I have been using my Apple ID account for over 10 years. I registered it with my Gmail address and my primary phone number. I am still using that Gmail and phone number, and no one has ever accessed my account. Currently, I am logged into my iPhone 15 Pro and Watch Ultra. Suddenly, my phone displayed the message: "The Apple ID is not active." I contacted Apple Support via chat and visited the link iforgot.apple.com , following the instructions. But a few hours later, I received an email from Apple stating: "We’ve reviewed your request, and access to your account ( [email protected] ) has been denied." After that, I tried everything, but my Apple ID account is still unusable. I contacted Apple Support multiple times, but they couldn’t help me. I am truly disappointed and don’t understand what has happened. I called Apple Support many times, and each time the staff gave me the same unclear answer, saying that my Apple ID is permanently deactivated. There is no way to back up all the data on my iPhone to another device because if I do, the deactivated Apple ID will transfer as well. Additionally, all the photos and videos I paid to back up on iCloud are now gone forever. I paid Apple to store my photos, believing that iCloud was safe, and now I've lost everything. I am really disappointed and exhausted. I thought using iCloud was safe, and now this is the result I get. Answer from Ok-Panic-8207 on reddit.com
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Apple Community
discussions.apple.com › thread › 255701760
This account is locked and can't be used … - Apple Community
July 31, 2024 - For me I suspect this was caused ... a former Apple Retail Store Manager. Please let me explain. The issue is when an Apple ID becomes so compromised that some Apple service cannot be used in the future....
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Reddit
reddit.com › r/applehelp › apple id locked and can't be used?
r/applehelp on Reddit: Apple ID locked and can't be used?
July 11, 2024 -

I'm trying to get into my very old apple account from years ago. I believe it was one of my first accounts but I couldn't remember the password so I went to forgot password, put in the email and it said the account is locked and can't be used. And the account uses an iCloud email. I don't know what to do. Is there any way to get into the account or am I screwed?

Top answer
1 of 90
11
I have been using my Apple ID account for over 10 years. I registered it with my Gmail address and my primary phone number. I am still using that Gmail and phone number, and no one has ever accessed my account. Currently, I am logged into my iPhone 15 Pro and Watch Ultra. Suddenly, my phone displayed the message: "The Apple ID is not active." I contacted Apple Support via chat and visited the link iforgot.apple.com , following the instructions. But a few hours later, I received an email from Apple stating: "We’ve reviewed your request, and access to your account ( [email protected] ) has been denied." After that, I tried everything, but my Apple ID account is still unusable. I contacted Apple Support multiple times, but they couldn’t help me. I am truly disappointed and don’t understand what has happened. I called Apple Support many times, and each time the staff gave me the same unclear answer, saying that my Apple ID is permanently deactivated. There is no way to back up all the data on my iPhone to another device because if I do, the deactivated Apple ID will transfer as well. Additionally, all the photos and videos I paid to back up on iCloud are now gone forever. I paid Apple to store my photos, believing that iCloud was safe, and now I've lost everything. I am really disappointed and exhausted. I thought using iCloud was safe, and now this is the result I get.
2 of 90
9
Same thing. Moreover, my iPhone is still logged into this deactivated account and it doesn't allow me to log out. Therefore, it's essentially bricked by Apple for no reason and they are refusing to do anything about it.
Discussions

My apple account is locked and cannot be used and inactive
Question - My apple account is locked and cannot be used and inactive - . Find the answer to this and other Electronics questions on JustAnswer More on justanswer.co.uk
🌐 justanswer.co.uk
1
April 28, 2025
This account is locked and can’t be used
Contact Apple More on reddit.com
🌐 r/applehelp
20
1
August 29, 2024
Account locked and cannot be used - Apple Community
See Start an Activation Lock support request at https://al-support.apple.com/#/kbase ... I did all that i even used my personal phone and try to reset someone’s it still says account blocked and can not be used ... This thread has been closed by the system or the community team. More on discussions.apple.com
🌐 discussions.apple.com
January 19, 2025
This account is locked and cannot be used. : iCloud
I wanted to enter my old icloud account and when I pressed on forgot password it said my account was locked and could not be used. How can I... More on old.reddit.com
🌐 r/iCloud
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Apple Support
support.apple.com › en-us › 102640
If your Apple Account is locked, not active, or disabled - Apple Support
When you request access to your locked Apple Account, you might get an alert that says, “This Apple Account is locked and can’t be used” or your request might be denied.
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Microsoft Support
support.microsoft.com › en-us › account-billing › microsoft-account-has-been-locked-805e8b0d-4141-29b2-7b65-df6ff6c9ce27
Microsoft account has been locked - Microsoft Support
If you don't see the Next option when you sign in, your account has been locked due to suspicious activity or for violating of Microsoft's Terms of Use agreement. For help reinstating your account, select the link in the window that begins with aka.ms/. Follow the instructions provided.
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Quora
quora.com › My-Apple-ID-says-this-account-has-been-locked-and-can-t-be-used-anytime-I-try-to-reset-password-or-login-What-do-I-do-to-unlock-my-account
My Apple ID says this account has been locked and can’t be used anytime I try to reset password or login. What do I do to unlock my account? - Quora
Answer (1 of 6): Have you tried to reset your Apple ID password in your iPhone Settings? If you haven’t, simply follow the steps below to have a try. 1. Open Settings. 2. Tap your name, choose Sign-In & Security and select Change Password. 3. Enter your iPhone passcode and set a new Apple ID pas...
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Snapchat Support
help.snapchat.com › hc › en-us › articles › 7012315286164-My-Snapchat-account-is-locked
My Snapchat account is locked – Snapchat Support
If you are a resident in the European Union, your locked account appeal has not been successful, and you would like to dispute our decision, you can appeal to any out-of-court dispute settlement body that has been certified in accordance with Article 21.3 of the Digital Services Act. You may also raise any disputes in accordance with our Terms of Service. ... If you see a message in the Snapchat app that your account has been temporarily locked due to unauthorized third-party app or plugin use (Wicked, IOTA, etc), please check the error message in the app or the email address associated with your Snapchat account to learn how long the lock period is and when the lock will end.
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X
help.x.com › help center › suspended accounts › help with locked or limited account
Locked or restricted X accounts | X Help
October 2, 2023 - Note: If your account appears to have engaged in repeated violations of the X Rules, or has aggressively engaged with other accounts, you may not be presented with the option to verify by phone. In this case, you will only be able to use X in a limited state for the specified time listed. During a limited state, your account and posts may be filtered out of certain places on X, including from search results and notifications.
Find elsewhere
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JustAnswer
justanswer.co.uk › electronics › ruxfv-apple-account-locked-cannot-used-inactive.html
My apple account is locked and cannot be used and inactive what to do and trusted device list not found, I don’t
April 28, 2025 - Can't use this number or any similar options and follow the onscreen instructions to reset your password. Once you reset the password, then you can use the new password ***** logging in to your account. Please click the link below for detailed instructions to reset your Apple ID account password.
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GitHub
docs.github.com › en › authentication › securing-your-account-with-two-factor-authentication-2fa › recovering-your-account-if-you-lose-your-2fa-credentials
Recovering your account if you lose your 2FA credentials - GitHub Docs
For security reasons, GitHub Support will not be able to restore access to accounts with two-factor authentication enabled if you lose your two-factor authentication credentials or lose access to your account recovery methods. ... If you cannot use any recovery methods, you have permanently lost access to your account. However, you can unlink an email address tied to the locked account.
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Apple Community
discussions.apple.com › thread › 255935994
Account locked and cannot be used - Apple Community
January 19, 2025 - Help me please. Bought a new iPhone for the office i did all the settings unfortunately i think i entered a wrong password during the setting so when i tried putting the right one i was then denied access to put on a new password. And now the device says account locked and can not be used.
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YouTube
youtube.com › watch
How to Fix “Apple Account Is Locked and Cannot Be Used” | Step-by-Step Unlock Guide - YouTube
Are You Facing Issues With Your Apple Account Being Locked And Unable To Be Used? Don't Worry! This Video Will Guide You Through Simple And Effective Methods...
Published   March 8, 2025
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Google Support
support.google.com › accounts › answer › 7684753
Avoid getting locked out of your Google Account - Android - Google Account Help
Go to the account recovery page, and answer the questions as best you can. These tips can help. ... You forgot your password. Someone changed your password. Someone deleted your account. You can’t sign in for another reason. Tip: To make sure you’re trying to sign in to the right account, ...
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Samsung
samsung.com › us › support › troubleshoot › TSG10001565
Trouble signing in to Samsung account
For security purposes, Samsung accounts require the date and time to be the same as the actual date and time. If you receive this message, try signing in again. Double check that you are using the correct email address and password.
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Yahoo!
help.yahoo.com › kb › fix-problems-signing-yahoo-account-sln2051.html
Fix problems signing into your Yahoo account | Yahoo Help
This error message means that the password and Yahoo ID combination you entered doesn't match what we have on record. Consider the following: Check "caps lock" or "num lock" keys - These keys change the value of what you're actually typing.
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EA Help
help.ea.com › en › help › account › im-locked-out-of-my-ea-account
I can't log in to my EA Account
If you don’t have access to your email address or can’t log in using a connected account, we can try to recover your account. Get in touch with us.To help us recover your account as quickly as possible, have this info ready: ... You might be able to verify your identity by signing in through a recognized device (one that you use often).
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Facebook
facebook.com › help › 669497174142663
Unlock your Facebook account | Facebook Help Center
Learn how to use Facebook, fix a problem, and get answers to your questions.
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Rancho Santiago Community College District
rsccd.edu › Departments › Information-Technology-Services › Pages › Account-Lockout-Troubleshooting.aspx
Account Lockout Troubleshooting
See our Account Lockout Troubleshooting guide below if you're getting locked out of your account. ... Go to rsccd.edu/changepassword to create a new password. Go to rsccd.edu/resetpassword to reset your password or retrieve your username.
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ID.me Help Center
help.id.me › hc › en-us › articles › 223397827-Unlock-your-ID-me-account
Unlock your ID.me account – ID.me Help Center
Confirm and unlock your account In the email, select Unlock your account, then confirm your email address. Your account will be unlocked.