Find your contact at DHL - we will be happy to answer any of your Customer Service enquiries

What is involved in shipping to Canada? We are happy to help you on your way with regard to customs. Do you have specific questions about shipping to this country? Contact DHL Customer Service on 088 – 0552 000.

Customs Account Management: An experienced customs expert is your single point of contact for all global DHL Customs Services, including reporting, special projects, and issue resolution.

Contact us here at DHL and we will be happy to answer any of your Sales, Customer Service or general enquiries.

For exports from and imports to Europe, an EORI number (Economic Operators' Registration and Identification), in order for your customs broker to be able to perform the necessary activities. An indication of the total weight and number of packs that matches all the other shipping documents. These documents will be necessary both at origin and destination, whether your goods are being cleared for export or import: Contact name and number for Consignee and Shipper: your broker will need to contact the consignee or the shipper to arrange the customs clearance.

Review this checklist to help ensure faster customs clearance. ... Before you ship with DHL Express, it's important to check whether your goods are restricted. Search for “Prohibited and Restricted Items” on MyDHL+ for a full list based on your country of origin and/or destination. If you are still in any doubt as to the acceptability of your goods, you can contact DHL Customer Service or your Account Manager prior to shipping.

More Apply for a Business Account Contact us · #ShippingWithDhl · March 12, 2025 · Share · Share · DHL Optional Services, Surcharges and Customs Services · As experts in international shipping, DHL Express offers a wide range of optional shipping services, surcharges and customs services.

DHL provides a selection of individualized Customs services to meet Customs clearance requirements.

Pay your duties, taxes, and fees securely for your delivery. Please enter your waybill tracking number and email address then press on submit

More Apply for a Business Account Contact us · Shipping internationally can open exciting new markets for your business, but customs regulations can be complex. Dive into our insightful articles and gain the knowledge you need for smooth international shipments.

February 23, 2009 - Common problems addressed by the customer care unit that answers calls to 855-345-7447 include Issue with order, Lost Package, Track order, Complaint, Make a shipment and other customer service issues.

More commonly used way of contact is by phone. ... The best phone number to call DHL Canada is 15143443447. 37% of consumers used this number to address their issues and concerns.

In most cases, the receiver in Canada is responsible for paying any duties or taxes before the shipment is delivered. DHL helps streamline the process by contacting the receiver on behalf of the Canada Border Services Agency and providing a secure online payment link to avoid delays. Shipping duties are taxes charged by customs authorities on imported goods.

Monitor your package's shipment status. Once it arrives in Canada and you receive a notification from DHL about customs fees, it's time to act. ... Contact DHL.

From policies and surcharges to e-commerce integration, our DHL eCommerce Help Center is your resource for detailed answers to your questions.

MyBill is designed for customers who want to eliminate time-consuming paperwork and can’t support a complex electronic data interchange billing environment. It combines the convenience of an online interface with the speed and security of credit card or bank transfer payments. ... You can contact your local DHL Express center by visiting MyDHL+ below, where you will find telephone and postal details.

Stop by your local DHL Service Point in Toronto, ON for all your international and domestic shipping needs. Print, process, and ship.

Watch how your package travels with DHL and learn how we can help you with each step of the journey. ... With international reach and local teams, we offer time definite door-to-door delivery around the world. ... We’re specialists in international shipping! We’ve got tips and advice to help you ship with confidence. ... Get tips and advice for packing your shipment. ... Shipping to over 200 countries and territories – we’ve established a wealth of customs expertise.

To contact a press expert from our Global offices, please visit our Global site for a full listing of contacts.

March 8, 2021 - When Sinclair inquired why duty and import fees amounted to $23 on a $68 item, a DHL brokerage supervisor told her imports are subject to "duty, taxes, and other customs related charges" and directed her to the website of the Canada Border Services Agency (CBSA).