Shut Down PC. Restart. Do this 2-3 times. Windows recovery will kick in and should fix the problem. Can you please then: Click start. Click settings. Go to update and security. Then windows update Does it tell you what update failed? This is happening a lot in the past few days and needs to be tracked down as to what is causing it. Answer from mh2721 on reddit.com
🌐
Reddit
reddit.com › r/alienware › alienware x17 r2 stuck on bios update 10%
r/Alienware on Reddit: Alienware X17 R2 stuck on bios update 10%
December 26, 2024 -

Hi, Aliens.

Today my Alien X17 R2 are received bios update via Windows Update, and then when installation is started - update stuck on 10%, and nothing more for almost 2 hours.

What should I do?

I understand that if I hold power button and turn off laptop, it's died.

Maybe you have some more ideas? Or just turn off and search ways to restore bios? In which eay i can restore it on X17 R2?

🌐
Reddit
reddit.com › r/alienware › had my r10 for 10 days working fine. been on this screen for the past 3 hours. what should i do?
r/Alienware on Reddit: Had my R10 for 10 days working fine. Been on this screen for the past 3 hours. What should I do?
April 9, 2021 - Happy to help. Alienware is garbage, so it can be nice to have things like this posted for the inevitable :P Enjoy ~ ... You are awesome bro , thank you so much ! ... Most likely windows attempted to update bios and got screwed up.
🌐
Dell
dell.com › dell community › laptops › alienware
m15 R3, update is stuck at 10% - how to fix this? | DELL Technologies
December 8, 2020 - In my case, I did repeat that 'clean' installation of Windows 10 several times, but finally it failed. ... Then I just think it’s a software issue. update all your drivers and then make sure windows update is at the latest version.
🌐
Dell
dell.com › dell community › laptops › alienware
m15 R1, Alienware Update stuck in an operation | DELL Technologies
August 28, 2020 - If Alienware Update continues to be stuck in an operation, your OS C: disk may have errors or corrupted files. Open a command prompt and run a "chkdsk /f /r /x" (that's /f for "fix", /r for "relocate" data from bad sectors, /x for "eXit windows".
🌐
Asktech
asktech.support › laptop › r2v5d-alienware-laptop-stuck-working-update-0-complete.html
Alienware laptop is stuck on "working on update 0% complete don't turn off your computer" screen, it has made absolutely
January 20, 2025 - Before we continue, I'm going to ... the update issue on your Alienware laptop before reaching out? ... I've tried basic things I'm not tech savvy at all and this was a hand me done laptop, I've pretty much restarted it, unplugged out of frustration (apologies if that complicates things), and held the power button down for the 10-15 ...
🌐
Windows 10 Forums
windowsphoneinfo.com › windows 10 forums › windows 10 installation and upgrade
Windows 10: Alienware laptop stuck atfirmware update
November 22, 2024 - Discussion in 'Windows 10 Installation and Upgrade' started by Mike_034, Nov 22, 2024. ... Hi I was updating my alienware laptop and it blue screened: Hi I was updating my alienware laptop and at the end it took me to Hello - enable your Microsoft account. You need to use windows help to finish adding {0} I just got it today. What can I do? I allready signed in and have a pin... ... Alienware laptop stuck atfirmware update: Laptop has been stuck in "update oem ec block"with 100 percent progress bar for an hour, doesn't really know what to do.
🌐
Dell
dell.com › dell community › laptops › alienware
m17 R1, Stuck Updating | DELL Technologies
August 15, 2020 - I am having the same issue with my M15 notebook and seems to have started when I updated the bios to 2.5. Whenever I run the Alienware Update program it says it is updating and stuck at 10 percent too. Had to quit and uninstall the program and if you reinstall it still does not work.
🌐
Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 3946263 › alienware-laptop-stuck-atfirmware-update
Alienware laptop stuck atfirmware update - Microsoft Q&A
Thank you for the update. You don't need to wait for the battery to discharge. Instead if you press the Power button for 10 seconds or more, it will perform a force shutdown.
🌐
Dell
dell.com › support › kbdoc › en-us › 000275742 › bios-update-error-or-update-gets-stuck-on-windows-24h2
BIOS Update Error or Update Gets Stuck After Windows January 2025 Update | Dell US
Windows 10 22H2 KB5049981 (OS Builds 19044.5371 and 19045.5371) or later · Below symptoms may occur while installing the latest BIOS on your computer: Error in SupportAssist: Something went wrong during installation, and we couldn't complete it · Error : Driver Version Fail ! message is displayed ... A security enhancement from Microsoft blocks the BIOS update. All impacted BIOS versions have been demoted from SupportAssist, Dell Update, or Alienware Update.
Find elsewhere
🌐
Reddit
reddit.com › r › Alienware › comments › infp5k › alienware_update_stuck_at_10_for_hours_any_way_to
r/Alienware - Alienware update stuck at 10% for hours. Any way to cancel operation?
September 18, 2020 - 68.4k members in the Alienware community. Welcome to the unofficial community for Alienware. We are not an official Dell sub. Please read the FAQ …
🌐
Dell
dell.com › dell community › laptops › alienware
Alienware Update - Determining available updates - never completes - 99% | DELL Technologies
June 26, 2021 - Yes, it's odd isn't it. It's been reliable for Alienware updates up until now. I think it could be related to one of the cumulative or feature updates for Windows 10. All other updates function just fine, Windows, GeForce Experience, appstore etc. I realise you can manually check on the Dell support site for driver updates etc.
🌐
Asktech
asktech.support › laptop › sske4-alienware-m16-r2-bios-update-stuck.html
My Dell Alienware m16 R2 (8YYJX54) I started to update the bios. But it is stuck on the screen that says updating your
August 17, 2025 - JA: I understand your Dell Alienware ... progress at 0%. How long ago did you start the BIOS update process? Customer: About 20 or 25 minutes ago. JA: Thank you for clarifying the timeframe. I understand the update has been stuck for about 20-25 minutes. Which operating system is installed on your Alienware m16 R2 (for example, Windows 10 or Windows ...
🌐
Alienware Arena
alienwarearena.com › ucf › show › 245025 › boards › technical-support-1 › ForumPost › at-boot-updating-your-system-stuck-please-help
Alienwarearena
Join and gain access to exclusive in-game items, game keys, and some of the most sought after closed betas. Join a friendly and knowledgeable forum community for all PC gamers.
🌐
Dell
dell.com › dell community › laptops › alienware
X15 R2, AWCC update stuck at 70% then fails | DELL Technologies
September 9, 2023 - - Uninstalled all the Alienware Command Center software from my machine followind this guide (https://www.youtube.com/watch?v=y6baLqFstyc&ab_channel=DellAiuta) i.e., removing from %appdata%, %programdata%, C:/Program Files and C:/Programs(x86) all the Alienware/Command Center stuff, as well as clean the registry keys as presented in the videos. Reboot. After try reinstalling the latest AWCC .exe downloaded from the Dell driver page, the behaviour was the same and I ended up with no AWCC at all. - I tried installing the oldest version possible from the dell driver page list (5.4.35.0, A00) and it installed. When launching it, it requires for permission to edit and tries to install the updates -> Same behaviour stuck at 70%.
🌐
Dell
dell.com › dell community › desktops › alienware desktops
Aurora R10, BIOS update stuck in Alienware Update app | DELL Technologies
August 19, 2021 - If you don't notice this dialog box and reboot the computer, yourself, it reboots normally - your firmware is NOT updated, nor is your computer harmed. If you use the dialog box to reboot your computer, then the firmware is updated during the reboot process - you are shown the progress of the update as it happens. ... I have had the same problem with the Alienware system bios not updating.
🌐
Fedora Discussion
discussion.fedoraproject.org › ask fedora
After a firmware update on an Alienware m16 R10 to version 1.10.0 fedora 41 no longer boots - Fedora Discussion
April 3, 2025 - I have a dual boot Alienware m16 R10 laptop on which Windows kindly updated the bios to version 1.10.0. This has caused Fedora not to boot. The fedora choice in grub is still available and I’ve tried adding “nomodeset and acpi=off” but to no avail. There appears no way to downgrade the ...