I ordered a customized item from Etsy on May 8th 2025, had a small issue with the seller that resulted in the item getting to UniUni on May 18th. Etsy estimated the item would get to me on the 24th at the latest. Per Etsy and UniUni’s tracking info, the item hasn’t moved out of the order received stage since the 18th. After the 24th, I emailed UniUni’s customer service and received an automated email telling me to contact the seller. On the 26th I messaged the seller and they said the package was sent and I’ll see tracking soon. Etsy says the seller is located in LA and I’m in Colorado but they could be drop shipping from somewhere else I suppose. I emailed UniUni’s customer service again and haven’t not gotten a response. Has anyone else had this issue? Is this normal for some shippers and I’m just over reacting?
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Ive been reading couple reviews and most of them are actually bad. Lots of cases of stealing, no deliveries, etc. Since my haul is gonna be delivered by them, should I be worried? Tracking is barely understandable and Its been in my neighbour city for couple of days with no update.
Please let me know if youve experienced with uniuni before
My package supposedly arrived in Canada shipped from Cainao and I received a Uni express tracking number from Parcelsapp. Does anyone have experience with them? I’ve only been using Canada post and I couldn’t find anything about it from the sub