OpenAI is fighting a court order at the demands of The New York Times and plaintiffs, which involves retention of consumer ChatGPT and API user data indefinitely. Learn how we’re working to uphold user privacy, address legal requirements, and stay true to our data protection commitments.

The first time you connect an app in ChatGPT, we’ll help you understand what types of data may be collected by the third party. Developers of apps must also include clear privacy policies, collect only the minimum data they need, and be transparent about permissions.

1 week ago - That could raise privacy concerns, as ChatGPT users often share deeply personal, sensitive, and sometimes even confidential information that appears to go into limbo if a user—who otherwise owns that content—dies.

Infrastructure supporting ChatGPT for Teachers is adherent to industry best practices for security & privacy. Read more in our · Security Portal⁠⁠(opens in a new window). Each of your workspace members control whether their conversations are retained. Any deleted conversations are removed from our systems within 30 days, unless we are legally required to retain them. Note that retention enables features like conversation history, and shorter retention periods may compromise product experience. The OpenAI API Platform gives developers access to powerful models like our GPT‑5 models.

3 weeks ago - Wang had said in her initial order to produce the chats that OpenAI users' privacy would be protected by the company's "exhaustive de-identification" and other safeguards. Wang reiterated on Wednesday that the company's measures would "reasonably mitigate associated privacy concerns."

June 5, 2024 - While OpenAI would likely counter that no organization is hack-proof, increased transparency around safety steps and incident reporting could help ease these concerns. The other big question facing OpenAI is whether they use data from customer interactions with their commercial services to improve their AI without explicit consent. For services like ChatGPT, GPT-3 and DALL-E, OpenAI does state in their privacy policies that conversations, text inputs and other user data may be utilized for improving models, training algorithms and more.

The OpenAI API and ChatGPT business plans undergo regular third-party penetration testing to identify security weaknesses before they can be exploited by malicious actors.

Needless to say, OpenAI went, “Oh, hell no,” and immediately appealed the verdict. CEO Sam Altman also took to social media, saying that the judge's decision compromises user privacy and “sets a bad precedent”. In this blog, we’ll look at the events that gave rise to the court case and at the wider implications of Judge Wang’s order for cybersecurity and data privacy.

3 weeks ago - The main concerns being investigated include the collection and storage of sensitive biometric data. Existing AI models such as OpenAI’s flagship GPT-4o have largely been trained on publicly available data from the internet.

October 17, 2024 - I think the memory feature in ChatGPT has great potential, and I’d love to allow it to learn everything about me and retain memories I choose to share. However, I have concerns about privacy and security. Storing so much personal information in one place feels risky, as it could be vulnerable to hacking, unauthorized access to my account, or someone accessing a device where I’m logged in.

August 13, 2025 - While OpenAI’s discloses data retention in its Privacy Policy, this court order shows how easily companies’ privacy practices can be overridden by third-party litigation. This raises concerns about transparency, user trust, and the broader implications of storing user-generated content in legal proceedings.

March 30, 2025 - As LLM tools become increasingly integrated into our daily workflows, understanding and addressing privacy and data safety concerns is essential. OpenAI provides a range of security measures, including robust encryption, customizable data retention settings, and compliance support for regulations such as GDPR and CCPA.

August 26, 2025 - I’m really worried about some recent changes I’ve noticed with OpenAI’s data handling practices. It feels like they’re implementing way more surveillance than before. This isn’t just being cautious anymore, this looks like they’re getting ready for something bigger.

October 3, 2025 - Foundry is an Azure service; Microsoft hosts the Azure Direct Models in Microsoft's Azure environment and Azure Direct Models do NOT interact with any services operated by Azure Direct Model providers, for example, OpenAI (e.g.

June 27, 2025 - For individuals in the European Economic Area, United Kingdom, and Switzerland, you can read this version⁠ of our Privacy Policy · We at OpenAI OpCo, LLC (together with our affiliates, “OpenAI”, “we”, “our” or “us”) respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you.

The UK Competition and Markets ... into OpenAI in response to a recent complaint alleging unauthorized collection, use, and disclosure of personal information....

August 27, 2024 - The firm is also considering privacy ... the OpenAI spokesperson. However, experts are concerned about the amount of data people could end up providing to ChatGPT....

September 3, 2024 - Hi Community We are creating application for pharma client using openai apis. Client data is highly confidential, and data privacy is big concern. As per openai policies, openai do not uses data for training if we are u…

January 16, 2025 - Italy’s Data Protection Authority fined OpenAI €15 million in response to OpenAI’s methods of handling personal data. The investigation originally began in 2023, when ChatGPT was briefly banned in…