Most of the delays are caused by US Customs which is out with the control of UPS. I am a seller in Canada and see all my packages now delayed for a week or more at US Customs. Having removed the deminimus exemption for packages under $800 there are now huge backlogs awaiting customs clearance. Reports are that volumes requiring clearance have increase 10x and so delays are hardly surprising. Answer from BikeSubstantial2020 on reddit.com
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Downdetector
downdetector.com › status › ups › map
UPS down? Current outages and problems - US
UPS tracking is a mess right now. The site is showing conflicting shipment updates, so the delivery status isn’t reliable. One view says attempted delivery, another says delivered, and now they’re saying it may not arrive until tomorrow because their shipment sync is behind.
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NBC News
nbcnews.com › business › business-news › ups-delay-customs-tariffs-packages-destroyed-rcna236607
UPS is 'disposing of' U.S.-bound packages over customs paperwork problems
UPS said it makes several attempts to get any missing information and clear delayed shipments, contacting shippers three times.
Published   October 11, 2025
Discussions

How many days has everyone been delayed by UPS?
Please make sure to read the common questions. If you are posting tracking info don't include your tracking number as it contains personal information. https://www.reddit.com/r/UPS/about/sticky?num=1 I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
🌐 r/UPS
13
9
September 22, 2025
BREXIT related disruption
Hi, my guess is that the parcel has been shipped with standard, due to the border restrictions between the UK and FR UPS has delays driving parcels between the countries. I would suggest contacting the shipper and ask to return the packge and send a new one with Express saver. Also keep in mind that UPS is really busy at the moment and delays are common. More on reddit.com
🌐 r/UPS
167
49
January 26, 2021
Package status “Information Unavailable - Delayed” without moving for 7 days. Is it lost?
Please make sure to read the common questions. If you are posting tracking info don't include your tracking number as it contains personal information. https://www.reddit.com/r/UPS/about/sticky?num=1 I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
🌐 r/UPS
6
1
June 16, 2021
What’s going on with UPS?
Just because your area isn’t having bad weather doesn’t mean it’s not on a path that is having bad weather. The ice storm that hit the Midwest put stuff behind this week, it was pretty bad. More on reddit.com
🌐 r/UPS
50
3
January 27, 2024
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ShipScience
shipscience.com › ups-fails-to-deliver-on-time-what-you-need-to-know-e0175
UPS Fails To Deliver On Time: What You Need To Know - ShipScience - Helping Businesses Ship Smarter
October 4, 2024 - A UPS Business Insights report highlighted a 50% increase in small package shipments in 2021 compared to pre-pandemic levels. To adapt, UPS accelerated the adoption of technologies like automation in sorting facilities and the use of artificial ...
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MacRumors
macrumors.com › 2021 › 10 › 27 › macbook-pro-shipments-delayed-ups
MacBook Pro Shipments Being Delayed Due to UPS 'Mechanical' Issues - MacRumors
October 27, 2021 - Now that sounds horrible. What’s going on? — Richard Jacobs (@ReinventorNL) October 27, 2021 · @UPS - Package 1:"A mechanical failure has caused a delay." <- showing for last 2 days.
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The Advocate
theadvocate.com › acadiana › news › business › article_1951644c-48ae-11ec-aaaa-0f65c49cdc2c.html
How bad are shipping delays? Your package could be delayed even if you pay extra | Business | theadvocate.com
November 20, 2021 - Apackage from Amazon Prime moves on a conveyor belt at a UPS facility in New York. Online shoppers will pay close attention to at least two things this holiday season: shipping costs and return deadlines. (AP Photo/Mark Lennihan) ... Gabrielle Headrick of Lafayette paid $20 extra for express, next-day shipping in October to make sure she got her order as fast as possible. Her order was still delayed for a week.
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Unishippers
unishippers.com › home › dealing with delayed ups® packages (and how a 3pl can help)
How to Deal with Delayed UPS® Packages & How a 3PL Can Help | Unishippers
February 21, 2025 - While a 3PL can't prevent capacity issues, they are able to provide personalized support to help you navigate any UPS shipping delays. Take our quiz to see if your business could benefit from a third-party logistics provider. As part of the nation's largest non-retail Authorized Reseller of UPS®, Unishippers is here to help you find parcel shipping rates that fit your budget. Get a UPS shipping quote today to get started! 1UPS Capital (2021).
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UPS
ups.com › us › en › supplychain › service-alerts
Service Alerts - United States
Find service alerts informing you of current disruptions to UPS Supply Chain Solutions services, caused by weather and other conditions beyond our control.
Find elsewhere
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UPS
ups.com › us › en › service-alerts
Service Alerts | UPS - United States
May 4, 2026 - Severe weather, natural disasters and other conditions beyond our control can occasionally delay or disrupt our UPS services. If there is an active service disruption, ...
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RIAconnection
riaconnection.axosadvisorservices.com › bulletins › important-notice-ups-shipping-delays
IMPORTANT NOTICE: UPS Shipping Delays - Bulletins
May 15, 2024 - We wanted to inform you that we are currently experiencing issues with our local UPS facility, which has resulted in delayed packages being unavailable for pick-up, and, in some cases, lost. This...
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Reddit
reddit.com › r/ups › brexit related disruption
r/UPS on Reddit: BREXIT related disruption
January 26, 2021 -

Have a package which started its shipment on 15/01 where it got its first origin scan in the UK.Currently it arrived at the facility in Brussels on the 19th.My package was scheduled to be delivered on the 20th. However, on that same day the status got changed into delayed with the message stating: "The package is delayed due to a BREXIT related disruption. We are adjusting delivery plans as quickly as possible."

Anybody else had this message before and have any idea when I can expect the package?

Update: Just got into contact with UPS and it's currently unclear how many days it will take to get through the disruption.

Update 2 (21/01/2021): The website now furthermore states:

Despite the additional measures we have taken to help ensure that cross-border trade between Great Britain and the EU moves in the most efficient way from 1 January 2021, unfortunately some shipments are experiencing delays. These delays are caused by unpredicted surges in volume, as well as incomplete or missing information. We are working hard to clear the backlog and are implementing additional weekend shifts. Any impacted volume will receive the exception code BREXIT.

Update 3 (22/01/2021): Contacted Customer Support, after a long waiting time, they where unable to give me any further information. The only thing they where able to confirm was the fact that the hubs seems to have an immense surge in delays. No clear delay estimate is possible to be given. The only thing left to do is keep looking at tracking and hope for the best. UPS also reached out to me on Twitter and said the same thing.

Update 4 (26/01/2021): My parcel status changed into "in transit today" and was delivered as well (during in transit there was no estimated delivery). Hope this gives somewhat of a time indication to others.

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Postaltimes
postaltimes.com › home › postal news › are you waiting for a package from ups? here is why it could be delayed
Are you waiting for a package from UPS? Here is why it could be delayed | Postaltimes
January 21, 2025 - According to a report, an expire contract agreement between UPS and the US Postal Service has delayed millions of packages across the country.
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USPS
about.usps.com › newsroom › service-alerts › international
International Service Alerts - Newsroom - About.usps.com
Effective October 25, 2021, due to airline travel restrictions and cancellations, the U.S.
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Reddit
reddit.com › r/ups › package status “information unavailable - delayed” without moving for 7 days. is it lost?
r/UPS on Reddit: Package status “Information Unavailable - Delayed” without moving for 7 days. Is it lost?
June 16, 2021 -

I am wondering if my package will really be delivered or if it is lost. There have been some small bouts of inclement weather but nothing that I would think has a week long impact. I have shipped numerous packages to various areas of the country in the past weeks without any issue. Last week I shipped a package from Kansas to Louisiana which is a relatively short distance but my package has not been delivered and is at a standstill since then 9th (today is the 16th). There is no departure scan or change in status since it arrived at this hub last week. I called the UPS hotline and it just says "Thank you your package is in route to you" but since there has been no movement or update with an expected date I am not sure where it is or when it would even be coming. This is very frustrating as it is a gift for my friend who had a baby a couple weeks ago and wanted to get it to him when they got home. I have never had this happen before so I am wondering if it is still sitting in the local hub or lost or where it could be....

06/09/2021 12:47 A.M.On the Way Arrived at Facility Lenexa, KS, United States

06/08/2021 9:17 P.M.Departed from Facility Wichita, KS, United States

06/08/2021 7:16 P.M.Origin Scan Wichita, KS, United States

06/08/2021 2:31 P.M.Shipped Drop-Off Wichita, KS, United States

06/07/2021 9:25 P.M.Label Created Shipper created a label, UPS has not received the package yet. United States

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Reef2Reef
reef2reef.com › home › forums › general aquarium discussion › reef aquarium discussion
Anyone seen this UPS delay type before? | Reef2Reef
August 29, 2023 - Ya they accidentally forgot the package on the dock :rolling-on-the-floor-laughing: I've had these delays happen too many times to be accident as in vehicle accidents /crash. To be fair tho I couldn't even imagine what it takes to process all the packages they do and do it efficiently as they do most of the time. Aug 29, 2023 · #16 · U · View Badges · Joined · Jul 29, 2021 · Messages · 81 · Reaction score · 80 · Location · New Jersey · Rating - 100% 1 0 0 · John Bolden said: Yeah I feel like ups has gone downhill in recent years...
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USPS
about.usps.com › newsroom › service-alerts
Service alerts - Newsroom - About.usps.com
4 days ago - Residential customers should check this Mail Service Disruptions website first for current, frequently-updated information about whether mail is being delivered to your neighborhood or if your local Post Office is open.
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Reddit
reddit.com › r/ups › what’s going on with ups?
What’s going on with UPS? : r/UPS
January 27, 2024 - I shipped out a package that was headed to Crossville, Tennessee and it was supposed to be delivered this past Wednesday. The last scan was at the UPS facility in Sparta, TN and that’s when I got the update of the weather conditions causing delays.
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Tom's Hardware
tomshardware.com › tech industry
UPS reportedly destroying packages due to customs confusion — thousands of parcels per day are seemingly affected by delays due to documentation issues | Tom's Hardware
October 11, 2025 - However, those who have continued ... United States, as reported by NBC News. The primary reason for these delays is the missing information, according to the company....