I get packages delivered frequently by UPS. Within maybe the last month or so I've noticed that when the package is out for delivery I am no longer getting the option to track the progress on the live map. This has been happening with UPS Ground packages and is happening right now with a UPS Next Day Air Saver package which is out for delivery right now. I checked within the app and I am not seeing the option to track on live map and I also checked on my PC through the UPS website. Has anyone else experienced this problem recently?
Hi everyone, recently, the Follow my Delivery map has not been working for my recent packages. Without it, I just have to wait around all day long because UPS could show up at anytime. If the map was showing I could just make sure I’m available when UPS comes in my area. Is there any way I can get the map again? Today I have a package coming from Amazon and due to high theft, everything needs a signature, so that‘s why I have to wait around all day if the map is not showing. I‘ll give a picture below of what the tracking shows me. Thanks!
It makes coordinating to sign for a package damn near impossible in certain circumstances where you may miss the exact moment they show up unannounced and split. why does UPS limit this info for the customer when i’m sure it’s readily available?
I used to be able to tack my delivery driver on a live map, but now I always see this message below. I have tried contacting customer service, and they claim that it must be the sender that changed their settings to not allow live tracking. I don't believe this is true because it always used to work and now all of a sudden it does not work for any of my incoming packages. Anyone have any insight? *Edited to add that I am a paid UPS My Choice member.
I really liked "follow my delivery." I'm not home often, so if I saw my driver close to work, I would just run out to the general area and pick it up from them. Todays package isn't showing up. Is this no longer a feature?
I'm a UPS My Choice Member and have used this feature before. I like being able to track the UPS truck on the map. Now with a package out for delivery today the feature is gone and I'm signed in. Is this feature not available anymore?