Everything will be fine without these, but AFAIK the fan control setting is saved in the BIOS, not controlled actively by any app, so nothing will change after uninstalling My Dell. Did you try the quiet profile? Answer from Miracle_Arranger on reddit.com
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Reddit
reddit.com › r/dellxps › dell fusion service vs power manager service
r/DellXPS on Reddit: Dell Fusion Service vs Power Manager Service
November 12, 2021 -

I have a XPS 15 9570 and I noticed that in the recent Drivers and Update, there is now something called Fusion Service at https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=t4mmx&oscode=wt64a&productcode=xps-15-9570-laptop which appears to install something called My Dell.  However, it seems the system originally used Dell Power Manager Service https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=kdhhr&oscode=wt64a&productcode=xps-15-9570-laptop which can no longer be installed as the installer will say that it detected My Dell being installed.  My question is should one install Fusion Service or should one install Dell Power Manager Service?  Is there any features that Dell Power Manager Service has that is missing in My Dell with the Fusion Service?  Thanks!

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Reddit
reddit.com › r/dell › help fusion service‼️‼️
r/Dell on Reddit: HELP FUSION SERVICE‼️‼️
October 17, 2025 -

hello, i accidentally deleted fusion service and i would like to know how to reinstall it pls so i can put the 80% limit. if somebody can make me a tutorial or smth cuz i didn’t find anything on youtube pls🙏🏼🙏🏼🙏🏼🙏🏼 (i did reset my laptop but it didn’t come back) my laptop is a dell inspiron 14 ryzen 5 8640HS

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Reddit
reddit.com › r/dell › dell fusion service vs dell power manager service
r/Dell on Reddit: Dell Fusion Service vs Dell Power Manager Service
November 12, 2021 - However, it seems the system originally used Dell Power Manager Service https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=kdhhr&oscode=wt64a&productcode=xps-15-9570-laptop which can no longer be installed as the installer will say that it detected My Dell being installed. My question is should one install Fusion Service or should one install Dell Power Manager Service?
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Reddit
reddit.com › r/dellxps › dell xps 17 9720. is it safe to remove "my dell" and "dell fusion service"?
r/DellXPS on Reddit: Dell XPS 17 9720. Is it safe to remove "My Dell" and "Dell Fusion Service"?
September 13, 2022 -

I've had this new laptop (XPS 17 9720, i9 processor, Nvidia RTX 3060, 4k screen) for a couple of weeks now. On day one I uninstalled all of Dell's bloatware except for the driver updater. The privacy agreement for Dell SupportAssist seemed particularly diabolical.

A week or two later, I'm noticing that my fans are a little loud and whiny. I don't think it's coil whine, I only notice it when I'm running a graphics-intensive program and the fans start spinning up. Probably normal, but I'm worried that I accidentally uninstalled some Dell program that was regulating fans and temperature in some proprietary and necessary way.

As far as I can tell, the only programs from Dell that would potentially affect fan behavior / temperature control are "My Dell" and "Dell Fusion Service." I'd rather not have these bloatware programs installed if I can help it, but it's not worth frying my CPU/GPU over it.

Are my fans and components okay without them, or do I need to reinstall these two programs?

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Reddit
reddit.com › r/dell › update of "my dell" never finishes
r/Dell on Reddit: Update of "My Dell" never finishes
January 10, 2023 -

Hi all,

I recently (two days ago I suppose) got a popup to update MyDell to keep using it, looks like this:

Whenever I press update, it downloads the .exe and starts it, I get an UAC popup for a signed "Fusion" update executable. It runs, keeps spinning and returns to the above screen.

Means: It never finishes and I'm unable to use MyDell anymore...

What to do?

Thanks

EDIT

Reviews speak for themselves - a lot of users complaining about the updateloop:

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Reddit
reddit.com › r/alienware › what happened to fusion?
r/Alienware on Reddit: What happened to fusion?
December 31, 2023 -

I can’t access fusion (overclocking) on my brand new Aurora R16. Overclocking is enabled in BIOS, and it shows OC1 and OC2 there. But i don’t have manual control via fusion or the ability to see what OC1 or OC2 profiles even do for overclock settings. How do I access fusion? I still have the thermal profiles and the RGB controls available.

Edit: CPU is a 14700kf

Edit 2: after contacting dell support I was told windows 11 Aurora R16 do not support the drivers for fusion

Find elsewhere
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Dell
dell.com › dell community › desktops › alienware desktops
Alienware software & Dell Support Assist, as well as Fusion Service - Auto "Disable" from services | DELL Technologies
November 14, 2024 - The problem: Pretty much since I purchased my computer, all the Alienware software (AlienWare Update, My AlienWare, Command Center, etc), as well as the Dell Support Assist, AND the PC's "Fusion Service" continue to turn "Disabled" in the service section "startup type".
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Dell
dell.com › dell community › laptops › xps
XPS 15 9570, Dell Fusion Service, Dell Power Manager Service | DELL Technologies
August 12, 2022 - I have a XPS 15 9570 and I noticed that in the recent Drivers and Update, there is now something called Fusion Service at which appears to install something called My Dell. However, it seems the system originally used Dell Power Manager Service which can no longer be installed as the installer will say that My Dell has been installed.
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Reddit
reddit.com › r/dell › problem with mydell
r/Dell on Reddit: Problem with MyDell
April 14, 2022 -

I opened MyDell to change power settings and it said that I have to update it. I tried to update it, but it still prompted me to the same update message and skipping it would close the app. As anyone had the same problem? This happened this afternoon

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File.net
file.net › process › fusionservice.exe.html
FusionService.exe Windows process - What is it?
Since 2005, file.net has helped users better understand and correctly identify Windows processes. Our own analysis, research, and the collective experience of our community provide reliable, easy-to-understand information. Around 10,000 users trust us every day. The process known as FusionCore belongs to software Fusion Service by Dell (www.dell.com).
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Reddit
reddit.com › r/xps13 › can not update "my dell" app since a month
r/xps13 on Reddit: Can not update "My Dell" app since a month
January 29, 2023 -

Hi guys,

I have a Dell XPS 13 Plus. Now, I'm rying to update the "My Dell" app that's not working anymore, because it wants to install an update first. The problem is, I can't update this app.

It looks like it has something to do with the Fusion service the app is trying to install, because after updating the service it returns to the same screen where I started ("Update available) and I can't use My Dell without a succesful update.

So, I can't access a lot of functions I frequently used like to eye security tracking and Dell Performance.

Had contact with Delll Premium Support and they said that they had a lot of complains about this issue, but there was no fix on this moment and that I just have to be more patient.. I'm not satisfied with this answer and expected more effort after a full month without a solution.

Also, I removed the fusion service, the My Dell app, but that didn't work either. Still getting the same message.

Anyone experiencing the same problem or/and any tips or tricks to update the app?

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Reddit
reddit.com › r/alienware › alienware fusion stop to work after every closing of alienware
r/Alienware on Reddit: Alienware fusion stop to work after every closing of alienware
July 11, 2021 - In the "AWCCService Properties (Local Computer)" window, you will see four tabs across the top, we want to be on the "General" tab. On the "General" tab, you should see drop down selection box next to "Startup Type: ". Change the startup type from "Automatic (Delayed Start)" to "Automatic". Click "Apply" then "Ok", and reboot your computer. Fusion might take a minute to load after you start the application, but it always loads (for me) after I fixed the services.
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Reddit
reddit.com › r/dell › noob question: is it okay to remove all the dell bloatware?
r/Dell on Reddit: Noob Question: Is It Okay To Remove All The Dell Bloatware?
January 16, 2022 -

At the risk of asking a dumb question, I am wondering which apps/services are essential/necessary for the operation of my dell prebuilt desktop I purchased.

For example, is it possible to do a clean re-install of Windows and not have any dell-related apps whatsoever? Would the computer still be fully functioning or is there something I would be missing? I don't really care about losing out on the ability to control RGB led's from the alienware app, i'm more-so wondering about more "performance-based" implications.

I do acknowledge and understand that bios updates would have to be through Dell since it's a proprietary MB. Is there anything else uniquely tied to dell that I need to be aware of?

Edit: I built a DIY PC many years ago and remember it being a blank slate when I started up. I'm defining bloatware as anything that would not be present on a clean fresh blank-slate install of Windows.

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Softpedia
drivers.softpedia.com › laptop / notebook › dell › dell vostro 14 3468 fusion service utility 2.1.49.0 for windows 10 64-bit
Download Dell Vostro 14 3468 Fusion Service Utility 2.1.49.0 for Windows 10 64 bit - Softpedia
The My Dell and My Alienware applications provide access to features such as self-help articles, settings, accessories, software, and SupportAssist. The Dell Fusion Service provides services for the My Dell and My Alienware to enable these features.
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Reddit
reddit.com › r/dell › dell has a major issue
r/Dell on Reddit: Dell has a major issue
December 3, 2019 -

I don't normally come onto forums like this to call out people out of anger, but I feel that this needs to be said. Dell is beyond awful with its support. The Alienware laptops they make are good and all, but they don't have any regard for what happens after the purchase. I have a 15 R4 laptop. The Alienware command center started having issues so I uninstalled it and reinstalled it (several months ago), but that caused the lights to stop working entirely, and resulted in the FX and Fusion tabs disappearing entirely. Nothing I tried worked, not even factory resetting my PC which is what support told me to do, and they just kept recommending I reinstall different versions of the CC. I looked around on the internet and there are hundreds of others who have the same issue that I have, and Dell has said nothing about this. 90% of community posts have a Dell mod commenting to uninstall and reinstall the Command Center as a solution, and that's all they ever say. They have not made an official statement anywhere about this issue, and if your device isn't under warranty they won't help you. And before you say they probably haven't had a lot of time to fix this, here's the best part. I've found that this issue has been going on as far back as 2012. Nothing has changed and they've ignored the issue for years. This is unbelievable to me. Feel free to fact check me or whatever. I just need to put this out here to let people know what's up with Dell. I doubt this is the only issue they've been neglecting.

Top answer
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*Dell consumer support

Dell business support is the tits, I've been running their servers, laptops and desktops for years at all the companies I've worked at and they've been flawless, sure you get the odd manufacturing defect or dicky wifi card, but 4 hour on site parts replacement for £100 a year? never going to complain at that!

also for your problem,

  1. Uninstall Alienware Command Center from Program and Features

  • Windows 8/8.1/10: Right click on the lower left hand side of the screen

  • Windows 7: Click Start > Control Panel > Programs and features

  1. Launch the Run Command

  • 📷 + R on the keyboard

  • Windows 8/8.1/10: Right click on the lower left hand side of the screen

  • Windows 7: Click Start > Run

  1. Type %appdata% and press Enter

  2. Delete any Alienware Folder. If the folder is not there just continue.

  3. Type %programdata% and press Enter

  4. Delete any Alienware Folder. If the folder is not there just continue.

  5. Go To C:\Program Files\Alienware\
    Older versions of command center will be under C:\Program Files (x86), please check both folders.

  6. Delete the Command Center Folder Only

  7. Go to the Documents Folder (My Documents on Win 7)

  8. Delete the AlienFX and Alienware TactX Folders

  9. Launch the Run Command

  10. Type regedit

  11. Search the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Alienware

  12. Delete the following folders only: (Some of these may not be present, just delete the ones present)

  • AlienFXMediaPlugin

  • Alienware AlienFX

  • CCPlugins

  • Command Center

  1. Search the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Alienware

  2. Delete the following folders only: (Some of these may not be present, just delete the ones present)

  • AlienFXMediaPlugin

  • Alienware AlienFX

  • Command Center

  1. Restart the system

then re-install and see what it does. NB - I just found this after a tactical google search, may work, may not

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I have had this issue on an aurora r7 desktop, and a M15 laptop. Nothing I have done according to their exact support instructions had worked for me. Sold both devices. Worst part is the software is a feature because it’s how you control the lighting and performance.