Getting harder and harder to actually speak with a real person at Fed Ex. Here's how to do it:

Dial 800-463-3339 for customer service. After you hear the automated voice, say "main menu," then say "technical assistance," then say "more options," then say "something else."

That is the only way I got through to an actual person. Took over half an hour to figure it out.

What in the name of heck is going on? My package is here in my city and was supposed to be delivered Friday. Then Saturday. Then Sunday. And now it’s saying by end of Day Tuesday. It’s literally RIGHT HERE in my city. And whenever I call FedEx it literally WILL NOT allow me to talk to an actual human being. The online chat isn’t even usable. I can’t believe I’m saying this but FedEx is actually worse than USPS. And USPS is TERRIBLE!

Edit: I just tried calling my local FedEx offices and it STILL WONT LET ME TALK TO A FLESH AND BLOOD PERSON. Is this company even real??

Edit 2: I finally spoke to a FedEx rep and, in addition to continuously refusing to let me speak to a supervisor and threatening to end the call, they told me that I had to call the company that shipped my package bc they couldn’t do anything about it. So I called the shipper (the online company I originally ordered from) and they agreed to reship my package with rush shipping at no extra cost. So hopefully this second one makes it and this thread can have a happy ending.

Not sure if this has been posted before but in case anyone needs it here’s how:

• Dial the 1-(800) number (+1 (800) 463-3339) • When you get the chance, say “main menu” • Press 7, then 7 again and then 8 • You will be asked to provide a tracking number. Don’t say anything and in a few moments you will be told to hold while you’re connected to a fedex representative

This method has worked for me 100% of the time !