I got an automated like response from them.

Thanks

I just chatted with Earl from Google Play Support and this is basically what he said in response to prizes not distributed yet. I have also submitted an email requesting the winners list since the prize page is no longer active. The email address is [email protected] and subject of the email must be Google Play Diamond Valley Challenge Winners List. The email needs to be submitted prior to September 30, 2024.

I'm a solo developer from the Netherlands and recently launched my app on the Play Store. Everything went great until suddenly I needed to verify my business to get paid. Odd, because I’ve already been paid before, but hey, its Google.

So, I try to go through the verification process and guess what? There’s a dropdown asking for your organization type... but “eenmanszaak” (sole proprietorship) isn’t even listed. Which is my organisation type.

Cool. But wait! There’s a special link for “unsupported” business types like eenmanszaken that takes you here:

https://support.google.com/paymentscenter/answer/11543916

Sounds promising, right?

Nope.

That page is vague at best and feels more like a riddle than actual support. But I’m persistent. I write Google a detailed explanation of my situation, including all the steps I’ve taken, and after handing over enough personal info to open a bank account in my name, I finally get a response.

And it’s glorious.

“As advised by our verification team, please go to your Payments Profile, open the Google Payments ICS Center, click on the alert in the upper right corner and then select the ‘Verify now’ button…”

…which is exactly what I said I couldn’t do in the first place. It’s like they copy-pasted a help article without reading a single word of my message.

I wish I was surprised, but somehow this feels very on-brand for Google Play Console support.

So are there any other Dutch developers here registered as an eenmanszaak who actually managed to get verified and receive payments? Would love to hear if anyone has cracked this puzzle. Or at least found a support rep who reads past the first sentence.