Showing results for Philippines
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Asendia
asendia.com › contact
Contact us - How can we help you today? - Asendia
Would you like more information on your international order? Our customer support team are here to help. ... Whether you are a company interested in Asendia’s services or the recipient of a package coming from abroad, you can find the answer to your questions right here.
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Asendiausa
asendiausa.com › contact
Asendia USA: Contact us - How can we help you today?
For our USA office locations, direct telephone numbers, and email addresses click here. To request a call back, please select one of the options below. Request a sales quote or arrange a call or meeting with an experienced member of the Asendia USA team. ... Would you like more information on your international order? Our customer care team is here to help. ... Whether you are a company interested in Asendia’s services ...
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Asendia
asendia.com › contact › faq
Asendia: Frequently Asked Questions
For a list of the services available to each country, and the delivery times, please contact us. ... Asendia collects mail and parcels, consolidates them, processes them, manages customs clearance, and then hands them over to carefully chosen final-mile delivery partners in each country, with our technology enabling you to access each service and track shipments.
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Asendia
asendia.com › shopper-support
Asendia Shopper Support | Lost or Delayed Parcel?
If the delivery company cannot resolve the issue or tracking shows the parcel is still with Asendia, in most instances you will need to contact the retailer you shopped with to find out how they can help you. Where appropriate they will contact us to make a claim for a very late, lost or damaged parcel. No tracking number in your shipping confirmation email/SMS? Not all parcels are tracked. Some retailers choose untracked postal services to keep costs low.
Discussions

Possible lost package, can't contact Asendia customer support. Any advice?
after i read all of the nightmare global posts in the forums i decided not to use it and instead use regular priority international through pirateship. the cost is roughly twice as much but i pass that cost on to the buyer so it doesn’t matter to me. if i lose some orders because of it, so be it. i’d rather have an order arrive in a couple weeks vs. 2-4 months and have angry customers and open cases. even though i don’t use it, i have been collecting notes from posts. maybe some of this will help you: from this reddit post: “How to send an actual tracking link to a customer To get an actual tracking link, first go to Etsy, and click the tracking (find where it says "Global Postal Shipping" on the order receipt and click "more details"). Scroll down and find the number marked "Customs ID". Copy paste this number into tracking.asendia.com . Then copy the resulting URL to send to the customer. How to contact Ascendia directly about a lost package You'll need the same tracking number. Enter your info here: https://www.asendiausa.com/contact/customer-support from this etsy forum post: “Etsy provides customs IDs for Global Postal Shipping Label shipments. These ID numbers can be used to track the package. Customs IDs are created when the package is prepared to leave the United States. Buyers can enter a customs ID on the website of the shipping carrier, or on sites like aftership , to track their package. To find your customs ID: Sign in to Etsy.com. Click Shop Manager. Click Orders & Shipping. Click the Order Number to show the order details. About halfway down the order details page, there will be a section with shipment information. Click to see More details. The Customs ID number will be at the bottom. More on reddit.com
🌐 r/Etsy
3
3
September 18, 2021
Where can I file complaints about Asendia delivery service?
To file complaints about shipment, parcel, and freight services of Asendia including issues related to parcel delivery, refund of the deposit, insurance claims, defective/damaged shipment, and other shipments & freight services, you can follow these steps and use the provided contact details: ... More on citizen.complainthub.org
🌐 citizen.complainthub.org
0
1
July 22, 2024
USA to PH - Asendia USA
As a US based sender, in my experience, it takes over a month to reach the recipient the Philippines. The final delivery partner will likely be Philpost and they’re really slow as well. (They also use Ninja Van) More on reddit.com
🌐 r/shipping
6
4
December 16, 2023
Asendia sucks for international shipping
Ascendia will deliver it safely 30 minutes after you refund their money. I know from experience. More on reddit.com
🌐 r/Etsy
25
20
May 14, 2021
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Asendiausa
asendiausa.com › lp › contact
Contact Us
Asendia USA offers e-Commerce and mailing solutions to expand your business globally
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Asendiaoceania
asendiaoceania.com › contact-us › general
Asendia Oceania: Contact us general enquiry
Asendia Global · Austria · Benelux · China · Denmark · France · Germany · Hong Kong · Italy · Norway · Singapore · Spain · Switzerland · United Kingdom · United States · Contact us · Contact us · . e-commerce · e-PAQ international parcels & packet services · e-PAQ Returns · Customs clearance solutions ·
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Asendia
asendia.com › contact › mail
Asendia: Request to speak to our Mail Team
Our experienced Mail Team are happy to hear from you. They will discuss your current needs and pain points, building a custom proposal for your business.
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PissedConsumer
pissedconsumer.com › company › asendia-usa › customer-service.html
Asendia USA Customer Service Phone Number 1-800-624-5287, Email, Help Center
April 17, 2026 - The Asendia USA phone number is (800) 624-5287. You can reach out to the company by phone to learn more about their e-PAQ solutions, international mailing services, key destinations, and industries they work with.
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Asendia
asendia.com › service-update › philippines-12-08-2021
Philippines – Lockdown
August 12, 2021 - Technology shipping, tracking & customs · Global digital e-commerce solutions · Mail · Publications · Industry · Fashion & Apparel · Health & Beauty · Destinations · Asia · Europe · Oceania · Middle East · USA & Canada · South America · Service Updates · Philippines – Lockdown ·
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Trustpilot
trustpilot.com › home › business services › shipping & logistics › shipping and mailing service › asendia reviews
Asendia Reviews | Read Customer Service Reviews of asendia.com | 3 of 81
February 18, 2026 - A bunch of thieves, how can they be in business and why would anyone want to deal with them? lol I cannot use Asendias customer support since the tracking number has been deleted and no longer exists. ... Hello, I apologise for any delays in response to your query. On rare occasions parcels can be delayed or misrouted and we are sorry for when this is the case and for any inconvenience caused. Please rest assured that the customer service team will respond to your query as soon as possible via the form provided: https://www.asendia.co.uk/contact/customer-support Thank you for contacting Asendia and have a pleasant day.
Call   08458738155
Address   GB
(1.4)
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THE ORG
theorg.com › asendia › teams › customer service and experience
Asendia - Customer Service and Experience | The Org
The Customer Service and Experience team at Asendia is dedicated to ensuring exceptional support and service quality for clients utilizing their global shipping solutions. This team focuses on optimizing customer interactions, addressing inquiries, and resolving issues efficiently while continuously enhancing the overall customer experience.
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Asendia
asendia.com
International Parcel Delivery & Returns | Global e-Commerce Experts
Custom solutions Peak-ready Compliance support Control at scale ... International e-commerce moves fast. Our agile model and expert teams help you stay ahead and pivot quickly if you need to. We select the right carrier for every parcel - so you’re never locked into one last-mile provider. By combining lane performance monitoring with configurable routing rules, we can: ✓ Adapt when capacity, service or local conditions shift.
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Reddit
reddit.com › r/etsy › possible lost package, can't contact asendia customer support. any advice?
r/Etsy on Reddit: Possible lost package, can't contact Asendia customer support. Any advice?
September 18, 2021 -

I mailed an international package to New Zealand on June 27th, buying a shipping label via Etsy and therefore I assume their partner Asendia. I haven't seen any updates since August 11th so I've been trying to contact their customer support but they wont contact me back or answer the phone number provided. Do you guys have any tips on how to possibly contact their support or get more info on this? This was the last straw and now I'm getting labels directly from USPS instead and just saw an order get delivered to Germany in 5 days for the same price, so forget Etsy's shipping partner that can take 3 months on average.

Top answer
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after i read all of the nightmare global posts in the forums i decided not to use it and instead use regular priority international through pirateship. the cost is roughly twice as much but i pass that cost on to the buyer so it doesn’t matter to me. if i lose some orders because of it, so be it. i’d rather have an order arrive in a couple weeks vs. 2-4 months and have angry customers and open cases. even though i don’t use it, i have been collecting notes from posts. maybe some of this will help you: from this reddit post: “How to send an actual tracking link to a customer To get an actual tracking link, first go to Etsy, and click the tracking (find where it says "Global Postal Shipping" on the order receipt and click "more details"). Scroll down and find the number marked "Customs ID". Copy paste this number into tracking.asendia.com . Then copy the resulting URL to send to the customer. How to contact Ascendia directly about a lost package You'll need the same tracking number. Enter your info here: https://www.asendiausa.com/contact/customer-support from this etsy forum post: “Etsy provides customs IDs for Global Postal Shipping Label shipments. These ID numbers can be used to track the package. Customs IDs are created when the package is prepared to leave the United States. Buyers can enter a customs ID on the website of the shipping carrier, or on sites like aftership , to track their package. To find your customs ID: Sign in to Etsy.com. Click Shop Manager. Click Orders & Shipping. Click the Order Number to show the order details. About halfway down the order details page, there will be a section with shipment information. Click to see More details. The Customs ID number will be at the bottom.
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Asendia
asendia.com › service-update › philippines23 › 08 › 2024
Philippines – Back to normal
Technology shipping, tracking & customs · Global digital e-commerce solutions · Mail · Publications · Industry · Fashion & Apparel · Health & Beauty · Destinations · Asia · Europe · Oceania · Middle East · USA & Canada · South America · Service Updates · Philippines – Back to normal ·
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Citizen Complaint Hub
citizen.complainthub.org › logistics
Where can I file complaints about Asendia delivery service? - Logistics - Complaint Hub Citizen Community
July 22, 2024 - To file complaints about shipment, parcel, and freight services of Asendia including issues related to parcel delivery, refund of the deposit, insurance claims, defective/damaged shipment, and other shipments & freight services, you can follow these steps and use the provided contact details: ...
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RocketReach
rocketreach.co › asendia-profile_b5ee6220f42e763e
Asendia Information
The SIC codes for Asendia are [421, 42, 733, 73]. ... Get a Free Account Sign up for a free account. No credit card required. Up to 5 free lookups. Search the #1 Contact Database Get contact details of over 700M profiles across 60M companies ...
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TrackCourier.io
trackcourier.io › asendia usa tracking
Asendia USA Tracking
You can track the current status of the parcel instead of visiting the courier location or calling customer service center. Contact information for Asendia USA is provided here for various cities. The information includes phone numbers, email address and office address as well.
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Reddit
reddit.com › r/shipping › usa to ph - asendia usa
r/shipping on Reddit: USA to PH - Asendia USA
December 16, 2023 -

Hi!

For those from PH/ SEA countries and had their parcels shipped via Asendia USA - how long did it take to reach its destination? Merchant used e-PAQ standard service thats why there are very minimal tracking updates.

Thanks! :)