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Hey all, we are pushing out DCU Universal through Intune. It works great but we noticed that on quite a few machines, the start menu shortcut for dell command update just isnt there. The app is installed, and dcu-cli.exe is there, but not the GUI. Our techs use the gui for troubleshooting purposes so I would like to get this fixed. At first I thought the machines just needed a reboot but the shortcut is still missing after a reboot. I looked in Program Files\ but could not find a shortcut to the GUI in there, just the dcu-cli.exe, so I am not sure how to fix this besides manually uninstalling, rebooting, and reinstalling, which would be too time consuming for us.
I was hoping to script the re-install with Intune Remediations, if it detected the shortcut was missing, but I am not sure how to even check for the shortcut using powershell since it doesnt appear to be a normal shortcut like other apps. Anyone dealt with this and what did you end up doing? Thanks in advance!
PS. I reached out to Dell but their phone support got back to me basically saying they didnt know what was causing it, and to just manually reinstall. I reached out to our rep who replied once and then never again.
I once performed an update on “Dell Command Update” in my Dell Optiflex 7070 PC. But after the update, the “Dell Command Update” App disappeared menu. What happens? No longer be able to use the App