Does anybody know anywhere that would just replace the battery in AirPods? This is a first gen one. After three years the left battery can’t hold a charge. My assumption was that those phone cases kiosk would do it but I asked the Brentwood mall one and they said they didn’t :(

I don’t live anywhere near an Apple Store. I called Apple a few weeks ago asking if I could mail-in for battery service as they only stay charged for approx 1/hr and the case will not hold a charge above 79%. Apple told me they no longer offer mail-in service for this and that I’d have to visit a store.

I am in Providence this weekend and made an appt. The Apple Store employee told me she had never heard of a $49 battery service, and that my AirPods were “beyond their useful life”. She was surprised to see the $49 listed on the Apple website and called her manager over. He said there is no test for batteries, other than if the AirPods actually work. They plugged my AirPods into some diagnostic port and based on what it reported, I was refused service. I was told they would basically have to be non-functional to get the $49 service.

When I commented that it was very misleading to offer the service for $49, the Apple Store employee said she agreed and was very sorry, but there was nothing they could do.

Anyway, just a heads up for others.