You are correct, she would have had to set up a password to get locked out like this. Answer from StoniePony on reddit.com
Reddit
reddit.com › r/applehelp › my grandmother's iphonex with supposedly no password is now locked out (null).
r/applehelp on Reddit: My grandmother's IPhoneX with supposedly no password is now locked out (null).
December 18, 2023 -
I'm the tech support grandchild and my grandmother (with Alzheimer's) came to me asking why her phone was locked out with a message stating "This iphone is in security lockout. you can try your passcode again in (null)". Her phone was originally setup to not have a password - but for this to happen I'm assuming she set one on her own and forgot what it was, locking her out of her phone after too many attempts. Is there some edge case that would cause this to happen with no password or is my assumption that this is her own doing in fact correct?
Edit: I don't know what IOS version it was on.
TunesKit
tuneskit.com › unlock-ios › you-can-try-your-passcode-again-in-null.html
You Can Try Your Passcode Again in Null? Solutions are Here!
January 19, 2026 - Part 2. How to Fix You Can Try Your Passcode Again in Null? Solution 1. The "Passcode Reset" Trick (iOS 17 & Later) Solution 2. Use the Erase iPhone Feature (iOS 15.2 & Later)
icloud - Apple ID on System Settings asking for «the password for the Apple ID "(null)"» for ever, how to solve? - Ask Different
I get the warning from System Settings saying I should Update Apple ID Settings I login with my Apple ID and correct password (it works on the apple id site and app store) but it just goes back to ... More on apple.stackexchange.com
Password in null - Apple Community
If so, check out and complete the steps here: If you can’t send email on your iPhone, iPad, or iPod touch ... If Mail asks you to enter a password for your email account, make sure that your password is correct. More on discussions.apple.com
Try passcode again in null - Apple Community
Probably you may have entered the wrong passcode multiple times. After 10 failed attempts the iPhone will get disabled. More on discussions.apple.com
What is null password? - Apple Community
iPhone says erase or try password in null mode how can I try password in null mode iPhone says erase or try password in null mode how can I try password in null mode 233 1 More on discussions.apple.com
How to enter iPhone passcode in null?
In fact, it is impossible to enter your iPhone passcode in null. When seeing the support.apple.com/iphone/passcode null error, you can try the above solutions to fix the error. Or you can directly using MagFone iPhone Unlocker to remove the screen passcode soon.
magfone.com
magfone.com › home › resource › unlock ios › how to fix you can try your passcode again in null
You Can Try Your Passcode Again in Null? Fixed! [Updated]
How to unlock iPhone in null without losing data?
If you want to unlock your iPhone in null without losing data, you can refer to the solution introduced in Part 2. Actually, it is a bit possible to fix the iPhone Security Lockout null error without losing data. After unlocking iPhone in null mode, you can restore your data and settings from a backup.
magfone.com
magfone.com › home › resource › unlock ios › how to fix you can try your passcode again in null
You Can Try Your Passcode Again in Null? Fixed! [Updated]
How many attempts before seeing iPhone Security Lock null?
Apple allows users to enter the wrong passcode up to 10 times on the iPhone Lock Screen. After making several attempts to unlock your iPhone with the wrong passcode, you will see an iPhone Unavailable message or a Security Lockout screen. However, when more than 10 attempts are made to enter the wrong passcode, your iPhone will be in Security Lockout null.
magfone.com
magfone.com › home › resource › unlock ios › how to fix you can try your passcode again in null
You Can Try Your Passcode Again in Null? Fixed! [Updated]
Videos
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Tenorshare
tenorshare.com › unlock-iphone › you-can-try-your-passcode-again-in-null.html
How to Fix "This iPhone Is in Security Lockout Null" 2025
February 10, 2026 - Sign in to your iCloud account using your Apple ID and password. Select the "Find My" option and click on the "All Devices" button at the top of the screen. Locate your security lockout null iPhone in the device list and select it.
MagFone
magfone.com › home › resource › unlock ios › how to fix you can try your passcode again in null
You Can Try Your Passcode Again in Null? Fixed! [Updated]
January 24, 2025 - If the initial steps don't work, you may need to try tapping Erase iPhone to get your device out of null mode. Let's take a look at how to. Step 1. On the iPhone Unavailable screen, tap Erase iPhone in the bottom right corner. Step 2. Tap Erase iPhone again, then enter your Apple ID password in the next screen.
UltFone
ultfone.com › home › ultfone iphone unlock › how to unlock support.apple.com/iphone/passcode (null) screen [2026 solved]
Unlock Support Apple com iPhone Passcode (Null) Screen 2026
February 3, 2026 - If your iPhone shows "support.apple.com/iphone/passcode (null)," it's due to repeated wrong passcode attempts, especially on iOS 15.2 or later. This can lead to messages like "iPhone Unavailable, try again in X minutes".
Softwaredive
softwaredive.com › home › resources › how to fix “you can try your passcode again in null” error [updated]
How to Fix "You Can Try Your Passcode Again in Null" Error [Updated] - SoftwareDive.com
March 22, 2026 - Enter your Apple ID password to confirm erase and reset. If your locked iPhone is online, it should get erased and reset in a few moments. You should have another iOS device running on iOS 13 or later, or iPadOS 13 or later. Make sure this iPhone or iPad is signed into the same account as the “try your passcode again in null...
Passixer
passixer.com › fix › you-can-try-your-passcode-again-in-null.html
‘You Can Try Your Passcode Again in Null’ Error iPhone [Fixes]
Next, tap on the drop-down menu for All Devices and select your faulty iPhone from the list. Tap on Erase This Device and input your Apple ID password to complete the guide. Ultimately, clearing the error “You Can Try Your Passcode Again in Null” isn’t a challenge now that you have the ...
Apple Support
support.apple.com › en-us › 105090
If you see an iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support
Tap Erase [Device] to permanently delete all of your data and settings. When your device restarts, follow the onscreen instructions to set up your device again, restore your data and setting from a backup if you have one, and set a new passcode. If you can't follow these steps, you can use ...
Dr.Buho
drbuho.com › how-to › null-iphone-passcode
How to Fix "iPhone in Security Lockout Null" - Dr.Buho
May 28, 2025 - If you fail to enter the password for your Apple ID, you can restore your device in recovery mode. ... This solution will erase all data on your device, so make sure you have a backup before proceeding with the restoration.
Dr.Fone
drfone.wondershare.com › how-to › screen lock removal › ultimate guide to fix you can try your passcode again in null
Resolve to Try Your Password Again in Null Error Without Losing Data
October 13, 2025 - If your iPhone is running iOS 15.2 or later, you can utilize the built-in Erase iPhone option to remove the screen lock and resolve the "try passcode again in null iPhone" error. Follow these steps carefully: ... After several failed passcode attempts, the Erase iPhone option will appear at the bottom-right corner of the lock screen...
Top answer 1 of 2
2
This issue should be resolved with macOS Ventura 13.2
2 of 2
1
I've had a similar problem with a client using an earlier operating system. We had to resort to Apple Tech Support on a telephone call.
Now that you've updated to the most recent operating system, I suggest signing out of your Apple ID and then signing in again. To do this, in System Settings tap your name. Scroll to the bottom of the pane and click Sign Out.
Note: if you use iCloud Drive for storage, or Mail, Contacts, Calendars, etc. you will be asked what you want to do with that data before logging out. Here's more info.
https://support.apple.com/guide/mac-help/sign-apple-settings-mac-mh36825/13.0/mac/13.0
If that doesn't clear the error, I would suggest calling Apple Support. They will connect you with the team that specializes in Apple ID. The geniuses at the stores are not allowed to do Apple ID stuff, so I'd start with a call.
Apple Community
discussions.apple.com › thread › 253777714
Password in null - Apple Community
March 28, 2022 - However, if this is in a password field it means there's currently no value.
Apple Community
discussions.apple.com › thread › 253886654
Try passcode again in null - Apple Community
May 10, 2022 - Probably you may have entered the wrong passcode multiple times. After 10 failed attempts the iPhone will get disabled.
Apple Community
discussions.apple.com › thread › 255191082
What is null password? - Apple Community
October 9, 2023 - (iOS 15.2 and newer) you don’t need to have a computer -> If you see an iPhone or iPad unavailable message or Security Lockout screen
imyPass
imypass.com › unlock-ios › you-can-try-your-passcode-again-in-null
iPhone Security Lockout: How to Fix Try Passcode Again in Null Error
June 18, 2025 - By deleting the lock screen data and returning your device to factory settings, the Wipe Password feature specifically addresses the null error. iPassGo performed the wipe quickly and consistently during testing, requiring little user input.
iToolab
itoolab.com › unlock › you-can-try-your-passcode-again-in-null
How to Fix "You Can Try Your Passcode Again in Null" Error?
August 25, 2023 - Fix “You can try your passcode again in null” error without Apple ID or password. It can unlock all iPhone screen locks, like 4/6-digit passcode, face ID, and touch ID.
Apple Community
discussions.apple.com › thread › 254149873
Passcode in null - Apple Community
If you enter the wrong passcode on your iPhone Lock Screen too many times, an alert lets you know that your iPhone is disabled.
Apple Support
support.apple.com › en-us › 118430
If you forgot your iPhone passcode or your iPhone is disabled - Apple Support
6 days ago - To access your iPhone after you forget your passcode, you must reset your device.
JustAnswer
justanswer.com › mac-computers › ia1ne-does-password-null-mean-i-ve-tried-entering.html
Understanding 'Null Password' Issues on Apple Devices - Expert Q&A
January 4, 2022 - I’ve been asked to enter a password for “(null)”, on my Mac to set up iCloud. I’ve entered the password and it wouldn’t · ITCris | 4 years Mac Specialist, Apple Certified. ... I’ve tried numerous times to reset my password, I’ve never received a text back with code. Pof from my iphone.
Isunshare
isunshare.com › unlock-iphone › you-can-try-your-passcode-again-in-null.html
Fixes to You Can Try Your Passcode Again in Null on iPhone
March 18, 2026 - Even though the display shows "null", the timer usually continues running in the background. Waiting a few minutes may allow the lock screen to refresh normally. After the timer finishes, you should be able to enter your passcode again. Restarting the device can refresh the operating system and remove temporary glitches. To restart newer iPhones: Press the Volume Up button, press the Volume Down button, then keep pressing the side button until you see the Apple Logo.