Brooklinen PSA do not buy!
Are any real people pleased with Brooklinen?
Brooklinen is Crap and I should've Listened!
Affirming the superiority of L.L. Bean duvet covers to Brooklinen
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Writing this to warn others not to use this company. I was a big advocate for them when I first bought in 2020. When I bought they had a lifetime warranty, I had an issue with my sheets less than a year and was told to return the sheets and I will get store credit for a new set replacement no issue. Great! Now 2024 my replacement sheets have started to shred and developed a few holes. I reached out and explained I bought sheets with a lifetime warranty and they refused to honor since technically these new sheets are 2021 sheets that don’t have a lifetime warranty. The guy told me “I’m going to be frank with you, we don’t honor that lifetime warranty anymore” Not only is their product crap but so is their customer service. Don’t listen to the ads by celebrities or influencers saying this brand is good. They suck and are fraudulent by not honoring the warranty sold with their product.
I see the wonderful reviews on Forbes, GoodHousekeeping.com, and other media outlets. But my experience has been different. I got the linen sheets. The sheets them selves are coming apart after 3 months. I assumed that the hype around linens were bogus since these were my first pair, but now I think the hype is about Brooklinen and that they’re just not as good as they claim to be. Maybe they’re just over-marketed crap?
Does anyone love their Brooklinens?