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Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple
Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.
Discussions

can i return my opened macbook pro? - Apple Community
I wanted the newest one with retina display but ordered the wrong one. Can i return this macbook pro even though it is opened and used? ... If you bought it directly from an Apple Store or the Apple Online Store, Apple has a 14 (28 in some countries) day return policy no question asked. More on discussions.apple.com
🌐 discussions.apple.com
December 29, 2015
Can I return a new MacBook Air purchased… - Apple Community
I purchased a new MacBook Air yesterday and found the exact same device on Amazon for $500 less for the same exact configuration. Is there a return policy? More on discussions.apple.com
🌐 discussions.apple.com
June 1, 2025
Return Policy for already opened products - Apple Community
MacBook Air Return Policy Hi I purchased this macbook on 17th may 2021. But when i used it, i found that it was a wrong purchase made in hurry. I won't be able to use it easily everyday for my education and other needs. I wanted to buy an ipad because i liked the ipad i bought for my daughter ... More on discussions.apple.com
🌐 discussions.apple.com
March 26, 2020
Can I exchange a recently bought MacBook … - Apple Community
Just to clarify, if you bought ... to return it for refund or exchange, for ANY reason. Opened or not, used or not. If you bought through a Reseller, the Reseller's policies apply, and should have been reflected in different pricing as well. This policy serves to protect you in case of buying very close to new product announcements, and also to correct for over-selling of "too Much" or "too little" computer by enthusiastic agents. ... I got my MacBook 5 days ago ... More on discussions.apple.com
🌐 discussions.apple.com
November 2, 2024
People also ask

How do I find the serial number on my Apple device?
On your Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the Apple () menu and go to About This Mac. If you’re still unable to locate it, there are a few other ways to find your serial number(Opens in a new window). You’ll need the serial number to see an accurate trade-in value for your iPad, Mac, or Apple Watch.
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apple.com
apple.com › apple trade in
Apple Trade In - Apple
Can I get an estimate online, then trade in at an Apple Store?
Yes, the Apple Trade In program is available on apple.com as well as in all our retail stores. A Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described.
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apple.com
apple.com › apple trade in
Apple Trade In - Apple
Can I trade in a device that’s part of the iPhone Upgrade Program?
If you’re currently a member of the iPhone Upgrade Program and wish to remain in the program, please do not proceed with Apple Trade In. After you upgrade and receive your new iPhone, we’ll arrange for you to trade in your old one. If you’re currently enrolled in the iPhone Upgrade Program and continue with Apple Trade In, you will be exiting the program and will be responsible for both your outstanding iPhone Upgrade Program loan and the price of any new iPhone you purchase through Apple Trade In. Before proceeding with Apple Trade In, you can check your upgrade eligibility(Opens in a new win
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apple.com
apple.com › apple trade in
Apple Trade In - Apple
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Apple
apple.com › legal › sales-support › sales-policies › retail_us.html
Apple Legal - Apple - Legal - Sales Policies - U.S. Retail Sales
... We believe you will be thrilled ... a product is not what you expected, you can return or exchange it with a receipt within 14 days of the date you receive the product from Apple....
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Quora
quora.com › I-want-to-return-my-MacBook-Pro-I-bought-22-days-ago-Can-I-return-it
I want to return my MacBook Pro I bought 22 days ago. Can I return it? - Quora
APPLE Standard Return Policy There are a few important things to keep in mind when returning a product you purchased online from Apple: * You have 14 calendar days to return an item from the date you received it.
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Apple Community
discussions.apple.com › thread › 7398263
can i return my opened macbook pro? - Apple Community
December 29, 2015 - I wanted the newest one with retina display but ordered the wrong one. Can i return this macbook pro even though it is opened and used? ... If you bought it directly from an Apple Store or the Apple Online Store, Apple has a 14 (28 in some countries) day return policy no question asked.
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People.com
henrybeaver.com › newserx › 134722-apple-store-macbook-return-policy-everything-you-need-to-know-pro-16quot-m1-pro-ed-amp-replaced-how-amp-why
Apple Store Macbook Return Policy Everything You Need To Know Pro 16" M1 Pro Ed & Replaced How & Why-
I can't find anything about the refurbished items in the holiday return policy faq but it says the policy applies to all items purchased from apple.com. If you buy an apple product from an authorized reseller or another retailer, you’re subject to that retailer’s return policy. MacBook Pro 16" M1 Pro Returned & Replaced HOW & WHY Apple Return
Published   1 month ago
Find elsewhere
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Apple
apple.com › apple trade in
Apple Trade In - Apple
However, if you receive a lower revised trade-in value after we’ve inspected your device, you can choose to reject it. If you buy a new device online with a trade-in and return the new device, your trade-in will be cancelled automatically and in some cases it may not be possible to return your device.
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Apple Community
discussions.apple.com › thread › 256071033
Can I return a new MacBook Air purchased… - Apple Community
June 1, 2025 - You have 14 calendar days to return an item from the date you received it. ... If you purchased online, most online stores have an purchase history. That will help you know if it was refurbished or not. Otherwise visit the store with your receipt, and they will work out with you what's possible.
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iPhone J.D.
iphonejd.com › iphone_jd › 2024 › 10 › apple-14-day-return.html
Apple’s generous 14-day return policy – iPhone J.D.
Note that the Apple website says that exchanges are not available for certain custom products such as engraved AirPods or a custom-configured Mac; you can still return and get a refund to the original form of payment, but that money cannot be directly used on a product you are purchasing a the same time as your return. ... As generous as this policy is, there are still some restrictions, all of which are noted on Apple’s website.
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Apple Support
support.apple.com › en-us › 118223
Request a refund for apps or content that you bought from Apple - Apple Support
November 3, 2025 - Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. You can use any device with a web browser to request a refund.
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Apple Community
discussions.apple.com › thread › 251214416
Return Policy for already opened products - Apple Community
March 26, 2020 - MacBook Air Return Policy Hi I purchased this macbook on 17th may 2021. But when i used it, i found that it was a wrong purchase made in hurry. I won't be able to use it easily everyday for my education and other needs. I wanted to buy an ipad because i liked the ipad i bought for my daughter ...
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Apple Community
discussions.apple.com › thread › 255827631
Can I exchange a recently bought MacBook … - Apple Community
November 2, 2024 - Just to clarify, if you bought DIRECT from Apple, not through a Reseller of any description, you have a standard 14 days from receipt to return it for refund or exchange, for ANY reason. Opened or not, used or not. If you bought through a Reseller, the Reseller's policies apply, and should ...
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iDrop News
idropnews.com › news › try-an-m4-mac-over-the-holidays-with-apples-extended-return-policy › 229748
Try an M4 Mac Over the Holidays with Apple’s Extended Return Policy
November 8, 2024 - In other words, even if your new MacBook Pro is already paid for and making its way to you from China (as mine is), it’s still be covered and eligible to be returned until January 8. ... Apple’s no-questions-asked return policy allows customers to try out a new Mac or other product with the comfort of knowing that if it doesn’t work out, they can return it for a full refund.
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Apple
apple.com › legal › warranty › products › embedded-mac-warranty-us.html
Apple Legal - Legal - Mac Warranty Us - Apple
Apple will ship a replacement Apple Product or part to you with installation instructions, if applicable, and any requirements for the return of the replaced Apple Product or part. If you follow the instructions, Apple will cancel the credit card authorization, so you will not be charged for the Apple Product or part and shipping to and from your location.
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Best Buy
bestbuy.com › best buy › best buy support › best buy return & exchange policy
Best Buy Return & Exchange Policy - Best Buy
See the Best Buy return and exchange policy for info on returning or exchanging laptops, cell phones and other items.
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ScreenRant
screenrant.com › home › tech › tech features › apple return policy: how long & what you need to know explained
Apple Return Policy: How Long & What You Need To Know Explained
May 28, 2022 - Apple’s standard return policy allows consumers to return a product for up to 14 days after purchase. If the product was purchased online, then Apple specifies the 14-day return period technically starts when the item is received.
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Rather-Be-Shopping
rather-be-shopping.com › home › apple return policy: reasons why it sucks & reasons why it’s great
Apple Return Policy: Reasons Why It Sucks & Reasons Why It's Great
November 14, 2024 - So they tell you that you must return to an Apple Store to make an exchange or return. Like John said in the comments, “The closest store to me is 80 miles at the price of gas that’s more then what a label costs.” · So do what John did and complain to Apple corporate and they’ll eventually agree to mail you a replacement product. Get your new Apple products out of the box and give them a trial run to make sure you’re satisfied. Just be gentle and keep that iPad, iPhone, or MacBook in “like new” condition in case you do need to return it.
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Apple Community
discussions.apple.com › thread › 254718065
Help: Can I return item without original … - Apple Community
March 16, 2023 - I got a black MacBook Pro case for Christmas, but it was supposed to be clear. Can I exchange it at the store, even though I don't have a receipt? [Re-Titled by Moderator] 2428 6 ... My experience has been that Apple expects the box and this is mentioned on their shopping help pages: " We recommend using the original packaging if you are returning a computer."
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MBS Direct
mbsdirect.com › about-mbs › mac-business-solutions-return-policy
Return Policy - Mac Business Solutions - Apple Premier Partner
January 24, 2017 - Customer agrees that all returned products will be 100% complete, in re-sellable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer.