Basically, the title.
I admit I am a very infrequent Apple user and I only have an iPad I bought some time in 2019. Back then I registered an Apple ID / iCloud account, but never really used it as I mostly use Google ecosystem.
Well, long story short, I logged out of this account on my iPad for the first time in 3 years and now when I am trying to log in again on the same device I am asked for a phone number with only last 2 digits shown. The problem is that I moved a few times and I have absolutely no idea what this number may be.
I have access to the e-mail, the account is registered to my legal name, I can look my apple ID up by using the name and e-mail, I remember my password (!), but I can't log into this account again because I don't remember the phone number and I can't find how to start the account recovery process - every time I try to go to some iforget... page, I end up with the same prompt for the phone number that I don't have with no other options suggested.
What should I do? Nothing really of value in that account, so I can probably just create a new one, but still... Am I missing something here?
Thanks!
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Last summer I had an iPhone which had an Apple ID linked to the email from my summer job. I did the job for 2 months and then went back to school. The iPhone was a company device which I returned. Now I have joined the job full time and I tried to log into my new company device using my Apple ID linked to the company email address. However, I am required to enter a code sent to a 'trusted phone number'. Based on the last two digits, I don't even recognize this phone number. How do I contact Apple to reset my ID? None of the solutions I found online works. I am willing to provide documents to prove my identity as well as verify that I am the owner of the email address ( it is literally my [email protected]).
Edit: Update - I was able to locate the phone number through the company IT. I keyed it in and now Apple has communicated that they will get back to me in a month on the next steps to recover the account. If someone's account is hacked and an unknown number is linked as trusted number, they are pretty much screwed with Apple. I guess I will wait a month and see what happens.