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We're in a 5 yo new construction home. From the onset we've encountered the Typical builder, installer, manufacturer fingerpointing over warping, lifting and delamination of SHAW L.V.P. flooring. We even have a forensic inspectors report stating improper installation. Stay away from HOMECRETE HOMES, CLASSIC FLOORS FARAZANO, & SHAW FLOORS. We had problems prior to closing and after. No one would honor any warranty even though the installer gave us all the lips service we could handle. BUYER BEWARE!!!!!
I am planning on installing floating vinyl plank flooring (LVT) in the finished part of my basement over a sub-floor (~400 sq ft, self-installed). I had selected Shaw Avalon from Menards as my choice of LVT. However, upon doing some research on the Shaw brand, I found most customer reviews on sites are pretty terrible:
DO NOT BUY THIS FLOORING. I am a broker for real estate and even the cheapest floors in spec homes look better than mine. I hope one day to be able to afford to rip these out and get them out of my home. BUYER BEWARE!!
This flooring scratches so easily. Have been very careful with furniture, but doesn’t matter. Have scratches in places where I can’t imagine what happened. Everything shows. Spent a fortune on this flooring and it looks horrible. Beware! Wouldn’t recommend it.
wish there was a minus rating. This stuff is crap! It's supposed to have a 30 year warranty, but it started coming apart in six months. I've written to Shaw three times with no response. Avoid this flooring! Now I have to tear it all up and replace it and I'm not happy about it.
DO NOT BUY SHAW Flooring. I purchased and installed Shaw Castlewood flooring in my entire house and the finish is paper thin. It simply scratches right off the surface. Within weeks of installation it peels off the surface with the slightest scratch.
Sources:
floorcritics.com
flooring.net
houzz.com
In contrast, all of the flooring review sites only publish good reviews about the Shaw brand:
This brand of vinyl plank has consistently rated highly among clients, installers and contractors alike.
If you want top-line LVP or LVT from a proven manufacturer, and are willing to pay more to get it, then you will probably be happy for many years to come with Shaw vinyl plank flooring.
Shaw is a flooring company with a long-standing reputation for producing good quality products. And its vinyl plank flooring is no exception.
Sources:
floorcritics.com
flooringbysammer.com
flooringclarity.com
So I am wondering:
Is there something I am missing when reading these Shaw brand reviews? For example, is there a particularly bad series of Shaw LVP/T that most people are reviewing, or is it really easy to screw up the install, etc.?
If Shaw is in fact considered a bad brand for LVP/T, what are some good LVT brands? I am having a hard time finding any brand without a significant number of bad customer reviews.
I posted this as a comment somewhere else here but decided to start it as a topic and looking for advice.
So last May/June, we decided to go with Costco to redo our whole first floor in lvp. The quote wasn’t too bad and we got back a hefty amount of money as shopper cards so we were initially very pleased. That said, the contractor Costco hired for our job did a terrible job and we are still dealing with them over a year after the install. The first red flag was when they started installing, I asked whether they were going to do any floor prep, like leveling out the floor. Without even checking, they basically said no since my house wasn’t super old. Then they ran out of materials and told me it would be a few days before they would get more in. After almost two weeks of radio silence, they miraculously had the materials after I called them and reminded them. Then less then a year later we already had planks coming apart. When I called for labor warranty, the contractor just came back and basically kicked the planks back together, applied some glue, and called it a day. Then even more planks came apart. Same deal. Now we have five planks coming apart, to include one that he previously “fixed.” I am at my wits end and went to talk to some other flooring experts. All said the issues were likely due to not having a flat subfloor, I.e. not doing proper floor prep. If I’m correct, I believe this would also void the warranty, according to Shaws’s website.
This experience has been absolutely horrible! If the contractor says they aren’t going to level out the subfloor and redo the job I’m going to take it up with Costco and Shaw. Does anyone else have any advice? Did anyone else have such a horrible experience?
This is the flooring I will be installing soon. Has anyone use the Shaw Repel Laminate line? I've heard good things and bad. I have seen a lot saying that it is not very water resistant and bubbled in the corners/came up. They say it didn't last long, yet I've seen other reviews of people having them for years and it was fine. Am I correct that there is no underlayment on this product and I should use for installation?
I'm happy with any and all recommendations and reviews. If I need to return and get a different brand, I will. Thank you
Last year, I bought Shaw Luxury Vinyl Flooring. This stuff was over $4/piece. The most expensive Lowes had. We had it professionally installed.
The floor is all scratched up. I don’t know how. We don’t have kids or pets. Also, within a couple of weeks, even with mopping it according to the box directions, it’s filthy. Looking at it closer, the top has a million little indentations that hold the dirt. I can’t get it clean without crawling on my hands and knees with spic n span and a scrub brush.
I was looking for advice on some kind of product that I can put on this floor to fill up those holes so it will stay looking clean. I know doing that will void any warranty, but Shaw says there is nothing wrong, so the warranty isn’t worth the paper it’s written on anyway.
My husband wants to paint it, but I don’t think it will stick. It’s probably going to get ripped out either way, but I’m trying one last ditch effort.