Hello Craig Howie1,

I'm sorry to hear that you're having trouble setting up Google Workspace Sync for Microsoft Outlook.

First, you will need to check with Google support to check all the different processes with you, please note that GWSMO is installed on your computer. You can download the latest version from the Google Workspace Sync for Microsoft Outlook download page.

Next, try restarting Outlook and see if that prompts GWSMO to start the setup process. If that doesn't work, you can try manually starting the setup process by following these steps: i have found some third-party links:

Reference: https://www.systoolsgroup.com/updates/g-suite-sync-for-microsoft-outlook/#gm1 

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Thanks in advance for your understanding! Your patience and cooperation will be highly appreciated.

Appreciate your patience and understanding and thank you for your time and cooperation.Sincerely,Eben Ezer Tres | Microsoft Community Moderator