This coming 14th is going to be my 3rd billing cycle with them. I signed up for the web price for a 10’x20’ was $122/month. After the mandatory insurance fee and taxes it came to $144 a month. Lo and behold I just got a notice in the mail from them today which was a rates change notice and now the 4th months fee is going to be $244. I honestly don’t think that could have been planned any better just as I literally moved everything I needed into the unit. They said it was due to inflation costs etc, which is bull crap. It’s a storage unit, the metal and concrete has been paid for upon completion of building the facility. I’m pissed about this it’s an extra $100 a month. The last place I thought I would get squeezed from is by a damn storage unit place. And the kicker… the web special on their site right now is listed for the same unit I have for $141/month, so they are full of it. Answer from Zestyclose_Wall5848 on reddit.com
Reddit
reddit.com › r/bayarea › experience with extraspace storage?
r/bayarea on Reddit: Experience with ExtraSpace Storage?
March 24, 2024 -
Anyone have any first-hand experience with ExtraSpace Storage?
Looking at renting a small storage locker from them. Their "web special" prices are good, and the reviews seem generally positive, but do mention price increases over time without any real details. Seems that their web specials would be even more open to increase given they are starting lower.
Anyone used them? How was it, and how did the prices increase over time? Specifically looking at Sunnyvale or Santa Clara, but any experience is welcome.
Top answer 1 of 24
3
This coming 14th is going to be my 3rd billing cycle with them. I signed up for the web price for a 10’x20’ was $122/month. After the mandatory insurance fee and taxes it came to $144 a month. Lo and behold I just got a notice in the mail from them today which was a rates change notice and now the 4th months fee is going to be $244. I honestly don’t think that could have been planned any better just as I literally moved everything I needed into the unit. They said it was due to inflation costs etc, which is bull crap. It’s a storage unit, the metal and concrete has been paid for upon completion of building the facility. I’m pissed about this it’s an extra $100 a month. The last place I thought I would get squeezed from is by a damn storage unit place. And the kicker… the web special on their site right now is listed for the same unit I have for $141/month, so they are full of it.
2 of 24
2
This company is so bad. I have a friend who worked in their national sales dept and they said that every single customers calls are recorded. Then the employees are given 2-3 hours a week to listen to calls where the customers personal info is not even blocked out! So everyone has access to the customers drivers license #, date of birth, passport info, address, phone#, children’s names, email etc etc. Not only that but employees can see and take a picture of all the items listed for the units inventory on each account. So if you say you are storing antiques, art work, tools, jewlery, computers, office equipment, medical devices, boats, rvs, classic car, furniture etc you are basically advertising to be robbed. Employees are able to share that info with anyone and also share the gate code and unit number listed on your account. Making break ins very easy as well because the roofs of the buildings are easily cut and units broken into often. All the training classes listen to these calls as well, and can access all the units info and customers info on the account. They say it’s to learn from. However, the company does nothing to block out or protect customers personal info! Nor does it ask permission to publicize the customers personal information! I was shocked!!!!!!!
ConsumerAffairs
consumeraffairs.com › home › moving › moving prep › best moving containers and storage
Extra Space Storage Reviews: Written By Customers
5 days ago - I have come across the worst feeling I have had with regard to the distrust, dissatisfaction, and just out thievery for the sole purpose of satisfying one's alter egos within ...
Address US
Extra Space Storage Fake Reviews - I keep reporting them, but nothing happens - Google Business Profile Community
Skip to main content · Google Business Profile Help · Sign in · Google Help · Help Center · Community · Google Business Profile · Terms of Service · Submit feedback · Send feedback on More on support.google.com
ExtraSpace Storage review (vs Public Storage)
Regarding Extra Space Storage on Clark Rd. in Sarasota, Florida: Helping my friend move from one unit to another, she had an old vacuum cleaner and 24x24 box with other small empty boxes inside it to throw away. There was a dumpster in the lot that did not have any signs on it other than the dumpster company sign. I looked inside and it appeared to be a trash receptacle because there was some old furniture and other trash inside it. So we threw the vacuum and boxes inside. Just then, after we had already thrown everything in, the manager comes out of her manager’s apartment and with a very nasty demeanor tells us that we can’t throw our trash out there. I said I’m sorry we didn’t know it wasn’t a trash dumpster because there’s no sign. However, that’s all we have, it was only an old vacuum and some small boxes. We don’t have any more garbage. She told us we need to figure out how to get our stuff out of this 6-foot tall dumpster! We are two 50-something year old ladies, one with bad knees and myself with only one good arm (I have surgery on it in 2 weeks) and we had my special needs little boy with us who was throwing a fit because he was hot and tired. This woman could’ve easily just given us a gentle reprimand or warning, or even asked us to pay a few bucks for the extra 10-15 lbs we added to the dumpster. But no, she was extremely nasty to us right from the get go, as if we were some teenage thugs committing a crime! We ended up having to drive all the way back to my house, get two ladders, drive back to the storage complex, and climb into a rusty dumpster to get a measly box and a vacuum out of it! We could’ve easily been injured doing so and Extra Space would’ve had a HUGE liability lawsuit on their hands. I can’t speak for my friend who has a unit there right now, but I have had units in this place before and I will never give them my business again! I will also be telling everybody I know about how horribly we were treated and they should take their business elsewhere too. More on reddit.com
10
5
September 3, 2025bed risers for extra storage space under bed, worried about weight limits
I think you're overthinking this. What happens if it fails? You fall several inches? That's not going to injure anyone. I have a hard time imagining those failing under this kind of application, but if they do, it's not the end of the world. More on reddit.com
8
0
January 30, 2017Experience with ExtraSpace Storage?
Your post has been removed because your account doesn't have enough karma. A moderator will review it shortly. I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
50
7
March 24, 2024Videos
Extra Space Storage is very demure 📦💚 #storage #selfstorage #extraspacestorage #moving #movingday #apartment #newapartment | TikTok
00:35
Storage Review! - YouTube
01:34
Self Storage Customer Testimonials | Extra Space Storage - YouTube
16:17
Extra Space Storage Vs Cubesmart | Which Storage Unit Is Better?
03:20
Inside Extra Space Storage: 2024 Year in Review - YouTube
Extra Space Storage on Instagram: "Figuring out what size ...
Google Support
support.google.com › business › thread › 241607160 › extra-space-storage-with-400-reviews-the-first-month-it-was-open-how-do-i-get-them-removed
Extra Space Storage with 400+ reviews the first month it was open - How do I get them removed? - Google Business Profile Community
October 30, 2023 - Skip to main content · Google Business Profile Help · Sign in · Google Help · Help Center · Community · Google Business Profile · Terms of Service · Submit feedback · Send feedback on
Trustpilot
trustpilot.com › home › business services › shipping & logistics › warehouse › extra space storage reviews
Extra Space Storage Reviews | Read Customer Service Reviews of www.extraspace.com
1 month ago - ... This is a fraudulent service that lures you in with low prices and then, without any prior warning or contract breakdown, increases your rate by 50–100%. I was overseas for a few months when they doubled my price.
Yelp
yelp.com › local services › self storage
EXTRA SPACE STORAGE - Updated December 2025 - 31 Photos & 86 Reviews - 58 W 143rd St, New York, New York - Self Storage - Phone Number - Yelp
August 12, 2020 - Our large selection of storage units, drive up access, drive up units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, security access to your floor only, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for.
Move.org
move.org › home › self-storage › 2023 extra space storage review
Extra Space Storage 2023 Review: Pricing & More | Move.org
Extra Space Storage has become a better storage company from 2021–2022. Its overall Move.org star rating increased from 4.5 to 4.8 (out of 5) due to lower prices and increased availability. Customer reviews have remained average overall.
Published July 18, 2024
Google Support
support.google.com › business › thread › 241604459 › extra-space-storage-fake-reviews-i-keep-reporting-them-but-nothing-happens
Extra Space Storage Fake Reviews - I keep reporting them, but nothing happens - Google Business Profile Community
October 30, 2023 - Skip to main content · Google Business Profile Help · Sign in · Google Help · Help Center · Community · Google Business Profile · Terms of Service · Submit feedback · Send feedback on
Reddit
reddit.com › r/urbancarliving › extraspace storage review (vs public storage)
r/urbancarliving on Reddit: ExtraSpace Storage review (vs Public Storage)
September 3, 2025 -
They have $16 5x4 locker units, which means you can't walk in. Unlike Public Storage, where all the locker units are above normal room height units, the ExtraSpace units are vertically splitting a normal unit into two. So you may need to bend down to get deep inside for the lower one and need some lifting for the upper one. You can also store your own stepping stool or ladder in the locker.
I saw only a few lockers, probably they convert some non standard space into lockers. The lockers are right next to the lift, very convenient. Whereas Public put a locker on top of each normal unit. You need to move a huge ladder to your locker and climb, which are used in hardware stores for things on the top shelf.
ExtraSpace has one gate for the car, main door, lift or side door. All using the same 8 digital code to open. There's no remote app unlocking. Public don't have a gate for the car. Their codes are 6 digits. The app can unlock the main door but not the 2nd.
ExtraSpace also need you to be insured. They offer a few dimes less than Public, which cost $15. You don't need to take their insurance if you have your own. Also you need a lock. They use the same locks.
That's a no brainer. I can drive fast to the lift. My locker is by the lift. I don't need to find the ladder, move it, and climb. You can't rush in rush out to get something fast.
Ps They are pushing the insurance hard. But actually if you say that you have home owners insurance that covers off site storage, most do, you don't need to produce proof. You just need to sign a waiver. I think it's like rental car. The one who sell you insurance got commission, if only for a day of coverage. After that, other guys really do not care that you cancel.
Top answer 1 of 3
2
Regarding Extra Space Storage on Clark Rd. in Sarasota, Florida: Helping my friend move from one unit to another, she had an old vacuum cleaner and 24x24 box with other small empty boxes inside it to throw away. There was a dumpster in the lot that did not have any signs on it other than the dumpster company sign. I looked inside and it appeared to be a trash receptacle because there was some old furniture and other trash inside it. So we threw the vacuum and boxes inside. Just then, after we had already thrown everything in, the manager comes out of her manager’s apartment and with a very nasty demeanor tells us that we can’t throw our trash out there. I said I’m sorry we didn’t know it wasn’t a trash dumpster because there’s no sign. However, that’s all we have, it was only an old vacuum and some small boxes. We don’t have any more garbage. She told us we need to figure out how to get our stuff out of this 6-foot tall dumpster! We are two 50-something year old ladies, one with bad knees and myself with only one good arm (I have surgery on it in 2 weeks) and we had my special needs little boy with us who was throwing a fit because he was hot and tired. This woman could’ve easily just given us a gentle reprimand or warning, or even asked us to pay a few bucks for the extra 10-15 lbs we added to the dumpster. But no, she was extremely nasty to us right from the get go, as if we were some teenage thugs committing a crime! We ended up having to drive all the way back to my house, get two ladders, drive back to the storage complex, and climb into a rusty dumpster to get a measly box and a vacuum out of it! We could’ve easily been injured doing so and Extra Space would’ve had a HUGE liability lawsuit on their hands. I can’t speak for my friend who has a unit there right now, but I have had units in this place before and I will never give them my business again! I will also be telling everybody I know about how horribly we were treated and they should take their business elsewhere too.
2 of 3
1
I’ve had a storage unit at Extra Space for awhile now. It’s on the first floor, easy to access. I’ve had no issues with them.
Indeed
indeed.com › companies › real estate › extra space storage › questions
How do you feel about going to work each day at Extra Space Storage? | Indeed.com
March 10, 2017 - Extra Space Storage · Work wellbeing score is 6767 · • · 3.6 out of 5 stars.3.6 · Follow · Write a review · View all 172 questions about Extra Space Storage · Asked March 10, 2017 · Answered June 30, 2019 · It was great when everyone worked as a team...
Indeed
indeed.com › companies › real estate › extra space storage › questions
How are the working hours at Extra Space Storage? | Indeed.com
September 26, 2018 - Extra Space Storage · Work wellbeing score is 6767 · • · 3.6 out of 5 stars.3.6 · Follow · Write a review · View all 172 questions about Extra Space Storage · Asked September 26, 2018 · Answered July 5, 2019 - Assistant Store Manager (Former Employee) - Greer, SC ·
Ideal Home
idealhome.co.uk › house manual › storage organisation decluttering
How I decluttered old toys before Christmas with the kids | Ideal Home
1 week ago - The sheer amount of stuff seems to creep into every space. And with Christmas only weeks away, the thought of even more arriving fills me with overwhelm. And any time I thought of decluttering them, I felt even more overwhelmed. But we recently invested in some new toy storage for the girls' new playroom, which finally prompted me to get ahead of the chaos with a proper pre-Christmas toy clear-out.
Apartment Therapy
apartmenttherapy.com › kalimdor-hangers-amazon-reviews-37521857
This \"Magical\" $17 Amazon Find Instantly Doubled My Tiny Closet Space (So Much Extra Storage)
1 week ago - But by far, the most effective change I made was investing in collapsible pants hangers. Now, all of my trousers are neatly organized, and my closet rod has way more hanging space for coats, dress shirts, and more.
Neighbor
neighbor.com
Neighbor® | Your Storage & Parking Marketplace
We list top-rated storage facilities and vetted local hosts, all with thousands of 5-star reviews. Every Neighbor host is ID-verified, and reservations are backed by up to $1M in liability coverage. You can also add extra protection to your reservation with a Property Protection Plan at checkout. We always encourage renters to use good judgment when booking and visiting a space—check reviews, photos, and host ratings to find the right fit for your needs.
Extra Space Storage
extraspace.com
Extra Space Storage | Find Secure Self Storage Units Near You
Our storage facilities are always tidy and well-maintained. Dust bunnies can’t hide under these bright lights. Enjoy peace of mind while storing what’s precious. We’ll take care of your stuff as if it were our own. Reserve and check out in minutes, flat.
Extra Space Storage
extraspace.com › home › find self storage › oklahoma › oklahoma city › 8101 n i 35 service rd
Storage Units in Oklahoma City, OK at 8101 N I 35 Service Rd | Extra Space Storage
November 6, 2025 - Looking for affordable self storage in Oklahoma City? Extra Space Storage has the solutions you need. We offer cheap self storage near you for as low as $29 per month, with move-in deals like first month free and first month half-off at select facilities.
Worthepenny
extraspace.worthepenny.com
Check ExtraSpace Storage Ratings & Customer Reviews
I've been using Extra Space for four years now. It feels like they favor certain types of customers over others, which is just gross. Plus, their property maintenance leaves a lot to be desired. If you're looking for a short-term storage solution, they might work for you, but for anything ...
Birdeye
birdeye.com › extra-space-storage-154289807441702
Extra Space Storage - 2,952 Reviews - Self Storage in Boston, MA - Birdeye
Extra Space Storage has a 4.9 star rating with 2,952 reviews.
Facebook
facebook.com › photo.php
Extra Space Storage - Reviews of our great customer ...
We cannot provide a description for this page right now
Best Buy
bestbuy.com › best buy › computers & tablets › computer accessories & peripherals › hard drives, ssd & storage › external hard drives
External Hard Drives: External HDD Storage - Best Buy
Rating 4.9 out of 5 stars with 185 reviews(185) $234.99 · $239.99 · Get next slideSponsored · Best Buy · / Computers & Tablets · / Computer Accessories & Peripherals · / Hard Drives, SSD & Storage · / External Hard Drives · (164) Explore PC Gaming · 12TB or more ·
Indeed
indeed.com › companies › real estate › extra space storage › employee reviews
Working at Extra Space Storage: 503 Reviews about Pay and benefits | Indeed.com
Working at Extra Space Storage has been one of the most stressful jobs I’ve ever had. The company sets extremely high and often unrealistic sales and performance goals, which creates constant pressure.