Hi, Aliens.
Today my Alien X17 R2 are received bios update via Windows Update, and then when installation is started - update stuck on 10%, and nothing more for almost 2 hours.
What should I do?
I understand that if I hold power button and turn off laptop, it's died.
Maybe you have some more ideas? Or just turn off and search ways to restore bios? In which eay i can restore it on X17 R2?
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You meant windows update stuck at 10%, and not actual bios update stuck after reboot right?
If yes, you'd be fine, even you turn off laptop via holding power button, because the actual bios update process hasn't been initiated yet as windows update is stuck.
If you turn off the laptop via power button then turn on it, ensure to update bios manually by yourself which is safest . Don't let windows update to do it automatically.
Or If you're saying that actual bios update started and stuck at 10% after reboot, dont turn it off. Leave it on and seek support from Dell Support regarding your situation.
Been stuck on this “erasing EC SPI Flash” screen for around 30-40 minutes. Bar hasn’t moved since the last updating process before this one. Any suggestions?