The duty is a small amount, but they add their crazy high brokerage fee. You can do your own brokerage if you want, just call them. Answer from BingoRingo2 on reddit.com
DHL
dhl.com › home › dhl global forwarding › freight forwarding education center › customs clearance: the must-knows
Customs Clearance: The Must-Knows - DHL Global Forwarding - Canada
If your goods are only being temporarily exported or imported, for instance during a cross-country move to their final destination, a Transit procedure or an ATA Carnet may be required to prevent customs charges from being applied. Subscribe to our monthly market updates and get invited to exclusive webinars where our Freight Forwarding Experts answer all your questions on global trade. ... With the right documentation, export clearance can go smoothly.
DHL
dhl.com › home › logistics advice › customs advice › rules & regulations › customs clearance and restrictions
Customs clearance and restrictions | DHL Canada
April 30, 2020 - De Minimis – this entry type is part of a consolidated pre-clearance using manifest data · Informal – this entry type clears customs as part of an informal manifest clearance managed under a DHL bond.
Reddit
reddit.com › r/personalfinancecanada › dhl wants cad $21.45 customs fees for a usd $25.72 package. how can that be??
r/PersonalFinanceCanada on Reddit: DHL wants CAD $21.45 customs fees for a USD $25.72 package. How can that be??
May 30, 2020 -
That's 60% of the value!! All information I found on Google amounts to 7$ MAX! There is no way I can arrive at this outrageous number.
How can this be? Am I being ripped or did something go wrong?
(PS: I am "allowed" to pay this online but clearly I do not see any details or breakdowns)
Top answer 1 of 16
30
The duty is a small amount, but they add their crazy high brokerage fee. You can do your own brokerage if you want, just call them.
2 of 16
17
Because DHL is utter trash and should be scourged from the face of this world. They charge a crazy amount to handle your border clearing fees. Yes, every company charges you something, but none seem to charge as much as DHL.
Canada Border Services Agency
cbsa-asfc.gc.ca › travel-voyage › dte-acl › est-cal-eng.html
Estimate duty and taxes
Find federal support for businesses and workers. Includes information about importing and exporting, travelling between Canada and the US, buying Canadian products, and key contacts.
Anyone know how to complete customs clearance?
You have to go to a customs office with ID if it has cleared and DHL can’t deliver it for some reason such as custom charges owing. Sometimes it is just in a queue waiting to be cleared and they just haven’t got to it yet. Tracking a package at DHL can tell you this much but don’t expect DHL to help. They are terrible, miserly fucks.
More on reddit.com 11
1
May 5, 2020DHL wants CAD $21.45 customs fees for a USD $25.72 package. How can that be??
The duty is a small amount, but they add their crazy high brokerage fee. You can do your own brokerage if you want, just call them. More on reddit.com
30
26
May 30, 2020I need to pay customs on my package (personal goods, shipped by DHL). If I self clear, can I pay CBSA online or must it be in person?
AFAIK you have a to go to a CSBA office More on reddit.com
46
14
April 24, 2024DHL Customs Fees
This is an age old problem. Couriers (UPS, FedEx, DHL) can all charge an exorbitant brokerage fee for processing your shipment through Canada Customs. To be clear, you will always have to pay taxes/duties but the exorbitant brokerage fees are what the couriers charge you for “processing” this for you and for “fronting the taxes and duties” on your behalf. You often have no way of knowing how much exactly you will have to pay until the item is cleared and ready for delivery by one of these couriers. That’s why if there is an option, I always ask the shipper to use the postal system since Canada Post charges a reasonable flat fee for this process (it was $8 a few years ago).
Here’s a website with some info that might help you understand your options: https://citroenvie.com/how-to-avoid-upsfedex-canada-brokerage-fees/
More on reddit.com 22
0
July 10, 2019Facebook
facebook.com › groups › taggrading › posts › 1374502193544954
DHL customs clearance issues in Canada
We cannot provide a description for this page right now
DHL
dhl.com › ca-en › home › global-forwarding › products-and-solutions › customs-services.html
Customs Services - DHL Global Forwarding - Canada
November 16, 2025 - A flexible customs solution designed for large global marketplaces, e-Cmmerce and Retail companies transitioning from de minimis to Formal/ Informal Entry. The solution provides significant speed and cost advantages by enabling consolidated ...
DHL
dhl.com › home › shipping with dhl › services › optional services and customs services
Optional services, Surcharges and Customs services | DHL Canada
All the documents you’ll need for fast and easy customs clearance.
Kpoptown
kpoptown.ca › home › avoiding customs clearance fees charged by courier services like dhl, k-packet
Avoiding customs clearance fees charged by courier services like DHL,
Avoiding customs clearance fees charged by courier services like DHL when importing items into Canada can be done by self-clearing your items through the Canada Border Services Agency (CBSA).
DHL
dhl.com › home › logistics advice › customs advice
Customs Advice | DHL Canada
Making sure you’ve filled out paperwork properly and completely will help avoid delays in the customs process.
DHL
dhl.com › home › shipping with dhl › services › customs services
Customs services Not Used | DHL Canada
December 16, 2024 - Customs services options include: Bio/Phyto/Veterinary Controls − DHL Express can arrange and prepare the related paperwork to facilitate the clearance of any bio, health, phytosanitary, veterinary, quarantine, CITES or similar controls required by any regulatory agency to facilitate the clearance of a shipment
DHL
dhl.com › ca-en › home › customer-service.html
Customer Service - DHL - Canada
Find your contact at DHL - we will be happy to answer any of your Customer Service enquiries
DHL
dhl.com › home › shipping with dhl › importing with dhl › required import documents
Required import documents | DHL Canada
June 19, 2025 - Customs clearance and restrictions · April 30, 2020 · Temporary imports · December 16, 2024 · DHL import services · December 16, 2024 · Start importing with DHL ·
DHL
dhl.com › home › shipping with dhl › exporting with dhl › paperless clearance
Paperless clearance | DHL Canada
June 19, 2025 - Prepare Customs documents quickly and accurately with Paperless Clearance.
Going Awesome Places
goingawesomeplaces.com › home › how to avoid paying dhl customs fees in canada – self clearing packages
How To Avoid Paying DHL Customs Fees in Canada - Self Clearing Packages - Going Awesome Places
The process of clearing a gift, ... as clearing a dutiable item. DHL Express Canada charges a clearance fee for all shipments sent DDU and that require rating and entry processing with the CBSA....
Published August 8, 2024
DHL
mydhl.express.dhl › content › dam › downloads › ca › en › rate-guide › service_and_rate_guide_ca_en_2025.pdf.coredownload.pdf pdf
DHL Express Service & Rate Guide 2025: Canada
MyDHL+ is your one-stop for international shipping, courier pickups and delivery by DHL Express. Ship online, get quotes, schedule pickups - visit MyDHL+
Parcels
parcelsapp.com › en › carriers › dhl
DHL Tracking International
Business customers benefit from simplified postal customs clearance, reliable transit times with end-to-end tracking to key destinations using DHL's global postal network and DHL's international shipping expertise.
Dhl
mypayment.dhl.ca
DHL MyPayment - English
Pay your duties, taxes, and fees securely for your delivery. Please enter your waybill tracking number and email address then press on submit
DHL
mydhl.express.dhl › ca › en › home.html
Ship a parcel, shipping rates, tracking, courier pickup with DHL Express | Canada
Stay up-to-date on important customs regulations from around the world! ... Take control of your shipment delivery! Decide when and where you want us to deliver. ... Lithium and Ion Batteries are classified as Dangerous Goods. Ensure you know the rules before you ship. ... Get your shipment delivered exactly the way you want! We offer flexible additional services that cater to a variety of shipment needs. ... Fast. Door-to-Door. Courier Delivered. When you ship with DHL Express – you’re shipping with specialists in international shipping and courier delivery services!
DHL Express
dhlexpress.nl › en › helpdesk › customs › per-country › canada
Canada | DHL Express
What is involved in shipping to Canada? We are happy to help you on your way with regard to customs. Do you have specific questions about shipping to this country? Contact DHL Customer Service on 088 – 0552 000.
DHL
dhl.com › home › shipping with dhl › start shipping with dhl › pay customs duties online with on-demand delivery
Pay Customs Duties Online with On-Demand Delivery | DHL Express Singapore
Learn how to pay customs duties and taxes online easily using on-demand delivery services.