Apple Support
support.apple.com › en-us › 102346
If your Apple TV can't connect to Wi-Fi - Apple Support
If your Apple TV has an Ethernet port, try connecting your Apple TV directly to your router, or cable or DSL modem using an Ethernet cable. Apple TV connects to internet with either Wi-Fi or Ethernet.
Apple Community
discussions.apple.com › thread › 254846043
AppleTV network unavailable - Apple Community
If you have multiple devices connected to the same network and appletv doesnt work on any of them then it's likely an issue with your internet connection (DNS settings have been suggested). If it works on other devices but not on your TV then it's your TV's settings that are wrong.
Videos
01:51
Quick Fixes for Apple TV Problems on Element TVs - YouTube
04:08
WiFi is Not Connecting To Apple TV - Fixed with Simple Steps - YouTube
02:25
Apple TV Wi-Fi issue and how to solve it - YouTube
01:42
Apple TV Not Connecting to Hotspot? Try This - YouTube
03:28
Fixing Apple TV Buffering Issues | Simple Tricks to Stop Lag & ...
01:52
How to fix wifi network problem in Apple TV (Box) #appletv - YouTube
Reddit
reddit.com › r/appletv › new apple tv and all apps just tells me to check internet connection
r/appletv on Reddit: New Apple TV and all apps just tells me to check internet connection
May 23, 2025 -
I've tried resetting, restarting, ethernet, wifi and the device is around 2 hours old. Updated to latest software but whenever I click any app it just says I gotta check internet connection. And in network it all works, the router isn't the problem because all my other devices work splendidly.
Anyone know what to do?
Top answer 1 of 5
3
On the ATV, go to Settings > Network. What do you see? Is it Ethernet or WiFi connection? If you have an Ethernet port, try a wired connection and see if you have the same experience, You might just need to unplug the power cable to the ATV, wait 15 secs and then plug it back in. Then check to see if you have a recognized internet connection. Make sure the power cord is plugged in properly into the ATV. Does your internet connection hardware recognize the ATV is on the network?
2 of 5
3
If it was me, I would see what happens if I connect the Apple TV to my phone’s WiFi hot spot. If it does, the issue could be the router and require troubleshooting there.
Apple Community
discussions.apple.com › thread › 255379941
Apple TV WiFi connection issues - Apple Community
Trying to connect Apple TV to TPG Sagemcom Fast Modem but it says that ‘There is a problem connecting to the network. The Wifi password you entered is not correct. Try again. (-100). Trouble is I have not received a prompt for the password and dont know where to enter it. Can anyone help please? 963 1 · wifi password not correct on appletv I have changed internet ...
Apple
support.apple.com › en-ca › 118405
If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support (CA)
Try watching on a different device using the same Wi-Fi or cellular connection. If it doesn't work, contact your internet service provider to see if there's an issue with your network. If other people are watching an Apple TV subscription2 or Apple TV channels, make sure it doesn't exceed the ...
Apple Community
discussions.apple.com › thread › 254664473
no network detected apple tv - Apple Community
I am constantly getting the notification "no network detected" on my apple tv. My internet is working fine and other apple devices are connected and working.
Apple Community
discussions.apple.com › thread › 255600144
AppleTV4k on tvOS 17.4 loses wifi and nee… - Apple Community
I have Gig internet with Xfinity and can stand right next to the Apple TV and get 1000mbps on my iPhone. It pixelates and loses connection and it's extremely frustrating. Without recommending I get a network upgrade or a new mesh system (which I don't need), does anyone have a clue why this is happening? 4490 5 ... Both your Apple TV and your router remember their “state” between reboots, so while rebooting your router does not fix the problem, it is possible changing something on the router may fix your problem.
Apple Community
discussions.apple.com › thread › 254495322
Apple TV wifi prone to interference - Apple Community
Unplug the Ethernet cable from your Apple TV. You might have to wait several minutes for the Apple TV to notify you that you can join a Wi-Fi network. Check that everything is on, connected, and in range · Make sure that that your internet router is connected to your modem and that both are ...
Reddit
reddit.com › r/appletv › wifi issues
r/appletv on Reddit: Wifi Issues
January 2, 2023 -
I have the newest gen Apple TV 4K(non Ethernet), and I’m struggling to maintain 4K quality while streaming. I use Speedtest.net to check my connection speeds and I get 298mbps(on my phone). The modem/router is no more than 15 ft away from the device. Is there any possible fix to this?
Apple Community
discussions.apple.com › thread › 255185532
Apple TV internet connection issues - Apple Community
Make sure that that your internet router is connected to your modem and that both are powered on. If your router and modem are combined, make sure that the device is powered on. If possible, keep your Apple TV and Wi-Fi router in the same room, but don't place your Apple TV directly on or within ...
iDownloadBlog
idownloadblog.com › home › how to fix an apple tv not connecting to wi-fi
How to fix Apple TV not connecting to Wi-Fi (14 tips)
April 12, 2024 - To fix this, force quit the Apple TV Settings app or restart your TV and do the following: 1) Make sure the main Wi-Fi you’re trying to connect your Apple TV to is connected to your iPhone.
Apple Community
discussions.apple.com › thread › 255225064
Apple TV issues when using ethernet- just… - Apple Community
I am having a problem with ethernet on 2 apple tvs in our house, both 4th generations 32gb. We had a bad storm that knocked the power out for a few minutes. After that we had internet issues I believed was due to the modem. However, after troubleshooting for 2 days I realized if I unplugged the ethernet on one of the Apple Tvs the rest of the internet for the house would work normally.
Apple Community
discussions.apple.com › thread › 254343394
WiFi won’t connect today even though I’ve… - Apple Community
594 1 · AppleTV4k on tvOS 17.1 loses wifi and needs unplug to fix I have an Apple TV 4k, and ever since upgrading to tvOS 17.1, it loses the WiFi connection every day or two. When it does, the only thing that fixes it is to unplug it, wait 30 seconds and plug it back in. As soon as it boots ...
Apple Community
discussions.apple.com › thread › 254830497
Apple TV cannot connect to WiFi - Apple Community
Mine is “WPA2 - Preshared Key” though. It allowed me to choose my netword and key in my password but I keep getting this message. I have already tried the turn off the apple tv, router and modem and turn on after 2-3 minutes. Still the same. ” There’s a problem with your network connection.
Apple Community
discussions.apple.com › thread › 251611861
Apple TV WiFi issues (Disconnecting) - Apple Community
The WIFI extender is located near to Apple TV and to my Tv (which also have internet features). Upon checking on the router app, I found that the Apple TV is connected router's 5Ghz despite it's located far from The Apple TV & 5Ghz signal should not strong enough to reach for such distance.
Apple Community
discussions.apple.com › thread › 255543137
New Apple TV 4K crashes my internet - Apple Community
I hooked it up and went through the setup process, using my iPad to set up the Apple TV. Everything seemed to be going smoothly until the Apple TV began downloading apps. After about 15 seconds, the Apple TV dropped the internet connection and would not reconnect.
TunesKit
tuneskit.com › apple-tv-repair › apple-tv-keeps-dropping-wifi.html
Solved: How to Fix Apple TV Keeps Dropping WiFi
Before wasting more time, let us get to the possible solutions to your problem. Method 1. Reboot WiFi Connection · Method 2. Restart Apple TV
SimplyMac
simplymac.com › apple-tv › apple-tv-won-t-connect-to-network
Apple TV Won't Connect to Network: Troubleshooting - SimplyMac
June 20, 2024 - Outdated software can sometimes cause connectivity problems. Head over to Settings > System > Software Updates and check for any available updates. If you have an Ethernet cable, try connecting your Apple TV directly to your router.
Top answer 1 of 6
1
Hi. Apple TV has a history of trouble with its ethernet connection in some situations, see link: AppleTV 3 floods DHCP when ethernet connected. I know my Apple TV 4 does this. If your device works fine over WiFi, but not over ethernet, check the router logs for unusual activity coming from Apple TV. You should all report this to Apple at this link: Feedback - Apple TV - Apple.
2 of 6
0
Me too, load times are quicker and there is almost no buffering when going through wifi instead, which is a bummer because i prefer the straight connection to the ethernet cable (so i can take advatage of the gigablast speeds).My internet locks up too for other devices. Initially i thought it was a faulty ethernet port stalling my network, but i think its a software bug.Hopefully apple fixes this soon...