current pixel 8 pro user considering switching from T-Mobile to Google Fi, mainly for costs reasons (and I don't get charged extra for my pixel watch 2 LTE coverage), but wanted to hear everyone's thoughts on it if they have it. from the cellular service itself to just customer support, is it a good plan? for reference, I'd be switching to their $65 monthly plan (and I live in NYC, for service fidelity consideration). thanks!

My mint mobile plan is expiring on June 2 and I’m thinking about switching providers as well. I’m likely looking for a new number as the one Mint issued me is garbage (9-12 spam calls per day). I signed up for Google Fi trial and the new number they issued me seems good, but I am also using Google Fi sporadically as I already have 2 other active SIMs on my phone.

I am torn between US mobile and Google Fi. In my brief research, there are a ton of customer service complaints about Google Fi, but it looks like US mobile may go public soon which might affect their apparently awesome customer service.

US mobile is obviously cheaper and this is a secondary number for me so I don’t need a ton of frills with my plan. It seems that Google FI is way more beneficial when you add several lines to the plan.

A reason I’ve considered keeping Google FI is because of the clean number they’ve issued me, but I can’t port a trial number so I either suck it up for a month and spend $50 to keep that number or take my chances with another number with US Mobile and take advantage of their 3 months $45 promo

I am living in TN if that helps with any advice giving.

Google Fi has now reworked their plans. You can now get a plan from them for $35 bucks a month with unlimited everything with 30gb of full speed data, plus a smartwatch for free. Also, their $50 plan includes 50gb of full speed data, and their $65 plan now includes 100gb of full speed data. Still also the only provider with postpaid priority on TMO. Pretty cool for $35

So I have ATT and my cellular data sucks a lot. Everything takes so long to load while I’m out. So I’ve been wanting to buy the google pixel, switch from iPhone. What’s the coverage like around Kc/Gladstone area? Is it good for yall?

Had Google Fi in the past before living in SD, worked great. Can anyone comment on the signal reception here in SD?

Verizon is getting stupid with their prices for two lines, reducing the Autopay discount unless you switch to some new unlimited plan (from my existing unlimited plan?), just too complicated ffs.

I'm looking into switching from Metro due to the Pixel 10, is the service any actual good these days?

hi , I'm new to google fi and am happy to be here. I am on the Unlimited Standard plan for 3 line. what made me pull the trigger on google fi was the 1/2 price offer for 1 year to bring our own phone. there are many things about google fi i am tickled about. the price is unbelievable, and the free watch connectivity was just the cherry on top! Second being on T-mobile networkand not deprioritized is awsome. I feel like i am cheating by getting the same network and performance as t-mobile. I do deliveries in a small city in Maine. Previously i was with an mvno that used the verizon network. In theory my previous carrier should have slightly better coverage. but in practice Google Fi is much better. i am always on 5g. and where i had occasional dead spots where the signal seemed blocked with my previous service. Google Fi has been more consistent and solid throughout. It just works and is 5g fast everywhere. As far as signing up goes, it was very easy. the website is straightforward and simple. I recieved a promotion and am easily able to track the status and progress of my promotion. I was concerned that activating and switching my numbers would be troublesome and a pain. But that is not the case at all. All i had to do was put my previous account number and number transfer pin into the google fi app. and click to activate and the process only takes about 15 minutes. Each line has their own account info available in the app. so that each member can track their data during the month. each line can also activate a samsung or google pixel watch at no additional cost. one drawback is that apple watch is not supported. I have a galaxy 7 watch and it was very simple to activate on the Google fi network.

I researching what company to go with, i did consider what customer service is like. So i know Google Fi has reportedly very bad customer service (according to reddit). So i understand if i get into a bind where i cannot resolve issues on my own, i could be out of luck. I think many of these companies rely on the system so that customers can find resolutions on their own. My experience so far , the support of the "system" is very good. I decided that i could not pass up the great price and have to live with the fact that i might not be able to get human assistance if needed. I also decided that if things get intolerable, i will just leave and go to another provider. It appears that process also is very easy and leaving google Fi is just a click or 2 away if needed. The plans i signed up for have no obligation, so i can leave when ever i want. I'm hoping that will not happen, but that is my mindset and i will not stress myself if i cannot receive support when needed. Have a plan B. I know US Mobile is aways right there if i want to change. I was leaning toward US Mobile or T-Mobile, but the great price of Google Fi was too good to pass up.

So in sum my experience has been very positive so far , I love the service (network), and getting activated is very easy. I know Google Fi does not get a lot of positive posts on here, so i just wanted to add a positive experience. Let me know your experience .

Does anyone have google fi as their phone carrier? Is it any good? I mostly stay in Lincoln and Omaha.

Apologies for the "Shouting" in the Title.

Google Fi was good 6 years ago when they partnered with T-Mobile/Sprint, as well as US Cellular but they really suck now, and are way overpriced compared to other MVNOs. $20.00/month with zero data included? COME NOW !! Tello is $8.00/"month", $1.00 for 1GB data, $2.00 for 2GB Data (note: for 30 days, not per month so recharge date changes).. Visible (Verizon) is like $30.00 All-In. Mint, so many others.

Also, Fi's "Technical Support" absolutely blows. Over a dozen tickets for one issue because you cannot get transferred to their Tier-2 people or even a Manager. As soon as this issue is fixed we are GONE from Fi. But Google doesn't give a rip. They make their money..

u/GoogleFi

We have 3 lines that we need to move from Xfinity (VZ network). Looking at Visible 3 x $30 V+ lines or $90 per month total.

Comparing to Google FI Simply Unlimited (TM Network), $30 per line + taxes..probabaly about $105 total per mo. FI will give us $800 phone subsidy per line over 24 months (Galaxy or Pixel phones)..$2400 total subsidy/ 24 months = $100 per mo..This seems to make the FI deal pretty compelling given we will pay just over $2,500 for the service over the 24 month period.

Big differences I see are VZ v. TM network..TM has more/better 5G where we live, VZ broader coverage. FI is priority data and 35 GB on this plan. FI does not sell iPhones..we all currently use Android. FI includes Samsung & Pixel smartwatch connectivity.

While I really like the idea of Visible v. Verizon..I'm having a hard time ignoring the value of the new phones with FI..all our phones now are 2-4 years old. I posted on the Visible forum for perspective from others who have considered or had FI service? Which would you choose in my situation?

I'm planning to upgrade from P9Pro to P10ProXL, mostly because I miss the bigger form factor of my P6Pro (plus magnets are neat!), and was waiting for the BF sales. Was about to purchase through the Fi store, but was annoyed about the trade-in value they were giving for my old phone ($190). Checked Google Store for fun, and get the same Fi discount (just bumped up to -$600), and the trade in value is LITERALLY DOUBLE ($380). I get it, separate orgs, but yikes.

Also, at first I was having trouble applying the Fi discount in the vanilla Google store, but found the old post here about turning on CPNI sharing, which totally did the trick! Big thanks to u/yawara25 for that one!

Anyone tried this ? Any experience to share ?

Right now I use AT&T.

Moved from T-Mobile (due to their super bad coverage). Verizon seems too costly to me.

I thought I'd save someone time and money and give an honest review of Google Fi services. I really wanted to love it, but.... I'm switching back to at&t. I'm in NJ and NYC area.

Pro's: good connection overseas, no issues connecting to network upon arrival to Europe ( compared to At&t ), no international data charges.

Con's: spotty connection, no connection at all in specific areas. IT support is useless and openly mean at times. I contacted them when I discovered that I have no network connection at work watsoever - no phone calls, no data (never had this issue with at&t), 2 weeks and 5 IT support reps later - the issue still persists. Notification "Sim card is not provisioned" and "emergency calls only" is a normal thing. I have Google 7 pro phone and iPhone on the second line ( with the same issues).

Hello! I currently have Verizon but I am being forced to upgrade to a more expensive plan and Fi is literally 3/4 the price.

I tend to be in a lot of basements for work and usually it is in a covered area but I need a strong signal to have service inside people's homes.

Wondering if anyone can relate in the IT/installer field who may use Google Fi on a daily basis throughout the Buffalo area and how it works for them?

I travel between New York and Erie PA. I appreciate any replies!

Thinking of switching to google fi with my wife.

How has anyone else's experience been with them in Phoenix area?
Thanks guys!

Kinda surprised we don't have any existing topics aside from some 3 years or older here, unless mods deleted them all.