The pillows do not come off and so you cannot fluff them and now a pillow ripped....where my 11lb cat sleeps. I hate this modular couch so bad and I am unsure if I can return this thing as it is huge not to mention where can I even get a couch since I no longer trust costco. For reference we replaced our IKEA Ektorp sectional because we got tired of it and liked the idea of a modular couch after TEN PLUS YEARS. We have one cat, two older kids and no dogs. We have people over but my god.

Will costco haul this back? Did we just like 1K? Is there even a couch they sell that has removable cushions that lasts more than a year? I've never returned anything from costco but this couch has been an awful purchase.

tl;dr: huge, comfortable "cloud couch" dupe that far exceeded my expectations.

This is on sale for $400 off through tomorrow. We had ours delivered Wednesday, so here's my early review in case anyone is considering this while it's still on sale. First, I really did not do my research before buying, and I've never owned a sectional before. I didn't even know what a "cloud couch" was. I'm familiar with modular couches because family has a Lovesac. We looked at the Thomasville in the warehouse, but this was available online only, and I decided on this due to the raving reviews.

It's HUGE. Our living room is rather small, and it does overwhelm it. If I had measured it out on the floor with painter's tape, I probably wouldn't have purchased it. Having said that, I'm glad I didn't measure. 😄 This couch is freaking fantastic! I'm making it work. It's worthy of being the focal point of the room. The fabric is much softer than the Thomasville. Many reviews of the Thomasville models say that the fabric snags and pills, and both of those would drive me crazy. Of course, time will tell, but none of the YouTube/TikTok reviews mention it. The fabric is more of a taupe than light brown. I have mostly warm colors, not grays, and it pulls out and compliments those hues. I was worried it would be too gray, but it's not. It would go with either warm or cool tones, imo.

This couch is very deep, with low backs and loose pillows. Ours is near the wall, but not up against it due to windows and curtains. The pillows do not fall off the back (this was a frequent question I saw asked.) Loose--or at least detachable--back pillows were a must have for me. The Thomasville had zip off. These are completely loose, which is ideal for us. Back to how deep it is...this is definitely a lounging couch. It does come with 6 throw pillows if you want to sit up straight, but this is more of a sink in and get comfy couch, and exactly what I wanted. All the cushions and pillows are reversible except the ottoman cushion. Again, ideal in my book.

The cushions and pillows are super soft and comfy, and yet the whole thing feels super supportive. When laying on the couch, you don't feel the frame between the cracks, which is one of the complaints my family member has with their Lovesac. The polyester and feather filling is super comfortable. All the cushion and pillow covers are zipped and removable, and there is a fully-enclosed pillow inside. I don't know if it's washable, although I've reached out to Aiden & Ivy to ask. Some reviewers said they washed theirs on gentle and air-dried with no issue.

Ours had some mild off-gassing but it's dissipated. Costco Logistics delivered and set up, and removed all the packaging, and it went as smoothly as possible. It's showing as online only, but if it appears in your warehouse, it will likely be a few hundred dollars less than online. As big as this is, delivery is really the only option for us. Also, if we didn't like it, Costco Logistics will pick it back up for a return.

Did I mention how comfortable this is?! I didn't know I was getting a cloud couch dupe, but I'm completely sold. It's probably not fair to compare this to the Thomasville since I can't compare side-by-side, but this is way more comfortable and luxurious than what I remember those to be (and I looked multiple times.) This looks and feels expensive. The Thomasville models look and feel like what they are, a more budget-friendly sectional. In terms of the comfort level, my husband has fallen asleep on it twice already, so maybe it's too comfortable? 😄