May 14, 2023 - According to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself.

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support.

Request reactivation through Apple Support · If you see a message that says "Your Media & Purchases account has been disabled", request reactivation for help

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support, click -> contact Apple Support for help.

December 21, 2020 - You tried too hard to get in. The most common reason an account has been disabled in the App Store and iTunes is that you’ve entered the wrong password multiple times. Apple gives you a finite number of chances to enter the correct password ...

August 20, 2025 - Take a deep breath and read on. The “Your account has been disabled in the App Store and iTunes” error pop-up sounds scary, but it’s usually an easy fix that can be remedied with a few simple steps.

You need to contact Apple Support for help at a time they’re open and ask assistance for the enabling of your account. Most of the times this issue will have something to do with your payment method. For both the App Store, and iTunes, you'll need to have a payment method on file.

If you can’t regain access to ... a message that says “Your Media & Purchases account has been disabled,” you might be able to request reactivation by tapping Continue right from the alert....

April 30, 2025 - Considering that Apple no longer uses iTunes, opting to delete iTunes backup is a good idea for protecting yourself against viruses and other threats that might come from outdated software. If none of the above options work and your account is still disabled, you can contact Apple’s support team. The best way to do that is via the Apple Support app. Download Apple Support from the App Store. Sign in with your Apple ID. Go to the search bar at the top of the homepage. Mention that your account has been disabled in iTunes and/or the App Store and hit Next.

September 21, 2025 - If you still can’t use your Apple ID account on the App Store or iTunes, double-check your profile validity. You could look up your username on iCloud.

See If your Apple Account is locked, ... or "You cannot login because your account has been locked”, if available you might be able to request reactivation by tapping Continue right from the alert....

September 19, 2025 - Billing Issues: Not paying for an App Store or iTunes order can also lead to getting your account disabled. Security Reasons: There could be other security reasons that have led to Apple deciding to block your account. Now that you know what does it mean your account has been disabled in the App Store and iTunes, you may want to try to enable your account again.

October 26, 2022 - You don’t talk to anyone (I didn’t) it is all automated and they unlock your account. More replies More replies ... This also worked instantly for me! ... Q&A related to Apple hardware, software, and services. Welcome to r/AppleHelp! ... Q&A related to Apple hardware, software, and services. Welcome to r/AppleHelp! ... Q&A related to Apple hardware, software, and services. Welcome to r/AppleHelp! ... Apple disabled my App Store / iTunes account, and chat support said it was for terms violations and the decision is absolute…

On your Mac, open the App Store (Store > Sign Out) and iTunes (Account > Sign Out. Then sign in again. If you see a message that says, “Your account has been disabled in the App Store and iTunes,” contact Apple Support for help.

November 3, 2024 - Don’t worry – a disabled account doesn’t mean you’ve lost access forever. You can request reactivation through Apple’s official support channels. The process usually involves verifying your identity and resolving any outstanding issues.

When your iPhone 13 shows a disabled App Store or iTunes account, start by verifying your Apple ID status at appleid.apple.com. Changing your password is essential but may require waiting up to 24 hours for changes to propagate.

March 25, 2025 - Suddenly receive a message saying that Your Account Has Been Disabled in the App Store and iTunes while downloading apps from App Store? Well, don't be panic. Check out this article which shows you several possible ways to fix this error.

August 5, 2025 - If you still receive the account disabled in the App Store and iTunes error when steps there, the last workaround is to request Apple for account activation. In this way, you need to supply your user information.