What is the “null null” means?:v
Try passcode again in null - Apple Community
How do I clear this null app from my settings?
What is null? Its appearing in my … | Apple Developer Forums
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I'm the tech support grandchild and my grandmother (with Alzheimer's) came to me asking why her phone was locked out with a message stating "This iphone is in security lockout. you can try your passcode again in (null)". Her phone was originally setup to not have a password - but for this to happen I'm assuming she set one on her own and forgot what it was, locking her out of her phone after too many attempts. Is there some edge case that would cause this to happen with no password or is my assumption that this is her own doing in fact correct?
Edit: I don't know what IOS version it was on.
In iOS 9, do the following:
- Open Settings > General > Storage & iCloud Usage > Manage Storage
- Select the null app
- Press the button marked Delete App
I have same problem.. i can't find a lot about it on internet. I think its a bug or something. I also had a problem with my iphone. My phone was shutting down after 4 or more hours without using. Only way to turn it on was with a 'hard' reboot. The reboot was necessary for 2 or 3 times en then de phone was working ok for a couple of days. Maybe 'null' has something te do with that? My only solution for now was clean complete iphone with iTunes, put on latest version of iOS (9.0.1) en replace the back-up of most things. For now 'Null' is gone and i hope my shut down problem also.
(Klaas, Holland, iPhone 5s)
This issue should be resolved with macOS Ventura 13.2
I've had a similar problem with a client using an earlier operating system. We had to resort to Apple Tech Support on a telephone call.
Now that you've updated to the most recent operating system, I suggest signing out of your Apple ID and then signing in again. To do this, in System Settings tap your name. Scroll to the bottom of the pane and click Sign Out.
Note: if you use iCloud Drive for storage, or Mail, Contacts, Calendars, etc. you will be asked what you want to do with that data before logging out. Here's more info.
https://support.apple.com/guide/mac-help/sign-apple-settings-mac-mh36825/13.0/mac/13.0
If that doesn't clear the error, I would suggest calling Apple Support. They will connect you with the team that specializes in Apple ID. The geniuses at the stores are not allowed to do Apple ID stuff, so I'd start with a call.