Videos
Basically, the title.
I admit I am a very infrequent Apple user and I only have an iPad I bought some time in 2019. Back then I registered an Apple ID / iCloud account, but never really used it as I mostly use Google ecosystem.
Well, long story short, I logged out of this account on my iPad for the first time in 3 years and now when I am trying to log in again on the same device I am asked for a phone number with only last 2 digits shown. The problem is that I moved a few times and I have absolutely no idea what this number may be.
I have access to the e-mail, the account is registered to my legal name, I can look my apple ID up by using the name and e-mail, I remember my password (!), but I can't log into this account again because I don't remember the phone number and I can't find how to start the account recovery process - every time I try to go to some iforget... page, I end up with the same prompt for the phone number that I don't have with no other options suggested.
What should I do? Nothing really of value in that account, so I can probably just create a new one, but still... Am I missing something here?
Thanks!
My husband and I recently started a new family plan that has 4 lines. One for him, one for me, one for my brother in law and one for my mother in law. My mother in law wasn’t ready to join the plan right away so we were assigned a random phone number to this 4th line. I decided to create an Apple ID for my minor daughter and use it to log on to the line and use the place holder number to create the account.
Finally, months later my mother in law decides she is ready to join our plan. She lives about 2 hours away from us so we gave her the phone during a visit and being the sloooow decision maker she is, she decided to just take the phone with her instead of us going to Apple or our carrier store to get her switched over. We finally do a 3 way call to TMobile and get her number ported over to the phone on our plan. Great!
Not so fast. My minor daughter’s Apple ID was used on the phone. I cant log out of it without a password since the account belongs to a minor. I try to reset the password and it keeps offering to send a verification code to the OLD number that we no longer have access to.
I started the account recovery process but they never called. Does my mother in law using the phone somehow cancel out the account recovery process? Do I have any other options?
So appearantly someone created an account with apple using my email since yesterday been getting dozen of emails of login attempts with verify code and now when i try reset password for that account it says need verfiy account from number that isnt mine so how do i reset password using my email only?
edit: i dont own any apple product my only way is use website and when i did i got the message in picture ,all i want is reset this account password so noone uses it anything wrong/illegal
I created my apple account using one of those apps that lets you receive sms messages to a burner number, then I deleted the app without realizing that I would have to use it to login to my apple account, now I can't even change the number on my account, what do I do?
Last summer I had an iPhone which had an Apple ID linked to the email from my summer job. I did the job for 2 months and then went back to school. The iPhone was a company device which I returned. Now I have joined the job full time and I tried to log into my new company device using my Apple ID linked to the company email address. However, I am required to enter a code sent to a 'trusted phone number'. Based on the last two digits, I don't even recognize this phone number. How do I contact Apple to reset my ID? None of the solutions I found online works. I am willing to provide documents to prove my identity as well as verify that I am the owner of the email address ( it is literally my [email protected]).
Edit: Update - I was able to locate the phone number through the company IT. I keyed it in and now Apple has communicated that they will get back to me in a month on the next steps to recover the account. If someone's account is hacked and an unknown number is linked as trusted number, they are pretty much screwed with Apple. I guess I will wait a month and see what happens.