Brooklinen
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Contact Us – Brooklinen
Need help? We’re available on Live Chat anytime between 9am - 9pm EST. Prefer pillow talk? Give us a call 9am-9pm EST. Or, shoot us an email any time at [email protected] :)
I used to work for Brooklinen’s customer service. The system where warranty claims are submitted can definitely be buggy, which is most likely why it happened this way. Answer from spicy-dill-pickle on reddit.com
PissedConsumer
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Brooklinen Customer Service Phone Number (646) 798-7447, Email, Help Center
Brooklinen customer service phone is 646 798 7447. This telephone number serves to answer different clients’ questions and assist customers with their possible technical problems.
Elliott Report
elliott.org › home › brooklinen customer service contacts
Brooklinen Customer Service Contact Support Via Phone Email Exec Contacts - Elliott Report
July 7, 2025 - Primary Contact Jenna Best VP of Customer Experience 10 Jay St. Suite 700 Brooklyn, NY 11201 [email protected] ... Secondary Contact Rich Fulop Co-Founder 10 Jay St. Suite 700 Brooklyn, NY 11201 [email protected] ... Chief Executive Vicki Fulop Co-Founder 10 Jay St. Suite 700 Brooklyn, NY 11201 [email protected] ... By accessing or purchasing from Brooklinen’s website, users agree to the terms of service, which apply to all visitors, vendors, customers, merchants, and content contributors.
Brooklinen
brooklinen.com › pages › faq
FAQ | Brooklinen
Put your bedding questions to rest! Have questions? We have answers. If you need to contact us, you can reach out through email, chat or phone!
Brooklinen
brooklinen.com › pages › our-stores
Our Stores | Brooklinen
Msg frequency varies. Reply HELP for help and STOP to cancel. View our Terms of Service and Privacy Policy. If you are a California resident, to exercise your right to direct Brooklinen not to sell your personal information, please click here Do Not Sell My Info.
Brooklinen
brooklinen.com › pages › returns
Returns & Exchanges | Brooklinen
Thanks for shopping with us. Our customer service team can handle your return or exchange request.
MapQuest
mapquest.com › us › illinois › brooklinen-543069902
Brooklinen, 936 W Randolph St, Chicago, IL 60607, US - MapQuest
Dedicated to customer satisfaction, Brooklinen provides a 365-day happiness guarantee and fast, free shipping. Their product range includes award-winning sheets, blankets, and exclusive styles, ensuring that every customer can find the perfect addition to their home. ... Stephanie R. ... Quincy is spectacular! She is so kind and helpful and has such a passion for what she does. I wish every customer service experience could be as delightful as it was with her.
Yelp
yelp.com › shopping › home & garden › furniture stores
BROOKLINEN - Updated December 2025 - 11 Photos - 936 W Randolph St, Chicago, Illinois - Furniture Stores - Phone Number - Yelp
November 13, 2024 - BROOKLINEN, 936 W Randolph St, Chicago, IL 60607, 11 Photos, (872) 264-3427, Mon - 11:00 am - 7:00 pm, Tue - 11:00 am - 7:00 pm, Wed - 11:00 am - 7:00 pm, Thu - 11:00 am - 7:00 pm, Fri - 11:00 am - 7:00 pm, Sat - 10:00 am - 7:00 pm, Sun - 10:00 ...
Brooklinen
brooklinen.com
Luxury Bedding, Sheets & Comforters Online | Brooklinen
Msg frequency varies. Reply HELP for help and STOP to cancel. View our Terms of Service and Privacy Policy. If you are a California resident, to exercise your right to direct Brooklinen not to sell your personal information, please click here Do Not Sell My Info.
Reddit
reddit.com › r/bedding › what's the deal with brooklinen's customer service?
r/Bedding on Reddit: What's the deal with Brooklinen's customer service?
October 2, 2023 -
Wondering if my awful experience with Brooklinen is typical or an outlier.
We have a fitted percale sheet that started tearing 3 or 4 months ago (less than a year after purchase). My partner submitted a warranty claim then and received no confirmation or response. A month later I submit the same request myself with our new address, and for some reason my partner immediately after receives an email saying that a pillowcase is being sent to our old address under the wrong name. We just followed up with them again to get the sheet and their customer service team tried to send us a pillowcase again, asked for the photos of the torn sheet that we uploaded at least twice, and shipped it out to the wrong address again without confirming it with us. My partner sent them a rather snappy email with the updated address so hopefully we can get the sheet and not have to deal with this anymore.
What's the deal with this? Is their customer service always this bad? I like these sheets but this is really turning me off from ever buying Brooklinen again.
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I used to work for Brooklinen’s customer service. The system where warranty claims are submitted can definitely be buggy, which is most likely why it happened this way.
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It is Brooklinens normal low quality and service. They are an overpriced low end sheet. Mine also ripped one month beyond a year. I was told they would not take them back. I pointed out the size of my order (2 Queen sets, one king set, 2 additional fitted king sheets) and they took the one sheet back unhappily. The replacement also fell apart. At this point all of the sheets I have bought have failed and been donated to dog shelters. Never again. I’m sorry you are going thru this. I think they buy reviews and ratings.
Trustpilot
trustpilot.com › home › home & garden › brooklinen reviews
Brooklinen Reviews | Read Customer Service Reviews of www.brooklinen.com
3 weeks ago - We had to call to get a new code and to have the $10.00 restocking fee credited to the order. All told, my mother’s gift that I ordered correctly took three weeks and three phone calls to get right. She likes the sheets. I will never order from Brooklinen again. Horrible customer service and a terrible response to their mistake.
Address Prospect Street 81, 11201
Better Business Bureau
bbb.org › us › ny › brooklyn › profile › linens › brooklinen-inc-0121-163344 › complaints
Brooklinen, Inc. | BBB Complaints | Better Business Bureau
I am filing this complaint as a last resort after exhausting every avenue with Brooklinens customer support. I am the victim of a digital payment card breach that resulted in unauthorized purchases made under my account, including the above order. The merchandise was delivered to my residence, not the perpetrators, and I attempted to resolve the matter promptly and in good faith.Upon discovery, I contacted Brooklinen support immediately.
Yelp
yelp.com › shopping › home & garden › home decor
BROOKLINEN - BROOKLYN - Updated October 2025 - 11 Photos & 10 Reviews - 60 N 6th St, Brooklyn, New York - Home Decor - Phone Number - Yelp
January 29, 2023 - BROOKLINEN - BROOKLYN, 60 N 6th St, Brooklyn, NY 11249, 11 Photos, (929) 276-3000, Mon - 11:00 am - 7:00 pm, Tue - 11:00 am - 7:00 pm, Wed - 11:00 am - 7:00 pm, Thu - 11:00 am - 7:00 pm, Fri - 11:00 am - 7:00 pm, Sat - 11:00 am - 7:00 pm, Sun ...
BirdEye
reviews.birdeye.com › brooklinen-chicago-171596021543895
Brooklinen Chicago - 112 Reviews - Retail in Chicago, IL - Birdeye
I went into a Brooklinen store for the first time today; having heard good things but never purchased or seen them. Allison was the BEST! She offered her help and it was much appreciated. She was so helpful every step of the way, and I left with a whole new sheet, duvet, and blanket set of my first Chicago winter!
Facebook
facebook.com › Brooklinen
Brooklinen | Facebook
Brooklinen. 285,589 likes · 1,089 talking about this · 32 were here. Simple, beautiful bedding delivered straight to your door.
Brooklinen
returns.brooklinen.com
Brooklinen Returns
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Yelp
yelp.com › shopping › home & garden › home decor
BROOKLINEN - Updated December 2025 - 11 Reviews - 800 14th St, Santa Monica, California - Home Decor - Phone Number - Yelp
June 20, 2022 - Exceptional quality and customer service. I got several towel sets and they got more plush after the wash and dry. I highly recommend ... I love Brooklinen! The employees (Jennifer) and manager Brandon are so friendly and accommodating.
Call (646) 798-7447
Address 800 14th St, 90403, Santa Monica
BB&T Corporate Office
corporateofficehq.com › home › brooklinen corporate office
Brooklinen Corporate Office - Corporate Office HQ
August 10, 2021 - Need to contact Brooklinen Corporate Office? We have the phone number, address, email and executive info for their headquarters here.
ZoomInfo
zoominfo.com › c › brooklinen › 363795964
Brooklinen - Overview, News & Similar companies | ZoomInfo.com
Brooklinen is a leading e-commerce disrupter of the overpriced and over-complicated home essentials industry, offering global customers a curated collection of stylish, luxury-grade linens at an accessible price point. Headquartered in Brooklyn, New York , United States, Brooklinen was established in 2014....
Tidingss
tidingss.com › contact.html
Contact Us
Need help? We’re available on Live Chat anytime between 9am - 9pm EST. Prefer pillow talk? Give us a call 9am-9pm EST. Or, shoot us an email any time at [email protected] :)