I ordered a new graphics card for my computer, which I needed for my online zoom interview tomorrow (will just have a black screen without it). The item I bought was same day delivery, and it would arrive by 10pm.

I’m sitting near my door with the security code for this guy to turn up. Look at the map, 8 stops away. On my ring doorbell I see him driving past. I check the tracking again, and I receive the message, “delivery attempted today at 8:31pm”

The driver never showed. He would need to come to my door anyways to receive the code and give me the parcel. I also have footage of him not showing on ring.

I couldn’t believe it, spent 30+ mins trying to contact real support, as they’re mostly bots who don’t help. Eventually I got through.

I explained everything to the support lady who tried to contact the driver. He didn’t respond. She has escalated the situation by speaking to the drivers higher ups I believe.

She informed me hopefully they can send him back out tonight, or if not tomorrow. It’s past the last delivery time of 10pm, so I’m guessing I will have to wait till tomorrow.

This means I will have to go over to a friend’s just to do this interview, because of these lazy drivers who clearly can’t be bothered to drop off a parcel, and would rather get off early.

Don’t think I can trust Amazon delivery again because of this. Amazon really need to crack down on these issues, as I have seen plenty of other posts similar to mine.

Also shout out to the lady on customer support. Was very helpful and understanding. —————————————————————————— Edit for future readers with the same issue

If you have the same issue and need to contact support but can’t find the number, go to:

• Customer service

• Click the item

• Problem with delivery

• Need more help

• Request phone call

• Go through automated system and say “no” to the send message for item tracking details

• When they ask for any other issues say “yes”

• When the bot asks “describe your issue” say “customer support” or something along those lines

• Hopefully the system will put you through to a real person

Hope this helps!

So, long story short: I ordered a bunch of tech stuff for my streaming setup and had a passcode I had to give. The driver sent a message saying he was in my neighborhood, and then didn’t show up until 5 hours later with the same message. Then I get an alert saying “attempted delivery” and check my cameras, and this dude parked in front of my house for a good 10 minutes, didn’t get out or anything, and just pulled off and left. How can I report this?

I had a package of board games that was supposed to be delivered today with a one time code. I've been waiting all day for it to show up, delivery time changes from 3:30-6:30 to 10pm. At 9:48PM I get a notification saying the driver attempted delivery but couldn't complete it without the code.

I check my security cameras and no one ever approached my house. Not my doorbell, not my driveway not the porch, no one ever came. And the motion sensors didn't trip so I'm doubly sure no one attempted delivery. I call Amazon and they tell me there's nothing they can do but have me want until September 5th. It's pretty trash that a delivery driver can lie about attempting contact and get away with it now.