Hi, I often run into problems with my GBP. I recently moved addresses and attempted to change the address on my profile. I completed the video verification, maybe a month ago? It shows that my address is "verified" but when I go to Edit Profile > Location, it says that the address is "Pending" and it is not displaying publicly.
It seems that they have made it impossible to contact them about this. No phone number or chat options. I have sent two emails but have gotten the following auto-reply:
"Thanks for contacting us about your Business Profile on Google. From the info you shared, we’re not sure of your exact issue, but here are solutions to the most common issues:...This email doesn’t allow replies. For additional help try the following" with no other follow-up.

It is easy to get frustrated by this, but like every issue in running a small business - I'll get past it and learn from it. Just an annoying hurdle.

Side note but as a small business, it is frustrating that Google just doesn't care at all about customer service because they just don't have to. There's nothing I can say to damage their business and there's no alternative I can choose over Google Business Profile. I'm a paying customer and give them money monthly through Google Workspace, LSA's, and Google Ads. But that's just a complaint, not really the point of the post.