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October 25, 2025 - Contact Big Lots customer service for your customer service needs. Reach out via phone, email, or social media.

The Big Lots phone number you can use to reach customer service is 1-866-244-5687. It is available Monday through Friday from 8 am to 10 pm ET. On weekends they are working from 8 am to 8 pm ET.

March 12, 2025 - Common problems addressed by the customer care unit that answers calls to 866-244-5687 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues.

April 14, 2012 - For an associate, press 1. For a vendor, press 2. For general information, press 3. For a customer, press 4. Big Lots operates the call center for this 800-877-1253 phone number 24 hours, 7 days.

Verifying that you are not a robot

I immediately unplugged the fan and called the Big Lots store where it was purchased. I asked for a refund of my money since the product was ineffective and a safety hazard. Since I could not find my original receipt they could offer no solutions other than exchanging the product. I reached out to corporate customer service looking for a resolution and was also told there was nothing they could do to rectify the situation.

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Thank you for contacting us to request additional information about our handling of your personal information. For general information about our privacy practices, please refer to our privacy policy. If you would like to make a request described under the "Additional Information for California ...

Verifying that you are not a robot

All i can say after 25 years of Christmas working at Big Lots I don't miss the Holiday season at all.

July 7, 2025 - This FAQ page answers the most common questions about Big Lots customer service, including how to contact Big Lots for help. Answers can be succinct, but can also include detailed step-by-step instructions with screenshots. Because the questions and answers are written by Big Lots customers, th...

Verifying that you are not a robot

November 22, 2024 - BIG LOTS, 1739 SW Loop 410, Ste 200, San Antonio, TX 78227, 12 Photos, (210) 674-2110, Mon - 9:00 am - 9:00 pm, Tue - 9:00 am - 9:00 pm, Wed - 9:00 am - 9:00 pm, Thu - 9:00 am - 9:00 pm, Fri - 9:00 am - 9:00 pm, Sat - 9:00 am - 9:00 pm, Sun ...

September 27, 2025 - Some people report negative experiences with customer service, including unhelpful or rude responses.See more ... They close to remodel and when they open back up the place is so cramped together you can barely move. Constantly knocking things off rack for being to close. It was fine the way it was. Just a waste... See more ... So glad that Big Lots are closing their stores and going out of business.

June 11, 2023 - BIG LOTS, 801 E William Cannon Dr, Ste 135b, Austin, TX 78745, 24 Photos, Mon - 9:00 am - 9:00 pm, Tue - 9:00 am - 9:00 pm, Wed - 9:00 am - 9:00 pm, Thu - 9:00 am - 9:00 pm, Fri - 9:00 am - 9:00 pm, Sat - 9:00 am - 9:00 pm, Sun - 9:00 am - 7:00 pm

Not BBB Accredited. Discount Stores in Westerville, OH. See BBB rating, reviews, complaints, and more.

"I am writing to formally file a complaint against Big Lots regarding a $120 gift card that I am unable to use due to the companys failure to honor it before closing its location in my area.I received this gift card in good faith, assuming it would be valid for purchases at Big Lots stores." ...

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