Gitbook recommends disabling Cloudflare’s proxy for your Gitbook DNS record ( :orange: to :grey:).
Once you’ve disabled the proxy, it should work after ~5-10 minutes once your DNS cache has expired.
Configuring DNS
Are you using Cloudflare?
If you are confi… Answer from arunesh90 on community.cloudflare.com
Cloudflare Community
community.cloudflare.com › application performance › dns & network
CNAME Cross-User Banned with Gitbooks - DNS & Network - Cloudflare Community
October 30, 2023 - Ok, so, from the past 7 days, I have been trying to add a docs subdomain using CNAMe record. I am hosting the website on Gitbooks, but somehow Cloudflare is blocking the request by saying " CNAME Cross-User Banned". I ha…
Cloudflare Community
community.cloudflare.com › application performance › dns & network
CNAME Cross-User Banned problems - DNS & Network - Cloudflare Community
May 14, 2023 - i can’t write nothing here or this website don’t let me make this topic cause it say “new user can only post 4 links for topic” Yhea, sad im not posting a single link, embarassing. Have a problem with this. i created a subdomain for my gitbook and don’t work giving this error to me. ...
Cloudflare Community
community.cloudflare.com › application performance › dns & network
Error 1014 CNAME Cross-User Banned Gitbook.io - DNS & Network - Cloudflare Community
January 12, 2023 - Hello i’m facing same issue like this post, i can’t open a ticket because i was in free plan, what can i do to resolve this ? Thank you
Cloudflare Community
community.cloudflare.com › application performance › dns & network
CNAME for the docs.cyberscope.io (Gitbook) record is Banned - DNS & Network - Cloudflare Community
February 14, 2023 - We created a CNAME record in order to point a Gitbook documentation. So the https://docs.cyberscope.io/ will point to the 782112fe24-hosting.gitbook.io as required by the Gitbook. But currently, we phase a “CNAME Cross-U…
Cloudflare Community
community.cloudflare.com › application performance › dns & network
Error 1014 CNAME Cross-User Banned with gitbook.com - DNS & Network - Cloudflare Community
May 20, 2021 - By default, Cloudflare prohibits a DNS CNAME record between domains in different Cloudflare accounts. CNAME records are permitted within a domain ( www.example.com CNAME to api.example.com ) and across zones within the same user account ( ...
Answer Overflow
answeroverflow.com › m › 1361375264092848399
gitbook and digital ocean domain verification fails when multiple CNAME records exist - Cloudflare Developers
April 14, 2025 - I think this is something to do ... error - indicating that Cloudflare sees that two different accounts (website1 and website2) have the same CNAME record even though it is deleted for many days now....
Cloudflare Community
community.cloudflare.com › application performance › dns & network
GitBook cross-user CNAME issue - DNS & Network - Cloudflare Community
October 22, 2021 - Hi! I have a space on GitBook for each of two of my projects, and I’ve configured a custom domain for both. One of them (deut.yamka.app) works flawlessly, but docs.yamka.app refuses to work with a 1014 error. The CNAME targets for these records are hosting.gitbook.io, and the cloud icon is ...
Cloudflare Community
community.cloudflare.com › application performance › dns & network
How to add CNAME for gitbook : Error 1014 - DNS & Network - Cloudflare Community
November 23, 2021 - I have add cname whitepaper for stman.io but it show the error Error 1014 Ray ID: 6b270332acf1c6a8 • 2021-11-23 02:36:53 UTC CNAME Cross-User Banned How to fix it?
Read the Docs
docs.readthedocs.com › platform › stable › guides › custom-domains.html
How to manage custom domains — Read the Docs user documentation
If you see an “Error 1014: CNAME Cross-User Banned” message, it means that the domain is already managed by another Cloudflare account.
GitHub
github.com › rtfd › readthedocs.org › issues › 4395
Custom Domains don't work with Cloudflare · Issue #4395 · readthedocs/readthedocs.org
July 17, 2018 - Details As of today afternoon, we started getting this error: https://support.cloudflare.com/hc/en-us/articles/213432887-Error-1014-CNAME-Cross-User-Banned http://docs.citusdata.com/ We followed the instructions here: https://docs.readth...
Author: readthedocs
Cloudflare Community
community.cloudflare.com › t › gitbook-is-giving-error-1014-when-i-try-and-connect-a-subdomain › 673947
GitBook is giving Error 1014 when I try and connect a subdomain - DNS & Network - Cloudflare Community
June 18, 2024 - 1014 What is the error message? CNAME Cross-User Banned What is the isssue you’re encountering Gitbook won’t connect What steps have you taken to resolve the issue? I tried removing and re-adding. This worked previously on a different domain but now seems to be struggling.
Answer Overflow
answeroverflow.com › m › 1169960174660886549
Getting Error 1014: CNAME Cross-User Banned on domains pointing CNAME to my account - Cloudflare Developers
November 3, 2023 - I understand that domains pointing CNAME records to my domain are blocked if the domains are not set up in the same cloudflare account, and I understand that if I upgrade to PRO then I can contact support to lift this restriction. My question is: can this restriction be lifted for all domains ...
Bing
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Cloudflare gitbook how to fix Error 1014 CNAME Cross-User Banned reddit - Search Videos
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Twitter
twitter.com › bdw429s › status › 1337103687785865219
Brad Wood on X: "@jpreynat @GitBookIO @GitBookStatus Thx for the reply, but I don't think you're following. This broke without me changing anything. Your setup doesn't work with CloudFlare and you need to reach out to Cloudflare. Only you can fix this. Only you can speak with Cloudflare to allow o… / X
December 10, 2020 - @jpreynat @GitBookIO @GitBookStatus Thx for the reply, but I don't think you're following. This broke without me changing anything. Your setup doesn't work with CloudFlare and you need to reach out to Cloudflare. Only you can fix this. Only you can speak with Cloudflare to allow our CNAME to ...
Kinsta®
kinsta.com › home › resource center › blog › website errors › how to fix error 1014: cname cross-user banned in cloudflare
How To Fix Error 1014: CNAME Cross-User Banned in Cloudflare
March 20, 2026 - “Error 1014: CNAME Cross-User Banned” appears when you have two different domains using Cloudflare, and one of them has a CNAME record pointing towards the other.
GitHub
github.com › readthedocs › readthedocs.org › blob › main › docs › user › guides › custom-domains.rst
readthedocs.org/docs/user/guides/custom-domains.rst at main · readthedocs/readthedocs.org
If you see an "Error 1014: CNAME Cross-User Banned" message, it means that the domain is already managed by another Cloudflare account.
Author: readthedocs
Cloudflare Community
community.cloudflare.com › application performance › dns & network
Error 1014 - CNAME Cross-User Banned - DNS & Network - Cloudflare Community
January 19, 2021 - Set your CNAME to and see if that helps. If that’s working, you can verify Cloudflare is still active by using your browser’s Dev Tools to examine the Response Headers for some of the CF headers.
10Web
10web.io › blog › resolving-the-error-1014-error
Resolving the Error 1014: CNAME Cross-User Banned Error
November 14, 2024 - The issue with Error 1014 lies in the CNAME record pointing across Cloudflare accounts. Replacing it with an A record sidesteps this by directly linking your domain to an IP address, thus avoiding the cross-user ban.
GitHub
github.com › NetFPGA › netfpga › issues › 16
Forums down - Error 1014 CNAME Cross-User Banned · Issue #16 · NetFPGA/netfpga
December 31, 2019 - https://forums.netfpga.org/ gives me this message: Error 1014 CNAME Cross-User Banned What happened? You've requested a page on a website that is part of the Cloudflare network. The host is configured as a CNAME across accounts on Cloudf...
Author: NetFPGA