Apple Community
discussions.apple.com › thread › 8279995
Apple TV Ethernet connection not working - Apple Community
February 17, 2018 - Plugged the lan cable into Apple TV and router. Connect to Wi-Fi now and no disconnecting. Working now via Wi-Fi. What troubles me is that the led that shows on the router that the lan is connected does not light up. I tested the port with my ps3 and it works fine. Please help 9638 5 ... I bought three 4K AppleTVs and their iOS version out of the box was 11.1. I configured the first AppleTV 4K how I wanted it, was attached to Ethernet just fine and as my last step, I ran the updater with took the AppleTV to 11.2.5.
Reddit
reddit.com › r/appletv › apple tv 4k ethernet issues
r/appletv on Reddit: Apple TV 4k Ethernet issues
October 13, 2022 -
I have an issue where the internet drops when I plug the Ethernet in. As soon as I disconnect the Ethernet cable, the internet comes back on.
Network settings show the Ethernet is connected (ruling out port failure)
The Ethernet cable works in other devices (ruling out cable failure)
I have power-cycled my router, switch, ATV and modem.
Any ideas about what this could be or how I can troubleshoot this, please?
Top answer 1 of 5
3
Apple TV 4K is finicky with the routers they're connected to with ethernet, IMO. I had constant issues with ethernet connections. My ATV4K would randomly bring up an error window that would say NO NETWORK CONNECTION. Behind the error message was content that was still streaming. How does the box stream content if there is no network connection? I tried two ATV4K boxes, different ethernet cables, different ports, resetting devices. Nothing worked so I returned them. Every hard-wired device I had on my network worked great except ATV4K. I had zero issues connecting wirelessly with the ATV4K. Worked fine in that mode. Good luck.
2 of 5
2
The internet connection of the Apple TV in question or your whole network? If it's your whole network, that's a good one. 🤷🏼♂️ If it's just the Apple TV, that means either the settings are wrong or you're somehow blocking it from connecting. Make sure the device is properly set to DHCP - or to specifically configured details that are different from the wireless config if that's your thing. Make sure you're not securing by MAC or the like at the router. Make sure the switch port in question is not somehow blocked if you're using a smart/managed switch. ETA: Make sure you're not plugging into an uplink port on the switch.
Apple Community
discussions.apple.com › thread › 255225064
Apple TV issues when using ethernet- just… - Apple Community
It was a very functional apple tv once... Factory reset already performed. Not allowing to set up as new apple tv, looks like stuck on ethernet even when not connected through ethernet and also when connected to ethernet doesn't work. The other 2 apple tv's work fine.
Apple Community
discussions.apple.com › thread › 254644324
Apple TV stuck on Ethernet - No internet - Apple Community
Unplug the Ethernet cable from your Apple TV. You might have to wait several minutes for the Apple TV to notify you that you can join a Wi-Fi network.
Apple Community
discussions.apple.com › thread › 253897098
Apple TV not connecting to ethernet - Apple Community
If you can, try to connect to a different network over ethernet, to distinguish between network infrastructure and your Apple TV box. If the behavior is the same on another network, then contact Apple about repair options. If the behavior is different on another network, then consult with a ...
Apple Community
discussions.apple.com › thread › 252986043
Apple TV 4K will not connect to ethernet … - Apple Community
Apple TV not connecting to ethernet I have two Apple TV 4K that I recently discovered that were connecting only through WiFi. Both work with ethernet before. I have done a lot of troubleshooting including, changing the cables, cleaning the ports, restart, reset to factory settings and have ...
Apple Community
discussions.apple.com › thread › 253113601
apple tv will not connect to ethernet - Apple Community
Apple TV not connecting to ethernet I have two Apple TV 4K that I recently discovered that were connecting only through WiFi. Both work with ethernet before. I have done a lot of troubleshooting including, changing the cables, cleaning the ports, restart, reset to factory settings and have ...
Apple Community
discussions.apple.com › thread › 255099901
No ethernet connection on Apple TV - Apple Community
Apple TV is supposed to auto-detect when anything is plugged into the ethernet port, and then disable Wi-Fi. If that doesn’t happen, then that auto-detect functionality may be broken. That may have a physical cause (dust in the port, or hardware defect), or a software cause (unlikely but possible, as in principle your tvOS software should be the same a everyone else’s).
Apple Community
discussions.apple.com › thread › 253626183
Apple TV 4K ethernet port failure - Apple Community
Is the Apple TV connectivity DEAD altogether?! Thanks for the recommendations in advance. 11497 4 ... First, you try to reset or update your Apple and try whether you are able to connect to the Ethernet or not. If still, it is not working, there could be a hardware failure.
Apple Community
discussions.apple.com › thread › 251659512
Apple TV 4K won't connect via Ethernet, o… - Apple Community
Even if I have it forget my wifi connection and restart, it will not recognize the Ethernet is plugged in. When it does connect, it correctly sees the network, gets an IP address, sees the right DNSs so it seems that it should be fine, but while it can connect to the router, it won't connect to the internet so Netflix, YouTube, App Store, anything that requires internet, won't work/connect.
Apple Support
support.apple.com › en-us › 102346
If your Apple TV can't connect to Wi-Fi - Apple Support
If you're using an Ethernet cable, you won't see the option to connect to Wi-Fi. Go to Settings > Network, then choose a Wi-Fi network to join. If asked, enter your Wi-Fi password. If you don't know your password, learn what to do. Apple TV supports captive networks, which are networks that ...
Apple Community
discussions.apple.com › thread › 255621592
How do I connect Apple TV to Ethernet ? - Apple Community
Current base model Apple TV's do not have an Ethernet port so they only work using WiFi. However the $149.00 version has both WiFi and an Ethernet port and also has more storage (used for apps, games, workouts, etc.).
JustAnswer
justanswer.com › computer-networking › akcwk-apple-tv-won-t-connect-internet-via-ethernet-will.html
Apple TV Ethernet and WiFi Connection Issues - Expert Solutions
... Apple TV 4 may fail to connect via Ethernet or experience intermittent wired network drops. If Apple TV 4 won’t connect via Ethernet but works on WiFi, first reboot the router, switch, and Apple TV.
Apple Community
discussions.apple.com › thread › 251310776
Apple TV 4K lan not working - Apple Community
My Apple TV 4K does not want to connect to my router from this morning via lan cable. Wi-Fi works fine only if I leave the lan cable that goes to my router plugged into my Apple TV. If I unplug the lan cable, do restart and under settings, network it shows ethernet connected but there is no ...
Apple Community
discussions.apple.com › thread › 256049720
Apple TV 4k - Wired Ethernet connection h… - Apple Community
If I unplug the cable & use Wifi it works fine. Plug the cable in, no good. ... Apple TV could not load video Every time I try to see Bad Monkey on my new LG TV, I get the message Couldn't Load Video, Check your Internet connection, then try again. And My connection is an Ethernet cable to ...
Apple Community
discussions.apple.com › thread › 253888838
apple tv stuck on ethernet no option for … - Apple Community
Unplug Apple TV from Power for 2-3 minutes – re-plug in and retest. If the above steps do not work, then you may have an issue with your network providing an adequate Wi-Fi signal where the Apple TV is locate in your home.
Apple Community
discussions.apple.com › thread › 255264577
Apple TV 4K Ethernet - Apple Community
When trying to set up the apple tv with my iphone or ipad, it fails, try the manual option, but doesn't want a wireless connection, its like if its remember when was plugged to the ethernet and when trying to config the IP, DNS, etc manually, the automatic overwrites my changes (even when I set it to MANUAL), is simply not allowing me to set it up. It was a very functional apple tv once... Factory reset already performed. Not allowing to set up as new apple tv, looks like stuck on ethernet even when not connected through ethernet and also when connected to ethernet doesn't work.
AVS Forum
avsforum.com › home › forums › gaming & content streaming › networking, media servers & content streaming
Apple TV Wont Connect Via Ethernet, But Will With WiFi! | AVS Forum
I also know the switch and router ports work with other devices. The tip off that the Apple TV port is the problem is the fact that the LAN lights on the router or switch into which I connect the Apple TV does not light. This indicates a hardware issue where no Ethernet connection is established.