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How do I trade in my device?
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Joined T-Mobile in 2023–needed a phone NOW when switching jobs. Didn’t have a trade-in since my previous employers had always provided a phone. Got the 12 on the Go5G Plus plan and it’s fully paid off now.
Went into the store a few weeks ago and was told the 11 was the lowest trade-in accepted at the time, so it made sense that the 12 should work for the new 17. Associate suggested I trade in right at the launch for the best deal.
Now it seems the lowest trade accepted is the 13, so am I completely screwed again and stuck paying full price for a second phone in two years?
Would appreciate any advice and/or suggestions on how to proceed. I do want to stay with T-Mobile. Willing to upgrade plans if that will help lower the initial cost of the phone. FWIW I qualify for the first responder discount but never actually set it up—don’t know if that will help in this situation or not.
Looking specifically at the 17 Pro. I’ve never traded in a phone before so I don’t understand the whole process.
I’m on a grandfather plan and was looking to upgrade my old iPhone for the 17. Was told by by T-Mobile I can trade any iPhone damaged or not for $830 without changing my plan. It’s not advertised they call it in house targeted upgrade. Anyone have experience with this? Sounds fishy
Hi guys, this might seem like a dumb question but when I went on the website to get an estimated trade in value for the IPhone 14 for my iPhone 12, it says that the value is $829.99 and that a promotion has been applied. I’m a bit confused as even though my phone is in near perfect condition I’m skeptical that it would be valued that high, as it is an older model. Surely either I’m dumb enough to interpret it wrong or there’s some sort of catch.