Unbiased car reviews and over a million opinions and photos from real people. Use CarGurus to find the best used car deals.

May 29, 2026 - And then they ask me for a review after how can you ask for a review and didn’t even call t... See more ... CarGurus is a Cambridge, Massachusetts-based automotive research and shopping website that assists users in comparing local listings for used and new cars, and contacting sellers.

Browse thousands of expert reviews, user ratings, and industry-leading pricing data to find the right car for you. Your car research starts with CarGurus!

If you want to avoid the hassle of in-person car buying, CarGurus may be a good fit for you. Many customers praise the site for its user-friendly design, detailed vehicle information, pricing comparisons and dealer reviews, which can help streamline the car-buying process.

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March 31, 2026 - A key reason many people believe CarGurus is legit is its price transparency model, making price comparison to current market values easy by labelling listings as “Great Deal,” “Fair Deal,” or “Overpriced.” Combined with consistently high ratings on review platforms and an A+ Better Business Bureau accreditation, CarGurus remains a trusted name in online car buying.

October 29, 2013 - I actually went to a lunch meeting with a few dealers and the guys from CarGurus. I learned a TON watching and listening to the founder field no holds barred questions. As a person that fought hard to get my cars offthe site and felt violated, the meeting was very positive and eye opening. My dealership only has 1 review on their site and it is very poor.

Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # REMOVED. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. I hereby formally reject CarGurus ...

Can you give us more information at feedback@cargurus.com so that we can investigate. ... Worst experience ever. I bought a $37K beautiful truck that ran smooth as silk for the week trial period. Almost immediately after the warranty the truck started knocking and running rough. I hadn’t even paid my first payment yet! I tried using their warranty service “Silver Rock” please look up silver rock before buying. Worst reviews that I have ever seen!

Answer (1 of 5): When I am in need of a car, I look at reviews on the internet. Can you imagine that? There are tons of them. You can find the car you like and then search for dealers that have a good deal on it. The more information you have , the better decision you will make. Now I always buy...

CarGurus strongly believes in transparency in car shopping. We're confident any transaction between a car shopper and a dealership will be easier and more pleasant if that shopper and dealership communicate openly and honestly with each other before and after the transaction. We let car shoppers publicly review dealerships they've worked with while they're shopping for a car, and we allow dealerships to respond to those reviews directly.

Welcome to the home of CarGurus Reviews! New videos every day!! CarGurus is the largest auto-shopping site in the US, and the place to go whether you want to buy a new or used car, or sell your current car. On this YouTube channel, you'll find reviews of all the latest models, from sports cars and sedans, to coupes and SUVs, and from gas and diesel, to hybrid and electric.

October 21, 2025 - Here at CarGurus we believe in transparency and strive to provide the most accurate dealer and vehicle information we can to our shoppers. As such, in order to review a dealership, users must first submit a phone or email lead to a dealer directly through the CarGurus site.

October 2, 2020 - Never heard of a particular dealer? Reading CarGurus’ reviews by other buyers can tell you what to expect. “The sales crew was very courteous and they responded back to me in a timely professional manner” = good. “Stopped all communication once I told them I wanted to pay cash and not finance” = not good.

Cargurus has 247 reviews (average rating 1.9). Consumers say: Refund of down payment, The reason for the call is because they saw my big lemonThe, Report dealer, Report dealer

Is CarGurus a good company to work for?CarGurus has an overall rating of 4.1 out of 5, based on over 541 reviews left anonymously by employees. This rating has been stable over the past 12 months. 80% of employees would recommend working at CarGurus to a friend and 68% have a positive outlook ...

Verified customers who visit Car Guru in Tucson, AZ rate this business 4 out of 5 stars, with 8 reviews.