For those who take calls all day at home, what do you use for a headset/mic that has the best quality sound for the customer?
Would the latest Airpod Pro 2's be among the best quality, if I don't mind the fit? Or is there an over the ear headset that's much better?
Thanks in advance!
Headphones/headset mic for convos at work - Headphone Discussion / Help - HifiGuides Forums
Best Headset for Speech Recognition?
Best USB Headset for noisy Call Center - Need Active Noise Cancelling
Best headset with a good mic?
Are gaming headsets good for voice recording?
Gaming headsets are generally okay for basic communication and in-game chat but fall short of dedicated microphones in terms of audio quality. For professional voice recording, opt for an external microphone specifically designed for high-quality audio capture.
Do You Need Headphones or a Gaming Headset?
If you don't need to take many calls but still want to minimize environmental noise, look for noise-cancelling headphones. They use outward-facing microphones to listen for distracting noises and generate waves that cancel them out before they hit your ear. Active noise cancellation (ANC) circuitry adds to the cost but helps muffle the sounds of noisy pets, kids, roommates, traffic, and construction. These headphones typically don't have boom microphones, so they aren't as suitable for phone calls.
If your job requires you to take a lot of calls, consider a dedicated Bluetooth headset. These devices can be monoaural (for one ear) or stereo (for both ears) and typically feature powerful boom microphones with noise-cancelling circuitry that blocks out all but your voice. The primary appeal of these headsets lies in their microphones, although some also deliver high-quality sound.
Consider purchasing a gaming headset if you're looking for a boom mic and excellent sound at a reasonable price. They are available in a wide range of shapes and sizes. Wired models tend to be less expensive and work well for making calls on your computer, although Bluetooth offers more convenience.
What's the Difference Between Bluetooth Headsets and Headphones?
Stereo headphones aren't just for listening to music; they also make calls, often quite well. So, if you're thinking about some wireless headphones to rock out to, you might not need a separate Bluetooth headset. Remember that stereo headphones can sometimes be bulky and might not block distracting environmental noises competently.
By contrast, the stereo headsets in this roundup are lighter and often have boom mics that easily isolate your voice. We compare the two options more decisively in our roundup of the best headsets and headphones for your home office.
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Hi,
The success of speech recognition is directly related to the quality of the microphone you use. The two most common types of microphones for Speech Recognition are headset microphones and desktop microphones. Headset microphones are better suited for working with Speech Recognition because they are less prone to picking up extraneous sounds.
I believe a USB headset mic will be ideal, but which is the best?
Buying either USB model or non-USB microphone is left to you. Most of the microphones should work with Windows 7/Vista/XP.
You may also try searching of Headsets in Microsoft store.
http://store.microsoft.com/home.aspx
Do I need a sound card?
Just a functioning soundcard on your computer is enough to use these microphones
Thanks and Regards
Umesh P - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.
[If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
The answer above doesn't really answer the question. Basically they are saying, I don't know what headphones are good so let me type a generic answer you probably already know but doesn't really answer your question. But do look for reviews of headsets on Amazon. That's the best place I've found to far as to a good microphone, all the rest just want to sell their own products. Microsoft store sucks so don't go there. Andrea, KOSS and plantronics make some decent affordable headsets, less than $50. If you have a higher budget, Sennheiser, VXi make some good ones. There are others as well, just have to research them. If you're going to go wireless so you can walk around, you want DECT not bluetooth. Bluetooth is still good, but for dictation, DECT is better if going wireless, provides better accuracy. When reading reviews, look for at least 4 stars and look for a positive rating over 50%. The more reviews is also better, thought some have less than 100 reviews but still give a good idea. Also, a 5 star rating where on 1 or 2 people rate them is not going to be a good indication of whether they are good. Hope this helps.
Hello all,
Our company runs a tech support helpdesk and we’re currently in the midst of testing a softphone option running from our computers as opposed with the current hard phone system.
Our call center can be noisy at times so we require a good headset that will offer both TX and RX noise cancellation.
I was hoping to have a few suggestions from you experts on the matter.
The must have features are:
Active noise cancellation for both TX and RX
Connection method must be USB
Audio Clarity for both TX and RX
I’m interested in both Wired and Wireless options.
Thanks!!!
As we do solutions for 911 Centers we use Jabra and Plantronics DA90