbook › apple in-store purchase returned: will i get my money back ? (canada)

r/macbook on Reddit: Apple in-store purchase returned: Will I get my money back ? (Canada)

October 19, 2020 -

Hi guys here is my concern,

I bought a Macbook pro 10 days ago in an Apple Store (Quebec) which I returned today in an other Apple store (Montreal). During the process the girl told me she didn't need to take my credit card to process the refund (She seemed as surprised as me).

But when I checked the receipt she sent me by email, it is clearly mentioned:

"Amount refunded by VISA (Manually) "

Should I get worried and call them or go back to the Apple store ?

Thanks :)

Top answer

1 of 1

2

Wait 2-4 business days. I’ve returned a MacBook before and it takes about 3-4 days to hit your card.

reddit.com › r/apple › using 14 day return policy as trial period

r/apple on Reddit: Using 14 day return policy as trial period

June 3, 2014 -

I'm considering buying the MacBook One. I've read a bunch of reviews, tried it out in store, but I feel like I'll just need to use it for a week or two to know for sure if I want to keep it. Is using the return policy as a trial period frowned upon at the Apple Store? Am I going to get any hassle for returning it just because I didn't like it?

As long as you return it in good working condition, there is nothing wrong with using the return policy as a trial period-- especially for a first generation product like the new MacBook. The employees really don't care why you're returning the product and they make it as hassle-free as possible.

Apple

apple.com › ca › legal › sales-support › sales-policies › reseller.html

Apple Legal - Apple Authorized U.S. Reseller Return and Refund Policy

Apple Authorized U.S. and Canada resellers have established their own return and refund policies. When you purchase Apple products from our authorized resellers, you must carefully follow their sales and return policies.

reddit.com › r/macbookair › return policy

r/macbookair on Reddit: Return Policy

August 31, 2024 -

I bought my MBA M2 8gb/512gb just on 13th October. Is there a way to return it since the base models are now out with 16gb RAM. I wanna learn photo and video editing and I feel 16gb RAM is much needed.

I wanna re-buy the 16gb version since it’s the same rate.

Top answer

1 of 5

189

It is definitely smarter to ask Reddit about the store’s return policy rather than looking on the store’s website, your receipt, or calling the store.

2 of 5

13

How to return : Check return policy of third party If you bought from apple writhing, ask them for a price match and they will give you the extra money you paid, if you fall within the timeframe I think you should’ve returned it 2 days ago honestly, but alas try contacting apple

reddit.com › r/macbookpro › does apple make exceptions on their 14-day return policy for macbook pros?

r/macbookpro on Reddit: Does Apple make exceptions on their 14-day return policy for MacBook Pros?

November 1, 2023 -

I just purchased an M2 and I am now 8 days outside of the 14-day return policy. I would like to possibly exchange it for the new M3, but I don’t think I can since I’m past the return period. Has anyone been able to get Apple to accept a return outside of their return policy window?

Top answer

1 of 6

7

For anybody finding this thread in 2025 - I just got a return exception through apple online sales support. Tell them you are buying a more expensive model as the reason for the return.

2 of 6

4

Apple chat said I had to do it in store and there it is up to the sales associate and manager if they will or not. That being said I bought a m2 pro on 10/15 and on Tuesday I returned mine at Apple and ordered the m3 pro. They gave me no hassle and just returned it to a gift card and then ordered the new one for me right there. I’ll pick it up Tuesday. Be sure that you pack it all up nicely with all the components. I’d go in at a not super busy time and just be very nice I think they have sympathy for those of us in this situation.

Apple

support.apple.com › en-ca › 118223

Request a refund for apps or content that you bought from Apple - Apple Support (CA)

Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. You can use any device with a web browser to request a refund.

reddit.com › r/apple › apple's holiday extended return policy now in effect: orders from november 12 and december 25, 2025 may be returned through january 8, 2026

r/apple on Reddit: Apple's Holiday Extended Return Policy Now in Effect: Orders from November 12 and December 25, 2025 may be returned through January 8, 2026

1 month ago - Yes you can return it. Of course, Apple does retain the right to ban you for things, but returning an

Find elsewhere

Google Bing Mojeek

Apple

apple.com › help › policies

Policies - Shopping Help - Apple (CA)

For complete details on how to return a product purchased at the Apple Store please visit the Returns & Refunds (Opens in a new window) page. Wireless carriers have different service cancellation policies.

reddit.com › r/apple › question about apple's 14-day return policy

r/apple on Reddit: Question about Apple's 14-day return policy

August 5, 2015 -

I'm a bit confused by what "up to 14 calendar days from the time you receive your item(s) to initiate a return" means. If I received my phone on Fri Sept 25th, does that mean I have until tomorrow (Fri Oct 9th) to return it? Or do I have to go today? If they had said 2 weeks it would've been more clear to me. Also in Canada, if I got it online, can I return it at the store?

Top answer

1 of 2

3

One day from 9/25 is 9/26. Fourteen days is 10/9. You have until tomorrow. Please don't tell me you're returning it over the BS Samsung/TSMC issue.

2 of 2

2

Did you buy it from Apple Store? Your receipt should have your return date on it.

Apple

apple.com › ca › shop › browse › open › salespolicies

Canada Sales and Refund Policy

The main thing to remember is that by placing an order or making a purchase at an Apple Store, you agree to the terms set forth below along with Apple’s Privacy Policy and Terms of Use. ... We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.

reddit.com › r/apple › return policy abuse

r/apple on Reddit: Return policy abuse

September 13, 2021 -

The number of people totally down with, advocating for, and participating in returning laptops is horrifying.

Seems like every post you see some variation of buy the in stock version and return it when your order arrives type of comment, either to skirt delivery times or to test out different spec levels.

Apple in my opinion has an extremely generous return policy for such expensive devices, but everyone should check themselves on how they decide to use/abuse it.

With the frequency I see of this echo chamber’s shouts for abuse, I figure it won’t be long before Apple amends their policy and introduces protections to prevent someone buying a$2k-$5k device only to return it a month or two later when their order arrives.

Top answer

1 of 5

96

Hm. While abuse is not good, I’m gonna play devil’s advocate here. Perhaps a liberal return policy leads to more overall sales, because people are more comfortable making risky purchases? Also Apple still profits nicely on refurbs and clearly has no difficulty selling them. And the return costs are built into the hardware margins, and they remain quite healthy. This is a pro consumer policy and I like it.

2 of 5

27

Yes, I agree it’s bad… but I bought the 14” MBP on day 1 and spec’d it as I thought was appropriate. After a week of use, I realized that I should future proof this thing with more RAM because I want to keep it. To me, this feels like a downside of the inability to upgrade some basic components ourselves.

reddit.com › r/ipad › return policy for already opened products

r/ipad on Reddit: Return Policy for already opened products

December 17, 2023 -

Return Policy for already opened products I bought an IPad Air 5 yesterday (12/17/2023). However I regret buying the 64gb. Now I want to buy an upgraded one and return this to have the 256gb But the problem is, I already opened it and set it up. Is this still feasible?

Top answer

1 of 5

6

Yes, just reset it to factory settings and bring it back to the store. You can return open items!

2 of 5

3

Is there a 25% penalty for opened box items iPad if I return within 14 days ? Or will I get full return, if the box is opened, but all items are in their best, with all the packaging. I have only used it once.

Returnpolicy

returnpolicy.ca › apple

Apple Canada Return Policy - Returns & Refunds Guide

Learn about Apple Canada's return policy, including time limits, conditions, and how to return Apple products purchased online or in-store.

reddit.com › r/mac › apple return policy

r/mac on Reddit: Apple return policy

August 1, 2024 -

I initiated a return for a macbook air I bought 12 days ago. It would be the 14th day since I bought it on November 6. But it says on the return page, "Print a free return shipping label and send this item back to Apple by November 18, 2024."

Does it mean I can sent it on or before that date? Or does it mean apple has to receive it by that time?

I ordered a mac mini m4 pro instead, but it's gonna take a a whole month before I receive it. It would be nice if I could use this mac for a few more days before the mac mini arrives.

Top answer

1 of 5

52

As long as you mail it on or before November 18, you're good. Make sure to get a receipt from the mailing company that they received it on that date so you have evidence.

2 of 5

45

That is likely the date you have to put it in the mail, but only an Apple representative can absolutely confirm this.

MobileSyrup

mobilesyrup.com › home › apple’s extended holiday return policy now live in canada

Apple’s extended holiday return policy now live in Canada

November 4, 2023 - However, digital software downloads, software upgrades, and Apple Gift Cards are excluded. Also, if you buy a phone with carrier financing, you’ll have to follow the carrier’s return policy instead of Apple’s. The Holiday Returns Policy is live now in Canada.

iPhone in Canada

iphoneincanada.ca › home › news › apple and amazon canada drop 2025 holiday return dates—one’s way better

Apple and Amazon Canada Drop 2025 Holiday Return Dates—One’s Way Better | iPhone in Canada

1 month ago - Items bought after December 25 will follow Apple’s regular return policy. As for Amazon Canada, it says most items bought between November 1 and December 31, 2025, can be returned until January 31, 2026.

reddit.com › r/mac › how easy it is to return a macbook?

r/mac on Reddit: How easy it is to return a macbook?

September 29, 2024 -

My wife wants to buy either a macbook pro or air, but she has never before used one (always had windows laptops) Is it possible to return it if she simply doesnt like it? Is there something like 7 day return policy or something similar to hand it back without hassle?

Apple Store has 14 day return policy no questions asked. Or 14 days from the day the package arrives at your house. I’ve used it a couple times and has gone exactly how they said. Returned an Apple Watch after using it for a week because I wanted cellular. Returned it for full refund and bought the cellular at same store.