Connect Quiet Comfort 35 II to PC

for Windows 10 do these steps:

1. plug your headphone to PC by USB cable
2. update your headphone software through this site
3. Make your headphone "ready to pair" by pushing power switch to Bluetooth icon and hold
4. from Bluetooth setting click "Add bluetooth other device", confirm it paired
5. to connect it to PC and start the enjoyment go to "Devices and Printers" from Bluetooth setting
6. from Devices and Printers window double click on your headphone icon then press connect or visit https://support.microsoft.com/en-us/help/15290/windows-connect-bluetooth-device

or alternatively you could try this guide

Thanks for the response. The problem is that there is no "Connect" button, only a "Remove Device" button.

Hello superuser99999,

Welcome to Microsoft Community.

According to your description, it seems that your Bose QuietComfort 45 headset device is not recognized by Bluetooth in Windows 10, and it will not be displayed in the list, right?

Please check if your computer can be paired with other devices via Bluetooth, such as mobile phones, other Bluetooth headsets, ipads, etc. This is to confirm that the Bluetooth function is currently working properly in your device.

If you find that your computer cannot recognize any Bluetooth devices at this time, there is a problem with the Bluetooth function of your computer.

Although you are indicating the driver is up to date here, I recommend that you visit your device's manufacturer's website to re-download and install the appropriate Bluetooth driver. Also, I recommend downloading several versions of the driver, as the latest one is not necessarily the best match.

If you find that other devices can normally match your computer via Bluetooth, only the Bose QuietComfort 45 can not, and your Bose QuietComfort 45 can match other devices, in my opinion, your computer and headphones are fine, but maybe there is a compatibility failure? However, I still recommend you to follow the following process to take a look:

1. Go to Windows 10 "Bluetooth & Other Devices" settings.
2. Under "Audio Devices" | Remove "Bose QuietComfort 45" or "Unspecified Device".
3. Under "Other Devices" | Remove ALL "LE-Bose QuietComfort 45" devices (You might see two in the list, both said 'Paired').
4. Turn off Bluetooth | Turn on Bluetooth.
5. Enter Pairing mode in Windows 10.
6. Enter Pairing mode on Bose QuietComfort 45 Headphones.
7. Connect to "LE-Bose QuietComfort 45" bluetooth device. (After this you should see another Bluetooth device appear called "Bose QuietComfort 45")
8. Connect to "Bose QuietComfort 45" bluetooth device.

If you followed these steps correctly you should be good to go now. The headphones should show up as "Bose QuietComfort 45" and say "Connected voice, music".

But if you still can't pair it with your computer device after you've done all this, contact your headset's after-sales support to see if they can help you more.

Best regards,

Mitchell - | Microsoft community support expert from MSFT

Hi,

My name is Angel. I am an Independent Advisor. Thank you for posting in Microsoft Community.

I would recommend that you review the following guide about how to Connect Bose QC35 Wireless Headphones to Laptop Windows 10:

https://www.rogerperkin.co.uk/bose/how-to-conne...

Hope the information provided is useful. If the issue persists, reply here and we will be glad to help you.

Angel.

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