Hi everybody c:

I had a few HP laptops (Elitebook G10 and G11) getting BSOD whenever someone connected an airpod and others who would connect any bluetooth headphone and it wouldn't give BSOD, but it also wouldn't work.

3 in the beggining of the month I was able to fix by installing the latest MediaTek bluetooth from HP website.

However this past week I had a few with the same issue and when I tried approaching it with the same solution, either updating the driver to the latest MediaTek or RealTek bluetooth driver, or getting the latest from HP website for that specific laptop Product ID: nothing happened.

I download the driver from HP website, clicked it so it extracted the files, went on devmgmt.msc and selected upload drivers, selected the SW**** file with the driver and it would not be installed.

If the bluetooth drivers were there it would say it already has the latest, if I deleted all blueetoth drivers I would install it and the bluetooth icon would disappear form devmgmt list like I hadn't uploaded anything, then I would hold power button for 10 seconds and it would install all of the same drivers all over again (including probably the faulty one).

Any ideas? Thaaanks!

Howdy all -

I can not for the life of my get the bluetooth drivers on my freshly built Gigabyte Gaming X AX v2 rev1.1 to work (Windows 11 Home). I successfully downloaded the wifi driver and installed antennae. Wifi works great. However, the "Realtek 8852 Bluetooth driver" from here does not work. I have tried uninstalling bluetooth drivers from device manager before installing new gigabyte drivers, turning off and discharging for a bit before turning back on, I've tried to let windows do the driver search / install... Nothing.

Has anyone else solved this issue before? I'd really appreciate a new lead... Thanks!

For the longest time, I tried unsuccessfully to enable the new and much-improved Bluetooth Low Energy Audio stack on my Dell machine. Both the hardware and drivers were supposed to support it, but no matter what I tried, I couldn't get it to work. Until now!

Background

Bluetooth LE Audio is the next evolution in Bluetooth audio technology, offering several advantages over Bluetooth Classic Audio. The key improvement is the use of the new LC3 codec, which provides higher audio quality at lower bit rates, improving battery life and audio clarity, especially for calls and headset use.

To get Bluetooth LE Audio working on Windows, both the Bluetooth module, its driver, and the audio driver must support it.

The listings on launchstudio.bluetooth.com (which have since been hidden behind a login) and Intel states that the following wireless cards should support LE Audio:

• Wi-Fi 6 AX210, AX211, and AX411 and their Killer variants

• Wi-Fi 7 BE200 and BE202

• and probably all newer chips with Bluetooth 5.3+

Most modern Realtek audio chips and drivers should also support LE Audio, although I couldn't find any official documentation to confirm this.

If your hardware supports it, simply installing the latest compatible Intel Bluetooth and Realtek Audio drivers should, in theory, enable LE Audio support on your machine. You’ll know it’s working if you see the option to "Use LE Audio when available" in Settings > Bluetooth & devices > Devices (see the last screenshot). I've found that most modern Laptops have the required hardware, however, this option never appeared on my machine.

After further research, I discovered that the "Intel Smart Sound Technology for Bluetooth LE Audio" Offload Engine Driver is responsible for offloading Bluetooth LE Audio processing from the Bluetooth module to the sound chip, which is necessary for LE Audio support on Intel hardware on Windows. This driver should be listed under "Sound, video, and game controllers" in Device Manager. However, on my machine, I only saw a driver called "Intel Smart Sound Technology for Bluetooth Audio" (without the "LE").

Procedure

It turns out you can simply add the Intel SST for LE Audio device/driver by hand:

1. Install the latest Intel Bluetooth and Realtek audio drivers for your device.

2. In the Device Manager, select the "Sound, video and game controllers" section.

3. Select "Action > Add legacy hardware" from the menu bar.

4. Press Next, and then choose the "Install hardware that I manually select from a list" option. Press Next twice.

5. Select the "Sound, video and game controllers" option, and press Next.

6. In the list, look for a model named "Intel® Smart Sound Technology for Bluetooth LE Audio." For me, this was under "Intel® Corporation," while all other models were under "Intel(R) Corporation," but your experience may vary.

7. Select the model and click "Next."

8. The wizard should report success, and after closing it, the "Intel® Smart Sound Technology for Bluetooth LE Audio" device should be displayed and enabled.

9. Restart your machine (this is also crucial).

10. Go to Windows Settings > Bluetooth and Devices > Devices, and scroll down to the "Device Settings" section.

Voilà! The "Use LE Audio when available" option should now be visible and enabled.