Will I ever get this package??? I’ve been hung up on by every customer service agent I’ve managed to get ahold of except for one. My address was never incorrect, I gave explicit instructions on how to find my unit. I asked for a call or text when the driver was here so it’s be even easier to deliver. No one has knocked on my door at all, there’s never been an attempt to delivery anything. I’m literally ready to rip my hair out.

So I purchased something and it was going to be delivered by UniUni. I was home for the entire day and nobody knocked on my door that whole time. Then I got messaged that my item was delivered and signed for about 6 minutes ago, I check the proof of it being delivered and it was at my door in the photo. I open my door and it's not there.

Now it has been 6 days and UniUni customer service doesn't answer any of my emails/tickets, they put on their stupid elevator music for an hour before they hang up whenever I call them (I've called them 6 times now and waited 3 hours in total). I'm genuinely starting to be gaslit into thinking this shipping company never existed.

i ordered a few things from yesstyle last month (3/22), got my tracking number and shipping invoice within the week. last week, i got update that the package was in the US and the courier was uniuni, who i have no experience with (all my previous yesstyle orders have been delivered via DHL).

my package was marked as “out for delivery” around 1pm yesterday and never showed up - then, today, it says there was a “failed delivery” around 4:30 (i wasn’t home at the time, so no idea if they actually showed up or not). there’s no time frame for when they plan to deliver again - uniuni support says they try again 24 hours later, then 48 hours later, and if neither of those deliveries work, the package gets sent back to the warehouse. my email from yesstyle mentioning the failed delivery says “please contact courier for delivery arrangement” with no information on how to do that.

for additional info, i live in a major city, in an apartment building with a front door that leads out onto a busy street, so most couriers refuse to leave packages outside the door and instead spam our doorbell/have even texted and called my personal phone number (even though we don’t really experience theft, thanks to living above a business with security cameras). i won’t be home at 4:30 tomorrow or the day after, so if they attempt to deliver at those times … it’ll likely be another failed delivery.

if anyone has experience with uniuni/failed deliveries, i’d love to know - if they actually tried to redeliver, if/how you were able to contact them, anything. i would love to not get the runaround from them but all talk i’ve seen about them delivering for aliexpress/temu/tiktok is overwhelmingly negative … but i haven’t found anyone who’s had their yesstyle order delivered by them. anything helps!

UPDATE: thanks for your responses!! there was no attempt to deliver on monday (24 hours after the first failed delivery) but they delivered today (48 hours after) around 1:30 and my roommate was able to give the delivery man access to the building, so all worked out!

Their tracking number shows delivery and they even have a photo of the box at my doorstep, but nothing was there when I opened the door (I was home at the time of delivery and checked outside as soon as I got the notification). I'm assuming the driver took my package back for whatever reason since I don't have neighbors/potential porch pirates nearby. I contacted the seller who told me to open a claim with USPS even though that's not the right courier. They've stopped responding in chat since. UniUni has yet to respond to either of my two tickets. What should I do next?

I am thinking of creating a chatbot for my university, so students can ask questions related to admissions, PYQs, timetables, events, and more. I have researched a bit and thought of fine tuning a pre-trained model on university data and creating agents for real-time data like events, exam timetables, and more. But I need advice on things I should consider before starting work on it. I am new to LLMs and AI/ML but have decent experience in creating and deploying a working apps.

I got notification saying my package from alixpress was out for delivery on Sunday the 11th. I figured they dont deliver on sundays it will show Up monday. And nothing shows up. Tuesday comes whichs today and its 930pm right now. Still no package. And last location is only 15 mins from me. Is this ever gonna show up?

I found out my package was handed to Uniuni after customs clearance in Canada. I've never heard of this delivery company. How was your experience with them? Do they call you when they arrive?