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What online stores that sell luxury designer brands of clothing have great customer service?
Netaporter.com
Depending on the designer, nordstrom.com.
Also, Barney's and Neiman's online sites.
Most high-end retailers offer great customer service. It's part of the package of what you pay for.
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I am looking to purchase some relatively expensive designer clothing for my wife as a present.
I would like to purchase it online. Usually I keep my clothing purchases to amazon and zappos, because of the their great customer service.
However, they do not carry that may expensive designer brands (they have a few but not that many).
What stores online have a great customer service policy? Im nervous about spending potentially thousands of dollars (I will have to buy different variations and sizes), and then if I have any issues, I will be up a creek without a paddle.
Thanks
Netaporter.com
Depending on the designer, nordstrom.com.
Also, Barney's and Neiman's online sites.
Most high-end retailers offer great customer service. It's part of the package of what you pay for.
Seconding Netaporter and Nordstrom. Nordstrom has fantastic customer service. They have pretty much free shipping for everything, and I recently returned a pair of shoes from September with no receipt! Yes, they were unworn and still in the original box, but still! I was told that there was essentially no ~limit on the length of returns, so as long as something is in a returnable/exchangable state, it can be! OP, the website you found...I am suspicious of it. No one I know has ever had any problems with net-a-porter...