MOEN
moen.com › customer-support › contact-us
Contact Us | Customer Support | MOEN
1-800-BUY-MOEN 1-800-289-6636 · Customer Service · Monday - Friday 8am - 7pm ET ·
MOEN
moen.com › customer-support
Customer Support | MOEN
Moen products have been manufactured under the highest standards of quality and workmanship. For service and support call: ... Register your product to receive exclusive savings on future purchases, lifetime warranty activation, simplified customer service support, and product installation assistance.
Moen. Buy it for looks. Buy it for Life. *Unless you forgot to hold on to the receipt for 7 years.
Moen engineer here. Granted, I don't work at our call center nor do I work with end customers, but I do know a bit of how we operate. You do NOT need a reciept. Our products have a lifetime warranty for the original owner. For a rental or commercial location, this warranty is reduced (and I don't recall the exact number of years it is for). Simply call the customer care line and they will walk you through a few steps to ID the model that you have and get you your replacement parts. More on reddit.com
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October 9, 2014Another endorsement: Moen faucet
Yup. More on reddit.com
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June 14, 2020FYI - Moen has lifetime warranties on their products. Just call
Buy it for looks, buy it for life. More on reddit.com
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January 10, 2022Moen Flo connection issues
I was able to workaround this by connecting the FLO leak detectors to my Eero’s guest network. Assigning that worked fine. I will probably just leave them on that Network. More on reddit.com
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April 23, 2021Ondemand
moen.ck7yfntsbd-moenincor1-d2-public.model-t.cc.commerce.ondemand.com › commercial › customer-support › contact-us
Contact Moen
We're currently experiencing high volumes. We are aiming to respond to you within 3-4 business days. Sending multiple emails regarding one inquiry will not result in a quicker reply
MOEN
moen.com › professional › customer-support › contact-us
Contact Us | Customer Support | MOEN Professional
This is the Contact Us for customers (Professional or Commercial). If you are our consumer, click here to Contact Us on Moen.com · To help expedite your request, please upload at least one photograph showing your Moen product and illustrating what you may be encountering.
Reddit
reddit.com › r/fixit › moen. buy it for looks. buy it for life. *unless you forgot to hold on to the receipt for 7 years.
r/fixit on Reddit: Moen. Buy it for looks. Buy it for Life. *Unless you forgot to hold on to the receipt for 7 years.
October 9, 2014 -
I have never had a kitchen faucet fail in so many ways so quickly... I always purchase the cheapest of parts from the store, and for the most part they last me forever.
This one time I dropped the $120 on a Moen Faucet, cause we wanted that piece of mind of a quality product and that lifetime warranty.
I have never seen a faucet break down so quickly. The Cold water leaks, the hot water has no pressure... aka won't open all the way... The hose for the sprayer has cracked and split open.
And to make it all worse dealing with their warranty is a freaking nightmare.
And though I do understand the need to hold on to a receipt... How the fuck do you offer a "Life Time Warranty" and require a receipt? Who is going to have that 10-20-30-40-60 years later?
Not that I needed to keep it that long. These problems all begin to occur within the first 2 years of having a Moen faucet.
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Moen engineer here. Granted, I don't work at our call center nor do I work with end customers, but I do know a bit of how we operate. You do NOT need a reciept. Our products have a lifetime warranty for the original owner. For a rental or commercial location, this warranty is reduced (and I don't recall the exact number of years it is for). Simply call the customer care line and they will walk you through a few steps to ID the model that you have and get you your replacement parts.
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I've got parts shipped to me. Never needed a recipt
JustAnswer
justanswer.com › plumbing › mmnre-moen-bathroom-faucet-plumber-just-instructed-contact.html
Moen Customer Service & Contact Information | JustAnswer Plumbing
August 1, 2023 - However, if you're unsure about ... send an email with a picture through the form available on that same page. ... I provided the contact information link in my previous response. ... If you wish to request a refund, please contact customer service at (###) ###-####. ... I just replaced a moen bathroom faucet ...
Moen Solutions
solutions.moen.com
Home - Moen Solutions
Troubleshooting, Maintenance and Product Repair · Just our way of saying thank you, free to Moen Owners
Moen
en.moen.com.mx › customer-support › contact-us
Moen Contact Us | Moen
Thank you for taking time to send feedback, we value all of your comments, questions and concerns. Please allow up to two business days for our response. - Moen Support Team
Moen
moen.pissedconsumer.com › customer-service.html
Moen Customer Service Phone Number (800) 289-6636, Email, Help Center
October 30, 2025 - Most customers feel very satisfied after talking to customer service representatives. The best email to contact Moen is [email protected].
Consumer Reports
consumerreports.org › home & garden › home improvement › stop using dangerous faucets, regulator warns
Stop Using Dangerous Faucets, Regulator Warns via @ConsumerReports
June 2, 2025 - Kicimpro Brand Kitchen Faucets, model number KM800-01-06BN. The CPSC says 50,000 of these brushed-nickel faucets were sold. Owners of these faucets can contact the company by email.
Amazon
amazon.com › ask › questions › TxK78II9XOS4HW
Amazon.com: Customer Questions & Answers
Therefore, if you buy the product new through Amazon and provide proof of purchase your Moen product will be covered under warranty. If you need warranty assistance, please feel free to contact Moen direct at 1-800-289-6636 (1-800-BUY-MOEN) or email us through our website Contact Us page.
Better Business Bureau
bbb.org › us › oh › north-olmsted › profile › plumbing-fixtures › moen-incorporated-0312-39000292
Moen Incorporated | BBB Business Profile | Better Business Bureau
"A special thanks to REMOVEDin the customer service department for processing our warranty order in a timely fashion ! On 6-17-25 we called Moen to report a spout leak." ...
MOEN
moen.com › parts
Parts | MOEN
Once you know this, the replacement part or accessory can be identified using the product's "Exploded Parts View" pdf document that can be found on the product's website page. Generally, our website has this kind of information on products dating back to approximately 2011. If your Moen product is older than this, we recommend calling our Customer Support group at 1-800-BUY-MOEN.
MOEN
moen.com › about-moen › moen-regional-contact-information
MOEN Regional Contact Information | About MOEN | MOEN
25300 Al Moen Drive North Olmsted, Ohio, USA 44070 Phone: 1-800-BUY-MOEN (1-800-289-6636) Contact Us
Wordpress
customerserviceexcellence.wordpress.com › 2019 › 05 › 17 › moen-9-years-later
Moen 9 years later | Customer Service Excellence
May 24, 2019 - I love seeing people posting their own Moen experiences (some good, some bad) underneath my 2010 October Moen Lifetime Limited Warranty experience post. Since then I've hoped to have a chance to check out Moen's current level of customer service. You see, after getting our good warranty experience in 2010, we've bought two more Moen bathroom…
MOEN
moen.com › professional › customer-support
Customer Support | MOEN Professional
25300 Al Moen Drive North Olmsted, Ohio, USA 44070 1-877-Moen-Pro (1-877-663-6776) Fax Order Number: 1-800-848-6636
MOEN
moen.com › warranties › general-lifetime-limited-warranty
Lifetime Limited Warranty | MOEN
Moen® products have been manufactured under the highest standards of quality and workmanship. Learn about Moen's Lifetime Limited Warranty.
GetHuman
gethuman.com › all companies › moen customer service
Moen Customer Service Phone Number 800-289-6636: Call Support
September 16, 2025 - This phone number is Moen's best phone number because 5,152 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-289-6636 include and other customer service issues.
Delta Faucet
deltafaucet.com
Delta Faucet | Bathroom & Kitchen Faucets, Showers, Toilets, Parts, Accessories and More
Trade professional? Sign up for trade email communications here.
Better Business Bureau
bbb.org › us › oh › north-olmsted › profile › plumbing-fixtures › moen-incorporated-0312-39000292 › complaints
Moen Incorporated | BBB Complaints | Better Business Bureau
It came with a Mainline GrindSmart garbage disposal which is part of Moen. We called Moen on March 31, 2025, to report our garbage disposal was not working. Customer service sent us instructions on how to reset the garbage disposal which did not solve the issue.