Okay, I figured out a way to do it. My issue was that I couldn't edit on my Macbook so I settled to edit on my phone. I ended up buying the pro version just to use a specific feature. Then later when I was able to get back to editing on my Mac I wanted to keep the Pro version but I couldn't log on using my email the way it was setup on my phone. The Desktop version only lets you sign in through Apple, QR Code, Facebook and Google. What you need to do is go to your phone app and click on "Me" at the bottom right. Hit the menu button (three lines at the top left) then hit "Manage Account" In the middle of the screen you should see "Connected Accounts". Click the Google Link button and link an email of yours. Then go to your Computer and click "Sign In" and then "Sign In With Google" It should bring you into the same account from your phone. More on reddit.com

Yes, I had capcut pro, but would not let me export a video in transparent, said I needed upgrade. I contacted capcut, they said this is changes their end. I then asked to cancel, they said its cancelled but did not cancel, as payment taken. very hard to communicate with capcut More on reddit.com

I’ll stick to my downgraded CapCut on desktop More on reddit.com

Omg it worked for me thank you so much!!!!! More on reddit.com