Hi there, Quentin. Thank you for reaching out to us. We understand your concerns about the remote for your LG 32LR655BPUA. While the LG Magic Remote (AN-MR650A) is designed for use with this model and offers voice control features, we understand that you are looking for alternatives due to customer ratings. For non-LG remotes, there are several universal remotes that are compatible with LG TVs and offer voice control. A popular choice would be the Logitech Harmony series. These remotes are highly regarded for their compatibility with a wide range of devices and often support voice control when paired with platforms like Amazon Alexa or Google Assistant. Alternatively, if you're looking for a direct replacement, you can consider the LG AKB76040302 remote, which is specifically designed for your TV model. You can find it here: AKB76040302 Remote. The magic remote that is compatible with your LG TV is AN-MR650A. You can easily purchase it here: https://www.lg.com/us/tv-home-theater-accessories/lg-an-mr650a-magic-remote. However, the replacement remote for your TV is AKB76040302, and you can purchase it here: https://lgparts.com/products/akb76040302?_pos=1&_sid=923baf5b4&_ss=r. For further assistance or recommendations on compatible remotes, please send us a private message on Social Media @LGUSSupport, and we'd be happy to help. We appreciate your patience and look forward to assisting you further. —Renzo